We have Sales Enterprise and our sales reps are having issues that when they email a client through HubSpot it is going to clients Junk boxes however if they email from their outlook it works. We also had it on a couple of occasions where an email w read more

Is there a place where I can see email replies. I have gone through and I can see the replies if I click on the contact directly. Is there a place where I can see new replies so I know if someone has responded?

I understand that direct replies will unenroll a recipient from a sequence. After testing, I noticed that when a recipient forwards a sequence email to someone else, they also get automatically unenrolled. Is there a way to prevent this and keep the read more

Hi there, I have added an email signature with an image which is showing up when composing in hubspot but the image disappears after sending it to my gmail account. When I sent a test to other gmail users the icons and images do not appear. read more

I am looking for a translation solution for my team. I would like to have a tool or an extension that would translate emails in Contacts (Sales Hub) in the portal itself, not copy pasting information from one page to the other. Has anyone found a wa read more

Hi, I have connected my Gmail and checked that HS has access, however, when I go into an account I cannot see any activity or emails that I have been CC'd on or have been sent from other users.

For logged emails, the associations (contacts, companies, deals, ...) should be selected at the top. Emails can often be long and you have to scroll down the entire email to view or enter the associations. The logged email also lacks the comment read more

Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS

Hi All, As I've gone through my call list, I've noticed that several contacts have emails that were not delivered for reasons other than bouncing. I would like to know if there is a way to easily find these emails so I can address whatever read more

We need the ability to enroll a bounced email contact into a sequence. Some of our sequences are "call only" or "call & LinkedIn only" sequences that do not require valid emails and we still need our outbound team to work these.

Hi friends, We have a goal for our sales people to proactively reach out to our customers monthly. And we'd like to track the number of proactive outreaches or the percentage of customers contacted each month. Number of sales touches won't work read more

Hubspot is disconnected from my email, Zoho. My email provider, Zoho, said it's a Hubspot problem. How do I reconnect my Zoho business email to Hubspot? Thank you, Vicky