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Solved
KWeir6 on April 15, 2025
Hello! I tried to set up inboxes for my team, but it's not clear on how these work. My goal: I want all emails from a certain persona to show up in one inbox. Another issue, when trying to set up the inbox for the team, it created one read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
April 15, 2025 13:52
Hey Katie, Do I understand it right that you are trying to set up your conversations inbox. If that's the case, the key thing is not to connect you...read more
Solved
ALePage on April 15, 2025
Hello, My transactions used to be updated by emails / calendar invites that included someone with the domain name of the prospect. This doesn't seem to work for me anymore. Is this still possible? If so, can you help on the process? My ema read more
0 upvote
2 Replies
Accepted solution
Member
April 15, 2025 08:09
Thank you. I found the issue. I was adding contacts to the deal, but not entreprise, assuming it would populate automatically. For those that have an ...read more
Solved
Felicitas on April 14, 2025
Which size is recommended for images and logos to be used in the new Hubspot Email Signature Generator? I Couldn find any info as the instruction is linking to the Email signature generator HOME.
Accepted solution
Community Manager
April 14, 2025 11:18
Hi @Felicitas , Thanks for the details! The width should ideally be 130px as this is the max width images are displayed at. The height can...read more
Solved
NFernandez2 on April 10, 2025
When I try to do email sequence at first it had a lock on it, even though I have pro sales hub. Now it says I need to connect an inbox which I laready did .
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 11, 2025 00:07
Hi @NFernandez2 , Having a Sales Hub Professional subscription is not necessarily the same as having an assigned seat: https://knowledge.hubs...read more
Solved
JJD2000 on April 09, 2025
Hey community, I wonder if you can help with this please? My boss was notified by HS that 22 of her sales emails had all been opened at the same time (7.11 am) by leads. I'm assuming that all of leads did not interact with different messages at read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 09, 2025 07:11
Hi @JJD2000 , I'd recommend not sharing personal information of individuals in a public community. cc @CommunityTeam Generally, what ...read more
Solved
Sudharsan1293 on April 07, 2025
Hi what type of campaign do you run for lead generation and how you convert Non SQL to SQL
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
April 07, 2025 21:05
Hi @Sudharsan1293 I totally agree with Karsten and wanted to jump in with a few tips that have really helped me convert more effectively using t...read more
Solved
CMAA on April 05, 2025
I'm looking for a way to associate a conversation/email with a deal or with another contact or company from the inbox. Use Case: I have a vendor who creates deliverables for multiple clients and deals. We have different email threads/conversations r read more
Accepted solution
Top Contributor | Platinum Partner
April 05, 2025 16:23
Hi @CMAA ! One of the easiest ways to achieve this is by creating a deal directly from the conversation inbox as soon as the message is received....read more
ACastonguay on April 02, 2025
Hello I'm new at using HubSpot, we just purchased the Customer Starter platorm. I have looked into the posts, but not sure I found my answer. In the Inbox view, the right part gives informaiton about the contact and company. Is there a wa read more
0 upvote
4 Replies
Community Manager
April 07, 2025 18:26
At this time, record customization is not possible for Activities.
Solved
HFles on April 02, 2025
Hi. I am using templates for a Sales email to customers. The email is sent one by one. I do not get any data from the template analysis. But when making av report based on usages of templates in emails, then I get the number up about how many has r read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
April 02, 2025 23:55
Hi @HFles , HubSpot doesn’t track one-off emails in template analytics, which is why you’re not seeing the data there. The report gives you tota...read more
Solved
Claricetozetti on March 31, 2025
When I try to send a message template after 24 hours, a template-blocking warning appears. We created utility templates, but with this update, we can still not send messages. The warning is the one in the attached image. This means I cannot conta read more
1 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 01, 2025 00:07
Hi @Claricetozetti , Happy to help here. @Claricetozetti wrote: When I try to send a message template after 24 hours 24 hours ...read more
Solved
YFeld on March 27, 2025
Hi all, I have a bunch of sequences going and want to be able to have an overview of the amount of emails I'm sending by the day. Kind of like a calendar month view of the upcoming/selected month and be able to quickly see how many emails I'm se read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
March 28, 2025 01:05
Hi @YFeld , As far as I know, this is unfortunately not possible at this stage. However, other users have requested this before: https://comm...read more
Solved
Bonki on March 24, 2025
お世話になります。 Eメールを送る際、お客様の会社名をプロパティにて入れましたが、会社名が空白(入ってない)場合には会社名を埋め込まないような振る舞いはできないでしょうか?よろしくお願いします。
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 25, 2025 01:12
こんにちは、 現在、トークンが値を保持していない場合、トークンを完全に削除する設定はありません。デフォルト値としてスペース文字を追加することはできますが、そうすると合計3つのスペース文字(トークンの前の文字、デフォルト値、トークンの後の文字)が入ってしまうので、あまりお勧めできません。 日...read more
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