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CClement76 on February 18, 2025
All customer emails being sent to me in Outlook are now creating tickets in Hubspot and I'm not sure what I did! I finally was able to get my work email (not a general "support@) email into Hubspot but now all of my Outlook responses are creating ti read more
0 upvote
3 Replies
Hall of Famer | Partner
February 18, 2025 12:24
@CClement76 I'm not seeing a screenshot in your reply, unfortunately.
Solved
KissRauch on February 17, 2025
How do I create a list with "Unsubscribed from all email" Contacts? I searched for an hour, I cannot find it. How do I set up an automatic email list, that includes all contacts, who have "Unsubscribed from all email"? I need this for our newsle read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 17, 2025 08:40
Hi @KissRauch , Generally, you would follow these steps to create a list: https://knowledge.hubspot.com/lists/create-active-or-static-lists ...read more
DSr0 on February 17, 2025
Hi. when using "Other mail account" as team address (via forwarding) and option "custom from address" we have huge problem with gmail addresses. Because Gmail ignores reply-to address and send customer's reply to something like support= domainname. read more
0 upvote
2 Replies
Member
February 17, 2025 08:46
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RidaZaidi on February 17, 2025
Hi, I scheduled a few emails to go out to my prospects using HubSpot. But none of them were sent. Upon reading the Knowledgebase, I couldn't find anything concrete. These are sales emails and on priority so help ASAP would be great,
1 upvote
6 Replies
Most Valuable Member | Platinum Partner
February 18, 2025 13:56
@RidaZaidi just saw this post of yours so attachments/files shouldn’t exceed 20mb and as you can see you have 1 file that is 23mb this is why...read more
LIncidentalOr on February 15, 2025
One of our accounts has a customised 'About this contact' property list on the right hand side WHEN IN INBOX - CONVERSATIONS. This is not the 'About this contact' default preview that appears on the left, we know how to customise that. I know it's read more
0 upvote
3 Replies
Community Manager
February 18, 2025 09:36
Hi @LIncidentalOr , Thanks for the details! Currently, it’s not possible to edit the properties shown in the 'About This Contact' sect...read more
Solved
MStephen1 on February 13, 2025
I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 13, 2025 11:16
Hi @MStephen1 , There is a dedicated thread for this topic here: https://community.hubspot.com/t5/Sales-Hub-Tools/PLEASE-READ-Deleting-Sequen...read more
Serviqo on February 13, 2025
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
0 upvote
6 Replies
Member
February 13, 2025 05:03
Sure, I will upload the image there. Thanks
veemahesh on February 11, 2025
Hi, I am looking to analyze activities by leads across multiple clients for various durations. Particularly looking at direct outreach mails logged into the system using a chrome extension, and not marketing emails. Here is a quick scenario - I read more
0 upvote
3 Replies
Participant
February 12, 2025 23:52
Thank you! This unfortunately requires a professional/enterprise subscription, and we have a starter kit.
Solved
YFeld on February 10, 2025
I'm trying to go back and add custom tags to individual emails so that I can then analyze email performance filtered by the tag. For example, I'd like to go back and add a "case-study-ref" as a tag to emails referenced a case study. And then I want read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 11, 2025 06:40
Hi @YFeld , No, such a feature does currently not exist – neither for marketing nor for sales emails. For marketing emails, other users typica...read more
Solved
HBarden on February 07, 2025
Hi, I've used HubSpot's email signature generate and tweaked the code slightly so that the position of the social icons are where I need them to be. I've sent the code out to our team and they've sent me a test email... I can't understand why th read more
0 upvote
2 Replies
Accepted solution
Contributor
February 10, 2025 12:50
Hi, This signature is correct for me. You have to test with several mailers and see if the sending email has another html/css code which interfer...read more
Solved
BeamMagic on February 07, 2025
I am emailing customers via a sequence. However, I have issues with email addresses in HubSpot being incorrect by a character or two. I can typically address this once noticed, but want to re-enter the customer into the sequence that bounced wit read more
Accepted solution
Hall of Famer | Partner
February 07, 2025 06:13
Hi @BeamMagic , HubSpot should unenrolled contacts automatically from the sequence when they bounce: https://knowledge.hubspot.com/sequences/...read more
HedonismAus on February 06, 2025
we are stuck on an old signature, does not seem to rcongnise any new attempts to update it, any suggestions much appreciated thx
0 upvote
2 Replies
Contributor | Gold Partner
February 07, 2025 01:27
Hi @HedonismAus , To change your personal email signature, follow these steps: Click the Settings icon in the top navigation bar. Navig...read more
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