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YogawithDuffs on June 19, 2025
Hi Community, This is my first post. I'm currently on the FREE plan evaluating HubSpot as a possible CRM solution for both my own organisation and some others that I freelance for. And I've come across a fundamental issue: Why when I read more
0 upvote
2 Replies
Top Contributor | Gold Partner
June 19, 2025 06:14
From what you described, it sounds like you’ve connected your email to send messages from HubSpot, but incoming replies aren’t being pulled back into...read more
HMay301 on June 18, 2025
Is there a way to Automatically set your follow ups to 2 weeks. For example if I put a new contact in and send them an email, is there a way to have hubspot automatically set a reminder for me to follow up in 2 weeks vs. having to go and manual read more
0 upvote
3 Replies
Top Contributor | Platinum Partner
June 18, 2025 19:33
Hi @HMay301 , If you have access to workflows you can also automate this with a workflow: Create a workflow that’s triggered when a co...read more
Solved
TLarson3 on June 16, 2025
Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more
Accepted solution
Hall of Famer | Partner
June 16, 2025 13:00
Hi @TLarson3 , As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...read more
KPT on June 12, 2025
We've been getting a lot of issues with various templates not referencing document or sender links when editting via sequence steps. Previous links will become broken and furthermore, we won't be able to save the template because of the various read more
0 upvote
2 Replies
Community Manager
June 12, 2025 23:23
Hey, @KPT 👋 That definitely sounds unexpected. Have you already filed a support ticket for this?
Solved
MariaDP on June 12, 2025
How secure is the data in the email integration?
0 upvote
1 Reply
Accepted solution
Recognized Expert
June 12, 2025 09:24
Hi @MariaDP What exactly do you mean by that? Strictly speaking there is no data in the integration, rather the integration allows HubSpot...read more
JSumners on June 12, 2025
Hi, so my emails dont copy over from outlook. thi has been an issue for months now despite continued "advice" from Hubspot, ive followed the steps below and yet i am still unable to collerate my emails form any account and havnt been able to do so read more
0 upvote
2 Replies
Member
June 12, 2025 05:40
Hi, So yes ive added on all the add ins, my inbox is connected, my emails do not copy over from outlook to hubspot and i have followed all the steps ...read more
ETourism on June 12, 2025
Hi, someone has got in touch with us to say she's not receiving our emails. I've checked and her email address is correct/valid but it's previously hard bounced. We're on the free plan, so I can't choose to unbounce. If I delete her as a contac read more
0 upvote
6 Replies
Community Manager
June 16, 2025 08:18
Hi @ETourism , This is all set 🙂 Hope you have a great day! Diana
Politech on June 10, 2025
I have a sequence that was sent but the contact name was different from the contact name in Properties. The example: Jackie is the contact, however in the sequence their name was sent as Jeckkie. How does this type of error occur, and can it be prev read more
0 upvote
2 Replies
Participant
June 10, 2025 11:44
For this situation the property was correct prior to the enrollment, that is primarily why I am unsure as to why this occured.
Solved
Urileando on June 09, 2025
Hi, For second time in a few I received a message advicing that my email has been deactivated. The last time I was able to activate it but now I can't. Could someone help me and let me know what I should do and why is this happening?
0 upvote
3 Replies
Accepted solution
Top Contributor | Gold Partner
June 09, 2025 05:47
Hello @Urileando , HubSpot may deactivate or mark an email account as disconnected when it detects issues related to email sending, authenticat...read more
Solved
LHowarth5 on June 05, 2025
Hi I am using the Free Hubspot at the moment trialling it for a few months so I can report back to management. I have used Hubspot in the past and love it. With the free version I am trying to sync it to my outlook calendar and emails so that I c read more
0 upvote
3 Replies
Accepted solution
Top Contributor
June 08, 2025 12:20
@LHowarth5 welcome I feel your pain nothing kills a demo faster than the “Need admin approval” wall. Here’s what’s happening and the quickest wa...read more
adecker1 on June 04, 2025
I'm trying to clean up our templates and add a few more, but it won't let me delete the template folder as it says there are still templates in there. I've confirmed—the folders I want to delete are empty. please advise!
0 upvote
2 Replies
Community Manager
June 05, 2025 05:30
Hi @adecker1 and welcome, we are so glad to have you here! Great question, thanks for asking the HubSpot Community and thanks @GerardoMuro f...read more
APATEL862 on June 02, 2025
Hello HubSpot Community, I'm reaching out to gather insights on an issue I've encountered with the AI Assistant: When drafting follow-up emails for stalled deals, the AI doesn't seem to pull in previous conversation contexts like past emails, read more
0 upvote
3 Replies
Community Manager
June 17, 2025 12:50
Hi @APATEL862 , I hope that you are well! Thanks @KlemenHrovat for your help! You can see on this article " Use the prospecting agent " t...read more
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