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  • HAsch on September 27, 2021
    1 upvotes
    1 Replies
    Does anyone else wish they could save a note without "complete task" being done automatically? Like a lot of people it usually takes me a few calls for me to finish a job. The "save note and complete task" makes saving a note more trouble than ...
    Reply
    Community Manager
    September 28, 2021 01:26
    Hi @HAsch , thank you for your post! You're certainly not alone, I've found that the ability to save note without completing task was brought...
  • HarmonKaslow on September 27, 2021
    0 upvotes
    0 Replies
    1. Machine: Apple Macbook Air - M1 Chip 2. Chrome Version: 94.0.4606.61 3. Hubspot: Free Account When I try to use the Templates functionality in Gmail, even though there is a recipient email in the "To:" section of the email, I get an error m...
    Reply
  • MVisagie on September 26, 2021
    0 upvotes
    1 Replies
    Hi. I have Sales Hub Starter, and I want to email a list of new prospects that I still need to upload. Here are a few conditions. I will add new prospects to the list each week. I will send a sales email to all new prospects. I want to the...
    Reply
    Most Valuable Member
    September 26, 2021 22:00
    Hi @MVisagie , What you're describing could be achieved easily with sequences , they are however only available in Professional and Enterpris...
  • 2id8 on September 25, 2021
    0 upvotes
    1 Replies
    Hello Hubspot community, We love the idea of Team Inboxes and plan to reduce our email addresses to: office@ sales@ support@ We use Marketing Hub pro and already have office@ and support@. For our customer communication this is a rock so...
    Reply
    Community Manager
    September 27, 2021 10:47
    Hi @2id8 , Thank you for reaching out to the Community! I think setting up a "Deny list" for your conversations inbox should solve the issue...
  • RHobenshield on September 23, 2021
    0 upvotes
    1 Replies
    I need to send an email to my existing customers who are in the "won" stage to announce an update to our firmware and to re-engage them for re-orders. The contact filter does not show that association and the deal filter doesn't show the associated ...
    Reply
    Top Contributor
    September 23, 2021 10:39
    Hi @RHobenshield - based on what you are describing, it sounds like you have a few options here: you can set up a workflow that looks at associated...
  • Solved
    VallejoGomez on September 23, 2021
    0 upvotes
    2 Replies
    Hi HubSpot Community, I am a BDR and I am facing some difficulties to try to find a way to limit my emails activity to 100 per day as requested by my manager. How can I do it? I have a Sales Hub Professional. Thanks in advance, Valeria ...
    Reply
    Member
    September 23, 2021 06:37
    Thank you very much for the information. I will check it manually with the help of the report. Have a great day, Valeria
  • SDebiasi on September 22, 2021
    0 upvotes
    2 Replies
    I have contacted HubSpot Support Service (only by email) and they weren't satisfying with their answers, so I'm going to copy the same question, in hopes to find a solution. The issue here is about the forwarding email address of HubSpot. So, I ...
    Reply
    Participant
    September 27, 2021 23:08
    Hello @PamCotton and thank you for your reply! We have been using HubSpot for a couple of months now and we haven't been using this feature a whol...
  • mericsson on September 20, 2021
    0 upvotes
    2 Replies
    Hi, Up until like 2 weeks ago, I could in Outlook check the box to Track email opens and I would be able to follow it in Activity feed and Chrome extension. Now, I can check the box but nothing happens. I can see on the email on the contact in Hub...
    Reply
    Member
    September 20, 2021 23:53
    Thanks for the reply! I have used it with success for months, and I have always done the same way as described in that link. Also tried to find how...
  • hstoeckert on September 20, 2021
    0 upvotes
    4 Replies
    Hi there, As I have just learned from the Hubspot support: If I send a 1-to-1 email to several recipients (e.g. a meeting protocol) and one of the recipients respond a "bounce", all recipients are put to the "hard bounce list" (as sales mails a...
    Reply
    Member
    September 20, 2021 05:19
    Hi Nicole I am not sending from Hubspot. I am sending from Outlook. I don't get how (and why) I am supposed to send 1-to-1 messages when I want t...
  • Solved
    JaniEklund on September 16, 2021
    0 upvotes
    1 Replies
    I have installed the Hubspot sales tool into our e-mail system Outlook. When a person who is on my Hubspot contact list sends me an e-mail, the e-mail is not tracked by Hubspot. I cannot find anything regarding this incoming e-mail in my Hubspot und...
    Reply
    HubSpot Employee
    September 16, 2021 10:23
    Hi @JaniEklund , Thanks for reaching out! With the personal inbox connected to the sales email tool, only emails sent from that inbox t...
  • KTavella on September 16, 2021
    0 upvotes
    3 Replies
    Hi, I use the new Outlook for Mac Version and now the email tracking is not working. With the old version I don't have any problems. I used the Hubspot Add-in. Anyone have a solution for this bug?
    Reply
    Community Manager
    September 17, 2021 02:07
    Hi @KTavella Thank you for reaching out. Can you confirm you have the "Track" box checked before sending the email? Is the issue ...
  • TomFrog on September 15, 2021
    0 upvotes
    4 Replies
    I sent an email from my company account to Hubspot [ I send on address ......@bcc.hubspot.com] and a can't find that email in CRM. Could you give me a tip what went wrong?
    Reply
    Member
    September 21, 2021 03:22
    I found a potentially bug. September 6th i merged 2 contacts and after that date i can't find new emails. Perhaps these emails are connected to old c...
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