Good day, everyone! I see that HubSpot has capabilities to see how many times an email was opened, by whom (Contact, email), and at what time if we send it using HubSpot, but not an email Client we use—Gmail/ Outlook, right? I can see it in a fe read more

Hello, If I looks under contacts, in my newsletter subscribers list it comes up with those who have subscribed to my news letter. But when I got to create an email and I select who I am sending to, my newsletter subscribers list if showing ( read more

Hi I've tried to look at the other threads but there don't seem to be any definite solutions. Three of us are using Hubspot in our small company. For two of us, the emails are being logged when sent through Outlook. The other colleague's read more

Hi HubSpot Community, I'm having an issue with dynamically inserting a custom field into a URL within an email template. Here's the situation: I have a URL structure like this: https://website.com/{{contact.franchise_urls}}/purpose-driven-care/ read more

Hello, I could use some help with custom event triggers for unenrollment within a workflow. I know you can create enrollment triggers based on custom events, but is this possible for unenrolling contacts within a workflow? Any help is appreciate read more

We just added our engineers to HubSpot and have asked them to start tracking correspondence with customers. He has a contact he always engages with, but since he added HubSpot to his email, when he logs and tracks the email, she is not receiving the read more

Hello, I need to unbounce a contact. When I visit the contact it does say "Contact has bounced" but nothing else, no option to remove it.

I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. read more

Is there any way to get a popup or switch to manual sending before the sequence is executed and the email is automatically sent? My colleague is afraid of misdirects. Thank you!

Hey all! I'm hoping for some help on a topic that feels a little bit hard to solve. Basically we send sales sequence emails generally grouped by a topic / category. E.g. Sequences might include specific content or a topic and be sent to a su read more

Hello! My Inside Sales team receives a large daily volume of email, which become Tickets. However, those sending the emails often include others as an 'FYI,' which results in hundreds of new Contacts being created in the database. Is there a way read more

Per some of the data, putting a P.S. on your emails increases readability and action. I'd love to be able to do that within the templates for Sales emails that I add to sequences, having these in their proper placement...after the signature. Rig read more