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Sales Email

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Solved
YBENZOHRA on March 05, 2026
Pourquoi mes emails commerciaux n’arrivent-ils pas en boîte de réception alors que ma liste ne présente aucun problème ?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 05, 2026 10:34
Bonjour @YBENZOHRA , Pouvez-vous confirmer que vous avez entièrement authentifié votre domaine de messagerie ? https://knowledge.hubspot.com/...read more
Solved
cclark2 on February 27, 2026
Hello, We recently sent a marketing email out to a list. We need to be able to create this email as a tempalte to send on one off basis as well. When i try to create this template its not allowing this to be saved under message templates it only sa read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 27, 2026 12:17
Hi @cclark2 , You can't, these are fundamentally different, incompatible assets. You could: Create a plain text version of your emai...read more
Solved
DMcLaren4 on February 24, 2026
Hello, I'm getting this issue, can anyone help? I've checked the user and it seems ok but I can't be sure.
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 24, 2026 09:23
Hi @DMcLaren4 , Can you confirm the sequence is shared with the user? https://knowledge.hubspot.com/sequences/share-sales-content-with-users-...read more
Solved
Gotcha on February 24, 2026
We have roughy 75 contacts we would like to send an email to stating something like the camera server at Property XX is on windows 10 and is EOL. We'll clean this copy up later, this is an example. Property XX being the variable As the contacts fo read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 24, 2026 08:13
Hi @Gotcha , You can create deals in bulk: via import: https://knowledge.hubspot.com/import-and-export/set-up-your-import-file via the...read more
Solved
Dishu18 on February 22, 2026
Hey all, We are sending sequences through a workflow. When I discovered that many seq steps being sent during night hours of the recepients, Hubspot support told me the send time is determined by IP TIMEZONE. The problem is - many contacts in read more
0 upvote
1 Reply
Accepted solution
Contributor
February 22, 2026 07:42
The most practical workaround is to manually populate the contact's "Time zone" property in bulk using an import or workflow, based on the country...read more
Solved
JGrimwood on February 16, 2026
i understand there is the Recipients view for emails going out but i was wondering if there is a view like a email outbox where you can see every email going out without having toclick and indivudally expand each recipient.
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
February 16, 2026 10:09
Hi @JGrimwood , You can create a single-object report and use "Engagements" as the object. From here you can pull the email details you want i...read more
Solved
CReyes91 on February 04, 2026
How can I distinguish between fake clicks and opens and real clicks and opens on sequenced sales emails?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 04, 2026 14:58
@CReyes91 if your convinced that it can't be human activity, you could flag it with HubSpot support in-app I chat or email. In general, as pe...read more
Solved
timhassell on February 02, 2026
Hi I want to email multiple contacts while keeping their email addresses confidential by using the BCC field in Outlook. Can HubSpot still log the email to these recipients even when their addresses are entered in the BCC field? If so, how? read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 03, 2026 00:11
Hi @timhassell , No, this is not possible, see here: https://knowledge.hubspot.com/connected-email/log-email-in-your-crm-with-the-bcc-or-forw...read more
_amalia on February 02, 2026
When I look at association history for emails it says it's associated via API. But I have more than one portal where the following is happening: An email comes in and is associated to different contacts and companies then the once referenced in read more
0 upvote
2 Replies
Participant
February 02, 2026 16:46
This thread and info is for contact to company association. My question is regarding emails and how they specifically get associated to incorrect...read more
Solved
alexagatiss on January 29, 2026
Hi there, how can we recreate our Outlook signature in HubSpot? I have been putting it into HTML code but for many on our sales team, there is an error and it says the image is too large, even though it has been resized to be a very small file. What read more
1 upvote
4 Replies
Accepted solution
Key Advisor
January 29, 2026 16:16
Hi @alexagatiss , This is one of those annoyingly common issues that comes down to how HubSpot handles images in signatures versus how Outlook does...read more
Solved
EliteTechnical on January 21, 2026
no clue if theis is the correct place. the setup of community driven support site is garbage. its not support so far, its just more marketing. where do i find support? i literally searched support and there were no groups... zero
0 upvote
7 Replies
Accepted solution
January 21, 2026 12:30
i had to delete and re add the form to the web page. it seems to be working now.
Solved
cclark2 on January 16, 2026
Hello, we currently have our domain on the never log list within , however we recently implemented Hubspot help desk and notice our IT replies from outlook are not showing on the ticket. Since this email comes from this domain is this why the repl read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 17, 2026 01:21
Hi @cclark2 , Yes, that might be the reason, see here: https://knowledge.hubspot.com/inbox/manage-your-allow-and-deny-list email add...read more
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