Hi all, I'm new to hubspot - I really enjoy the look/format of 'Inbox' (under CRM) and I'm wondering if there is a way I can utilize this for my personal/work email. It seems I can only use this for a 'Team Email'. Is there a way I can view read more
Hi HubSpot! Some users of the platform seem to be having intermittent issues with logging their replies to emails. When replying to an email and trying to log said reply, the error appears beside the contact name: Your HubSpot account has read more
Hi @CPan5 ,
This issue is fairly common when GDPR tools are enabled in HubSpot. Even if a legal basis is set, email replies sometimes fail to l...read more
We want to be able to automatically populate the team's emails with a standard email signature that dynamically inserts sales rep information. The HS tokens that work are {{ user.phoneNumber }}, and {{ user.firstName }} but we also created custom to read more
Hi @karstenkoehler - accessing custom email tokens is through userToken not user. I did your method by selecting from the dropdown then switched ov...read more
Hi Community, This is my first post. I'm currently on the FREE plan evaluating HubSpot as a possible CRM solution for both my own organisation and some others that I freelance for. And I've come across a fundamental issue: Why when I read more
From what you described, it sounds like you’ve connected your email to send messages from HubSpot, but incoming replies aren’t being pulled back into...read more
Is there a way to Automatically set your follow ups to 2 weeks. For example if I put a new contact in and send them an email, is there a way to have hubspot automatically set a reminder for me to follow up in 2 weeks vs. having to go and manual read more
Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more
Hi @TLarson3 ,
As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...read more
We've been getting a lot of issues with various templates not referencing document or sender links when editting via sequence steps. Previous links will become broken and furthermore, we won't be able to save the template because of the various read more
Hi, so my emails dont copy over from outlook. thi has been an issue for months now despite continued "advice" from Hubspot, ive followed the steps below and yet i am still unable to collerate my emails form any account and havnt been able to do so read more
Hi, So yes ive added on all the add ins, my inbox is connected, my emails do not copy over from outlook to hubspot and i have followed all the steps ...read more
Hi, someone has got in touch with us to say she's not receiving our emails. I've checked and her email address is correct/valid but it's previously hard bounced. We're on the free plan, so I can't choose to unbounce. If I delete her as a contac read more
Hello @ETourism ,
When an email hard bounces in HubSpot, even on the Free plan, it’s added to a global suppression list. This helps protect ema...read more
I have a sequence that was sent but the contact name was different from the contact name in Properties. The example: Jackie is the contact, however in the sequence their name was sent as Jeckkie. How does this type of error occur, and can it be prev read more
Hi, For second time in a few I received a message advicing that my email has been deactivated. The last time I was able to activate it but now I can't. Could someone help me and let me know what I should do and why is this happening?
Hello @Urileando ,
HubSpot may deactivate or mark an email account as disconnected when it detects issues related to email sending, authenticat...read more