Hi @SNutchanart and welcome to the Community! We are so glad to have you here! Thank you for asking the Community! I'd like to ask some clarify...read more
Hi there, I'd like to automatically update the Lead Status from 'Attempting' to 'Open' when a contact replies to an outbound sales email for the first time. I originally created a workflow with an event trigger of 'Replied to Email' and it didn read more
Hi @spl24 ,
You can use the contact property 'Recent sales email replied date' for this workflow. When it is known (or: less than 7 days ago, ...read more
We have experienced recently that some one to one emails sent to contacts are not received. HubSpot tracking says the emails are sent but they do not appear in the users sent folder. We use Microsoft 365 and the sent emails can not be found with read more
I have a number of email addressed on my never log list but these are still appearing in the main conversations inbox. This means that sensitive data is able to be viewed by the rest of the team and is causing huge security issues. I have even re read more
Hi @GErlichman ,
There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...read more
We are trying to use our email templates. They have been successfully used for over a year, and today, when we send out an email all of the images go left aligned. Our sales emails are all formatted to be center aligned, which is what the templa read more
@CBongard I can't seem to reproduce this issue when I center align images. My only guess here is maybe some rendering changed, it's hard to say wit...read more
I had/have a signature that is mostly text with some links, where I also like to center a few lines of the text. It works solidly in Outlook, I have it setup in Hubspot in the signature. In the signature editor, it shows up perfectly in the preview. read more
Hello, I'm struggling with adding a URL to a sales template. We are creating a sequence and we save a specific checkout link as a URL property in the contact (we use this to track it on multiple platforms). We would need to include that link in the read more
Hello, I'm trying to create a workflow that automatically sends an email to each enrolled contact after event sign-in. Because we sometimes have multiple events on one day, I want to make sure the workflow will only "fire" once the day after read more
Hi @CEvents ,
That totally makes sense, if someone attends two events on the same day, you don’t want them receiving multiple emails. Here’s ...read more
Hi, our team are seeing very high email open counts where an email is opened at a time of say 10:44, and there will be several notifications all timestamped for 10:44, some saying 24 opens, some saying 1 or 2, some saying 9 or 10. We use these numbe read more
Hi @EPearce85 ,
This could be for a multitude of reasons. For one, email clients sometimes pre-load emails to be faster when the user actually...read more
Hi, My company changed from gmail hosted emails to Outlook and after re-adding the Outlook Team Email in my inboxes I can't edit the Agent Name 'send from' field anymore. I saw a 2+ years old community post on the same topic, surely you ha read more
Hey Tom I appreciate your quick response. If that is the case, then I understand there is nothing HubSpot can do to offer this feature on O365 connec...read more