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EBerg2 on June 24, 2024
Good morning, We've just discovered that for the past two months, the forwarding address for our Hubspot inbox has not been working. All messages sent to our forwarding address receive a bounceback that says "554 5.5.2 No valid recipients." read more
0 upvote
1 Reply
Community Manager
June 24, 2024 17:00
Hey @EBerg2 , thank you for posting in our Community! Thank you for bringing this to our attention. We apologize for the inconvenience. Plea...read more
MEBYThere on June 24, 2024
I initiated the process to connect my Exchange Online account (MS 365). The process show up the list of authorizations (acces emails accounts and calendars etc.) and specify that the authorization will be granted for all the accounts of the organiz read more
0 upvote
2 Replies
Member
June 24, 2024 08:23
Hi Truva, Thanks for your answer. I understand the purpose. What is not acceptable is that the process specifies that ALL the MS 365 tenants accounts...read more
JSamuel85 on June 20, 2024
We need a way to file emails due the number we have relating to the same company, but relating to different jobs. It is getting difficult to find the right email without trawling through them all. From what I've found so far there doesn't be such a read more
0 upvote
4 Replies
Contributor
June 21, 2024 07:54
We have come across an issue where we have one company but do deals with them on different aircraft. So we want folders to separate the aircraft so w...read more
Solved
DTipple on June 19, 2024
Hi there, When I'm sending emails to a contact, these can be saved into the CRM which is great however, when looking at the "Company" page there is no activity logged for these emails. They can only be found when looking at the "contact" that read more
0 upvote
5 Replies
Accepted solution
Top Contributor | Partner
June 19, 2024 07:22
Hi @DTipple , If you click into Log and Track settings do you see something that looks like this? Thanks, Loui...read more
JWeston7 on June 18, 2024
When sending emails to one specific contact they sometimes come back with a soft bounce. Besides the email showing that "There was an issue sending your email," does Hubspot capture the soft bounce reason anywhere so we can use it to report on for read more
0 upvote
10 Replies
Participant
June 20, 2024 13:48
Thank you @danmoyle - I agree that eventually emailing from an unconnected email account (or calling) to have the block on the soft bounces remove...read more
PHoule12 on June 13, 2024
I need help crreating the email signature I prefer. I started building with your Signature Generator, but there are aspects I don't know how to add. Here is my old signature..... And here is the new one, but not what I want for the finished pr read more
0 upvote
2 Replies
Top Contributor
June 14, 2024 01:10
@PHoule12 Here is a complete guide on how you can carete email signature in HubSpot: https://knowledge.hubspot.com/account-management/add-an-...read more
MScaramastra on June 12, 2024
I recently saw a related post of others having this issue. I was at my wits end helping customers solve this. As a Gmail & Mac user, dealing with MS and PC is a middle circle of the inferno. There is a NEW way you have to pin the app in O read more
Contributor
June 12, 2024 11:04
Solved
JJackson60 on June 12, 2024
I no longer see my hub link automatically appear in Bcc when I open a new email in Outlook, and incoming emails are not being logged to contacts. I can manually add the hub link to a new email by clicking on the HubSpot add-in icon in the Outlook t read more
0 upvote
11 Replies
Accepted solution
Member
June 14, 2024 09:44
Hello Trevor None of the suggestions proposed has entirely solved the issue, but they have all helped me equally to find a workaround to it. I foun...read more
MaxUnlockedDigi on June 08, 2024
As you can see here, I have ticked log and track. Howver, in the CRM you can see this message: When sent through the CRM they are tracked:
0 upvote
1 Reply
Contributor
June 10, 2024 00:48
Hi @MaxUnlockedDigi , Is this happening regulary or some times? Sometimes, there can be a delay in the tracking data coz of slow internet or netwo...read more
Solved
RSingleton1 on June 06, 2024
Hi, So I'm wondering if anyone knows if Sales can access marketing emails and materials to send to prospects where relevant? I can see templates for sales emails in conatct record but nothing for marketing email content. Any ideas?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 06, 2024 12:04
Hi @RSingleton1 , Sales user can be assigned permissions to send marketing emails, yes: https://knowledge.hubspot.com/user-management/hubspot...read more
Solved
AHoller on June 06, 2024
We recently sent out an email to our employees and customers, and while my email in the settings of the email prior to sending is correct, the email address became very different when the email was sent. My email in the "Email details" section u read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
June 06, 2024 10:29
Hi @AHoller , This is a limitation of the free tools. You would have to upgrade to one of the Starter subscriptions mentioned at the beginning...read more
MarcoSambiase on June 06, 2024
Our company domain is being flagged as incorrect by HubSpot, so when we add colleagues to the CC field of an email, they do not receive it. HubSpot indicates that previous emails have not been delivered to that address, which is incorrect as it used read more
0 upvote
2 Replies
Member
June 06, 2024 09:44
Hi Louise , Since I have a free plan, it's impossible for me to contact anyone. Therefore, I'm not sure how to proceed at the moment.
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