I'm not sure if this is the right board to post this to. If it isn't, please let me know where I should post. This is the situation. 1. Client sends a direct email to sales@OURCOMPANYNAME.com 2. We get the email and respond through hubsp Lire la suite

Hello, i'm having issues with hubspot email tracking. I use multiple devices, on my windows PC with Standard outlook, i have the Hubspot 365 plug in and it works fine as it should. When i use the web based apps, the plugin never stays open Lire la suite

Is there a way to have an email template that is sent be the trigger in a workflow? My goal is that when a template with the contract is sent to a contact, it will automatically create an associated deal with the name of the contract and place it Lire la suite

I am trying to enroll contacts in a sequence and it's not letting me. I've tried different contacts and it doesn't change anything. I have not touched anything in my settings since sequences used to work for me. How can I fix this?

Is there a way to create an if/then field in a sequence that gives a text output? So if a certain field on the company = X then output "Text A", but if the field = Y then output "Text B" in the body of the email. Thanks in advance.

Hi, When searching for a client in Hubspot Deals, once I click on a deal I can see "Overview" and "Activity" You should then be able to see the email thread but this is not always visible. Is it possible to make sure all previous emails are show Lire la suite

It is possible to add a template within a template? Problem We have multiple email templates, which require some standard text in each of them. it is time-consuming to update every template, if we update the wording of this text. Sol Lire la suite

Hi Hubspot, I connected our GMAIL account to hubspot, got everything connected an then went to send an email. Turns out our dashboard says it was sent but I never received the email in our inbox. I reached out to sales support and the gentleman Lire la suite

Hi all, Dear Hubspot, We are struggeling with our email configuration. Using two different email addresses doesn't works well together. We have a sales team using our hello@ email, and the general mails are sent with info@. We already encoun Lire la suite

I have a sequence of two automated emails, and they have been completed. But now I want to send emails to those contacts, who have opened up my emails but haven't replied to any of them. Is there any way to find these contacts and send them a new m Lire la suite

This is likely been addressed in a previous thread, but my team has repeatedly encountered issues with the logging and tracking of sales emails -- Sequences sent through Hubspot will log an email / activity to the contact but opens are not tracked, Lire la suite

I'm having problems getting my email signature to look sharp when I use it. I created my signature in canva (I don't find the templates hubspot signature tool are right for me). When creating creating/editing your signature on HubSpot, there's Lire la suite