All customer emails being sent to me in Outlook are now creating tickets in Hubspot and I'm not sure what I did! I finally was able to get my work email (not a general "support@) email into Hubspot but now all of my Outlook responses are creating ti read more
How do I create a list with "Unsubscribed from all email" Contacts? I searched for an hour, I cannot find it. How do I set up an automatic email list, that includes all contacts, who have "Unsubscribed from all email"? I need this for our newsle read more
Hi @KissRauch ,
Generally, you would follow these steps to create a list: https://knowledge.hubspot.com/lists/create-active-or-static-lists ...read more
Hi. when using "Other mail account" as team address (via forwarding) and option "custom from address" we have huge problem with gmail addresses. Because Gmail ignores reply-to address and send customer's reply to something like support= domainname. read more
Hi, I scheduled a few emails to go out to my prospects using HubSpot. But none of them were sent. Upon reading the Knowledgebase, I couldn't find anything concrete. These are sales emails and on priority so help ASAP would be great,
@RidaZaidi just saw this post of yours
so attachments/files shouldn’t exceed 20mb
and as you can see you have 1 file that is 23mb
this is why...read more
One of our accounts has a customised 'About this contact' property list on the right hand side WHEN IN INBOX - CONVERSATIONS. This is not the 'About this contact' default preview that appears on the left, we know how to customise that. I know it's read more
I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?
Hi @MStephen1 ,
There is a dedicated thread for this topic here: https://community.hubspot.com/t5/Sales-Hub-Tools/PLEASE-READ-Deleting-Sequen...read more
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
Hi, I am looking to analyze activities by leads across multiple clients for various durations. Particularly looking at direct outreach mails logged into the system using a chrome extension, and not marketing emails. Here is a quick scenario - I read more
I'm trying to go back and add custom tags to individual emails so that I can then analyze email performance filtered by the tag. For example, I'd like to go back and add a "case-study-ref" as a tag to emails referenced a case study. And then I want read more
Hi @YFeld ,
No, such a feature does currently not exist – neither for marketing nor for sales emails. For marketing emails, other users typica...read more
Hi, I've used HubSpot's email signature generate and tweaked the code slightly so that the position of the social icons are where I need them to be. I've sent the code out to our team and they've sent me a test email... I can't understand why th read more
Hi, This signature is correct for me. You have to test with several mailers and see if the sending email has another html/css code which interfer...read more
I am emailing customers via a sequence. However, I have issues with email addresses in HubSpot being incorrect by a character or two. I can typically address this once noticed, but want to re-enter the customer into the sequence that bounced wit read more
Hi @BeamMagic ,
HubSpot should unenrolled contacts automatically from the sequence when they bounce: https://knowledge.hubspot.com/sequences/...read more