Sales Email

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ChrisEgger on June 01, 2023
I am new to Hubspot and i have problems setting up personal emails. I can receive and send contact emails but i dont get ANY notifications at all. I am not using Team Emails / Conversations. Every employee has a personal email and customers assigne read more
0 upvote
3 Replies
Top Contributor | Elite Partner
June 01, 2023 11:30
@ChrisEgger - There is a report (Reports > Reports > Create report) called 'Sales email tracked to my inbox' which can be added to a more
SJanssen0 on June 01, 2023
Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more
Community Manager
June 01, 2023 16:43
Hello @SJanssen0 , thank you for reaching out! I want to share some resources with more information about it, are you currently using the more
Aseman on June 01, 2023
Hi there! I have connected my IMAP email account to HubSpot and would like to log emails automatically. However, for Mac users, the only option seems to be to use manual BCC logging? Is this correct? The HubSpot add-in for Outlook is only availa read more
0 upvote
1 Reply
Thought Leader | Elite Partner
June 01, 2023 05:52
Hello @Aseman If you're using a Mac and the HubSpot add-in for Outlook is not available for your setup, you're correct that manual logging via more
PKirova on May 31, 2023
Hi guys, is there a way to automatically add utms to the lilnks in sequence emails? Similar to marketing emails where utms are added if not existing. This would be very helpful as the Sales team often forgets to do it manually.
0 upvote
1 Reply
Community Manager
June 01, 2023 07:55
Hi @PKirova , Thank you for reaching out to the Community! I believe it's not possible to automatically apply UTMs to links in sequence more
NGu on May 26, 2023
I have drafted emails offline on a google sheet along with the contact details. There is a sequence of 5 emails for each person. Each email is personalised to that invididual. Am I able to upload each email as a personalisation token, which I read more
0 upvote
1 Reply
Top Contributor | Elite Partner
May 26, 2023 09:21
@NGu - You can use the templates tool in HubSpot to acheive this: Create and send sales templates Hannah Fisher | HubSpot Platform Consultant more
NWoodward on May 25, 2023
Hello, we want to start people on a new sequence that we have created, but most of them are already on one. In testing, I just realised that we cannot put people onto more than 1 sequence. Is there a way this can be done and if not, is there read more
0 upvote
4 Replies
May 25, 2023 05:08
This is really helpful, thank you - I will take a look at this as an option.
jpe39m5 on May 22, 2023
I'm trying to set up pipeline logic but it's not working on the Outlook extension. Is it supposed to only work on the browser? If Outlook is indeed supported, am I missing something? I believe I've set things up properly but it's not functioning read more
0 upvote
4 Replies
HubSpot Moderator
May 24, 2023 21:19
Hi @jpe39m5 , Thanks for posting in the community forum on this! Just a quick update - after checking with our products team it's been more
HRich on May 22, 2023
Hello everyone, For the "log email" option when you viewing a contact card, is there a way to customise this mini window? Right now my shows who is being contacts, the date of the logging the email, the exact time it will be logged and under read more
0 upvote
1 Reply
Community Manager
May 23, 2023 07:16
Hi @HRich , Thank you for reaching out to the Community! It's currently not possible to customize the Log Email activity composer. I more
PBriffett on May 19, 2023
Our company works with Partners. A partner account manager will look after circa 30 different prospects. I want to link the same partner email address to multiple deals on Hubspot. Does Hubspot allow me to link a particular email to a particular read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
May 21, 2023 12:18
You can link a multiple parties to the same Deal. There is no way via BCC functionality that I am aware of though. You might be able to do this with more
DBett on May 18, 2023
HI All, I have created a workflow that lets us know when theres a deal in the pipeline with no deal owner. I have made it so if the deal owner isnt assigned at the time the deal is created it automatically assigns to our sales team to add the read more
1 upvote
2 Replies
Accepted Solution
Recognized Expert | Platinum Partner
May 18, 2023 16:35
Hey @DBett , thanks for reaching out! HubSpot has a Knowledge Base article just for you — check out this comprehensive guide on ensuring more
CMcGuicken on May 18, 2023
Hi Folks, I'm trying to sync my email signature on Microsoft and OUtlook with Ubspot emails going out. If not possible, when I add the email signatuere as a HTML from outlooks html code - it does not show the iamges. Can anyone assist? read more
0 upvote
4 Replies
May 23, 2023 04:30
Can anyone help me on this matter please
ScottcNJ on May 17, 2023
I just linked up my google email to hubspot and now every email I get is going into hubspot and adding a new contact. Is there a way to stop that? I want relevant emails but not everything. Is there a setting or something?
0 upvote
1 Reply
Accepted Solution
Top Contributor | Partner
May 17, 2023 17:32
Hi, @ScottcNJ , if you've linked the inbox, that is expected behaviour. What you could do is to unlink that and then install the Google more
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