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CClement76 on Februar 18, 2025
All customer emails being sent to me in Outlook are now creating tickets in Hubspot and I'm not sure what I did! I finally was able to get my work email (not a general "support@) email into Hubspot but now all of my Outlook responses are creating ti Beitrag ansehen
0 Likes
3 Antworten
Berühmtheit | Partner
Februar 18, 2025 12:24
@CClement76 I'm not seeing a screenshot in your reply, unfortunately.
Gelöst
KissRauch on Februar 17, 2025
How do I create a list with "Unsubscribed from all email" Contacts? I searched for an hour, I cannot find it. How do I set up an automatic email list, that includes all contacts, who have "Unsubscribed from all email"? I need this for our newsle Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Februar 17, 2025 08:40
Hi @KissRauch , Generally, you would follow these steps to create a list: https://knowledge.hubspot.com/lists/create-active-or-static-lists ...Beitrag ansehen
DSr0 on Februar 17, 2025
Hi. when using "Other mail account" as team address (via forwarding) and option "custom from address" we have huge problem with gmail addresses. Because Gmail ignores reply-to address and send customer's reply to something like support= domainname. Beitrag ansehen
0 Likes
2 Antworten
Mitglied
Februar 17, 2025 08:46
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RidaZaidi on Februar 17, 2025
Hi, I scheduled a few emails to go out to my prospects using HubSpot. But none of them were sent. Upon reading the Knowledgebase, I couldn't find anything concrete. These are sales emails and on priority so help ASAP would be great,
1 Likes
6 Antworten
Koryphäe | Platinum Partner
Februar 18, 2025 13:56
@RidaZaidi just saw this post of yours so attachments/files shouldn’t exceed 20mb and as you can see you have 1 file that is 23mb this is why...Beitrag ansehen
LIncidentalOr on Februar 15, 2025
One of our accounts has a customised 'About this contact' property list on the right hand side WHEN IN INBOX - CONVERSATIONS. This is not the 'About this contact' default preview that appears on the left, we know how to customise that. I know it's Beitrag ansehen
0 Likes
3 Antworten
Community-Manager/-in
Februar 18, 2025 09:36
Hi @LIncidentalOr , Thanks for the details! Currently, it’s not possible to edit the properties shown in the 'About This Contact' sect...Beitrag ansehen
Gelöst
MStephen1 on Februar 13, 2025
I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Februar 13, 2025 11:16
Hi @MStephen1 , There is a dedicated thread for this topic here: https://community.hubspot.com/t5/Sales-Hub-Tools/PLEASE-READ-Deleting-Sequen...Beitrag ansehen
Serviqo on Februar 13, 2025
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
0 Likes
6 Antworten
Mitglied
Februar 13, 2025 05:03
Sure, I will upload the image there. Thanks
veemahesh on Februar 11, 2025
Hi, I am looking to analyze activities by leads across multiple clients for various durations. Particularly looking at direct outreach mails logged into the system using a chrome extension, and not marketing emails. Here is a quick scenario - I Beitrag ansehen
0 Likes
3 Antworten
Teilnehmer/-in
Februar 12, 2025 23:52
Thank you! This unfortunately requires a professional/enterprise subscription, and we have a starter kit.
Gelöst
YFeld on Februar 10, 2025
I'm trying to go back and add custom tags to individual emails so that I can then analyze email performance filtered by the tag. For example, I'd like to go back and add a "case-study-ref" as a tag to emails referenced a case study. And then I want Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Februar 11, 2025 06:40
Hi @YFeld , No, such a feature does currently not exist – neither for marketing nor for sales emails. For marketing emails, other users typica...Beitrag ansehen
Gelöst
HBarden on Februar 07, 2025
Hi, I've used HubSpot's email signature generate and tweaked the code slightly so that the position of the social icons are where I need them to be. I've sent the code out to our team and they've sent me a test email... I can't understand why th Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende
Februar 10, 2025 12:50
Hi, This signature is correct for me. You have to test with several mailers and see if the sending email has another html/css code which interfer...Beitrag ansehen
Gelöst
BeamMagic on Februar 07, 2025
I am emailing customers via a sequence. However, I have issues with email addresses in HubSpot being incorrect by a character or two. I can typically address this once noticed, but want to re-enter the customer into the sequence that bounced wit Beitrag ansehen
Akzeptierte Lösung
Berühmtheit | Partner
Februar 07, 2025 06:13
Hi @BeamMagic , HubSpot should unenrolled contacts automatically from the sequence when they bounce: https://knowledge.hubspot.com/sequences/...Beitrag ansehen
HedonismAus on Februar 06, 2025
we are stuck on an old signature, does not seem to rcongnise any new attempts to update it, any suggestions much appreciated thx
0 Likes
2 Antworten
Mitwirkender/Mitwirkende | Gold Partner
Februar 07, 2025 01:27
Hi @HedonismAus , To change your personal email signature, follow these steps: Click the Settings icon in the top navigation bar. Navig...Beitrag ansehen
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