We are sending newsletters incl. offers to our customers. We send them via a workflow as subscription type "Newsletter". Some customers click on "unsubscribe" at the bottom of the email, which unsubscribes them from ALL subscription types immedi read more

Hallo Zusammen, ich hätte folgende Frage: Wir haben einen Nutzer bei den die E-Mail Benachrichtigung nicht funktioniert obwohl alle Benachrichtigungsrechte freigegeben sind. Wir kommen hier nicht weiter, wir haben bereits den Chatbot genutzt un read more

Hey HubSpot community! We're having an issue with mails temprementally logging to our deals. Over the past four weeks we have done four batches of sales outreach to leads, this involves sending mails from a non HubSpot user address with the HubSpo read more

When I send emails, a default list pops up (set up by an SEO tech). How do I change to another list from my contacts when sending the email:)

Hi everyone, quick question that’s turning into a surprisingly painful one. We’re building thousands of email templates for about 200 sales reps. Each rep sends emails on behalf of other users, so to make that possible we had to connect everyone read more

Hi, my connected email is [email], but when I send CRM emails, the sender name still appears as “Natalia Mourao”. I already updated my profile and user name, but the sender name hasn’t changed. Could someone from HubSpot support please update the di read more

How do you automate an email once a lead becomes a customer. I thought this would be quite a simple task, sadly no! I found out you can't do any automation's on the free version. I asked my client to upgrade to the paid starter plan. Howe read more

I work across 4 countries, USA, Canada, New Zealand & Australia. Every day I use the send later feature when emailing a contact in HubSpot. Currently this defaults to my timezone for the send later function, when in reality it should default read more

We work in an environment where RFP's have a future release date measured in years. I would very much appreciate being able to schedule an email to align with the prospects request to contact them in advance of the date in question without having t read more

We recently transitioned to Hubspot from Pipedrive. In Pipedrive, once your email is connected, you can see your entire correspondence history with the contact on the contact page. This is invaluable for us. In Hubspot, where we've migrated ou read more

I have an issue with indescriminate email logging on our Deal pages/records. At our company, the 'service provider' is included as an associated contact on each deal along with the client, so we can run reports on our service providers and check th read more

Hiya! I've been going in circles trying to find out if there actually is a way for me to select a preferred colour for the hyperlinks (ideally everywhere, but I'll settle for 1-1 sales emails) that will apply to the whole account. The instructions read more