Sales Email

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VRakitski on March 27, 2023
Hi there, If the one tracked sales email had multiple recipients and in the contact details any of them I see that some email opens occured. Is it possible to find out which specific recipient opened this email? Thank you,
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 27, 2023 01:37
Hi @VRakitski , Unfortunately not, no. A sales email tracking pixel does not know by whom it is loaded. You can find out more about how this more
Freezdom on March 24, 2023
Is it possible to connect an IMAP email to the calendar instead of the only two options of Gmail and outlook?
Community Manager
March 27, 2023 06:42
Hi @Freezdom , Thank you for reaching out to the Community! The calendar integration currently only supports calendars that are hosted more
LDecant on March 23, 2023
2 bugs 1) connecting the email for my colleague to her account (xxx) 2) allowing me to connect both email and google calendar (for xxx). My email adres "xxx” is hosted by a hosting provider called Combell. 2) My google account is an account that h read more
0 upvote
9 Replies
March 24, 2023 08:50
But you are saying bi-directional sync for calendar AND INBOX. but I don't want the inbox from google to sync. I ONLY wish the calendar to sync. The more
NBi on March 22, 2023
Hi, we used to block an email sender by mistake, but we can't find where to change it which cause the emails go to spam. Thanks.
0 upvote
4 Replies
Accepted Solution
March 23, 2023 00:17
Yes, I tried that, but the further emails still go to spam, so I have to move them one by one. Are there any ways to fix that?
JAlexander27 on March 22, 2023
Hello! When I send another sequence to contacts that I have sent to informs me that the sequence won't send to some (unsubscribed and bounced)...BUT these contacts do not have a Hard Bounced reason. Why have they bounced? And how read more
0 upvote
3 Replies
Top Contributor | Partner
March 22, 2023 14:52
Hi @JAlexander27 , Yes, you can create a list of hard-bounced contacts so you are able to delete them from your account. Watch this more
Ynotslingmeat on March 20, 2023
Here's my issue - I love the email tracking feature, but at my company, we work in teams and oftentimes there are several people from within my organization that are cc'd on sales emails. Is there a way to exempt internal email addresses from trigg read more
0 upvote
1 Reply
Hall of Famer | Partner
March 20, 2023 08:58
Hi @Ynotslingmeat , Unfortunately that's not possible, no. The tracking pixel doesn't know by whom it's being loaded. There's more more
KDesJardin on March 17, 2023
Can the same sequence be running multiple times? For example: Can I start "Sequence 1" today with "x" contacts and then tomorrow start "Sequence 1" with "y" contacts? The sequence takes 28 days to finish. Or would it be better to use a workflo read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 17, 2023 08:47
Hi @KDesJardin , Yes, you can. Sequences don't have to have fixed start dates like campaigns. You could think of them like collections of more
JVisling on March 15, 2023
Hi I have set up Gmail with my HubSpot account. Whenever I send e-mails from my PC/MAC it gets logged in the contact information of that customer. However when I send an e-mail from my IOS device with Gmail, I don't see any information in cont read more
0 upvote
3 Replies
Accepted Solution
Thought Leader | Elite Partner
March 15, 2023 05:28
@JVisling I tested this and you're correct, it doesn't log from Gmail in iOS. Your options would be to add your HubSpot BCC address to each more
JFord7 on March 14, 2023
Hello all, My company sells into many different partners and we have to provide disclosures that are partner dependant. Because of this I created contact properties that could be used in Templates to allow for partner independant Templates. These pr read more
0 upvote
5 Replies
Accepted Solution
Top Contributor | Partner
March 16, 2023 12:05
Oh oh! You want that property to be formatted with a link. To the best of my knowledge, you may not be able to insert a link into that property via more
RevOperator on March 14, 2023
Dear community, I would like to define a campaign where I can automatically pause all but one employee of a company when there are multiple employees per company. If the campaign finishes without feedback from the contacted employee, the campaig read more
1 upvote
2 Replies
Key Advisor | Platinum Partner
March 15, 2023 06:51
Hey @RevOperator , thanks for reaching out! And thanks for the mention, @kvlschaefer ! I'm not aware of any tools that offer this more
DerekTD on March 08, 2023
My email is connected but when I click into a contact I recently emailed from outlook it's saying my last activity was over a month ago. Am I missing something that would auto-log my emails being sent to prospects?
0 upvote
2 Replies
March 09, 2023 07:28
Once I conneted my new microsoft email it's not showing any of the activity i'm doing anywhere. Is there something beyond connecting my email that more
EricY on March 08, 2023
We see the tracking data like "contact X opened the email" under activity but we do not see the email itself under contact record. We sent the email through Hubspot so do not understand why Hub misses to log the emails sometimes. We do not have a read more
0 upvote
2 Replies
March 08, 2023 13:43
sure and on emails the email is not there even though email was sent using hubspot
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