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Solved
EliteTechnical on January 21, 2026
no clue if theis is the correct place. the setup of community driven support site is garbage. its not support so far, its just more marketing. where do i find support? i literally searched support and there were no groups... zero
0 upvote
7 Replies
Accepted solution
January 21, 2026 12:30
i had to delete and re add the form to the web page. it seems to be working now.
Solved
cclark2 on January 16, 2026
Hello, we currently have our domain on the never log list within , however we recently implemented Hubspot help desk and notice our IT replies from outlook are not showing on the ticket. Since this email comes from this domain is this why the repl read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 17, 2026 01:21
Hi @cclark2 , Yes, that might be the reason, see here: https://knowledge.hubspot.com/inbox/manage-your-allow-and-deny-list email add...read more
dlcdaniel on January 12, 2026
I have a few sequences that are marked as finished but only sent one email in the sequence. Even if it's a dynamic sequence why would it be finishing on its own? If the sequence only sent 1 email, is there a way that I can resume the sequence where read more
0 upvote
6 Replies
Community Manager
January 12, 2026 15:31
Hey @dlcdaniel - thanks for posting in the Community! Would you be able to provide a screenshot, per @karstenkoehler 's last reply, to bette...read more
Solved
KMichel3 on January 07, 2026
Not sure if anyone else saw the beta for Historical Email Imports into HubSpot that was relseased about a month or two ago. It seems to have now been retracted and I can't find it anywhere. Does anyone know of a potential relsease date? Than read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 07, 2026 09:14
Hi @KMichel3 , Betas are sometimes being made unavailable again if the solution isn't quite ready yet - this is happening occasionally. Typica...read more
Solved
BOShea2 on January 05, 2026
Allow choosing between multiple templates for manual sequence steps per contact (compliance-specific) Description: I’d like the ability to decide, at send/enrollment time, which email template to use for each manual email step in a sequen read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 05, 2026 10:53
Hi @BOShea2 , The best place is for these kinds of requests is the ideas section of the community: https://community.hubspot.com/t5/HubSpot-I...read more
Solved
Sai1950 on December 23, 2025
Hi Team, I have doubt in sales sequence email. I am running 5 steps email sequence in hubspot. Now my query is "if i enroll 20 contact to the sequence at a time. Will got by bulk instantly or Hubspot will have queue setup internally to send the e read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
December 23, 2025 08:25
Hi @Sai1950 , This is explained here: https://knowledge.hubspot.com/sequences/enroll-contacts-in-a-sequence#enroll-multiple-contacts-in-a-seq...read more
Solved
Baileyrl48 on December 22, 2025
I want to create a way to identify an auto-reply in Hubspot so we can create a workflow. Currently, we have workflows set so when someone replies to certain sequences specific things happen. We have auto-replies getting put in these workflows and I read more
0 upvote
4 Replies
Accepted solution
Contributor | Gold Partner
January 16, 2026 02:16
Hey Bailey, I think the workflow of identifying auto-replies -> updating a custom property -> filtering on the workflow is a fantastic method -...read more
Solved
THuber on December 22, 2025
I see you can export the sales content analystics in a "raw, unfiltered" format. You ahve the names of my sales people in the report, why then can you not include that? You include their number but that means nothing to me and I have 60+ users so read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
December 22, 2025 07:55
Hi @THuber , I agree, frustrating and unnecessary. The easiest way to solve this for now is to prepare a file with IDs and user names so you c...read more
Solved
VMoi on December 16, 2025
Hello There, I have a situation where a contact is created becasue in it was in a CC. And now when answering the email, i cannot answer to the email addrtess in CC, because the team rule is not to see the contacts that are assigned NOT to ME. Then read more
1 upvote
4 Replies
Accepted solution
Participant
December 22, 2025 15:17
Thank you everyone for suggestions: Below I leave the solution via workflow that assigns the owner of the contacts based on the inbox that it came f...read more
Solved
SGrossman6 on December 10, 2025
Is there a way in HubSpot to associate a sequence not only with a contact, but also with a specific product or other records? When I send a one-off email, I’m able to manually associate it with multiple objects (like a product, deal, or company) read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
December 12, 2025 10:25
@SGrossman6 I'm not suggesting going back - I'm suggesting changing the auto -association rules: https://knowledge.hubspot.com/object-settings/co...read more
Solved
ChristoV on December 09, 2025
Good day, I am creating a Message Template that will be used by Sales to confirm the address of a contact. I'd like to add indents or white spaces to the template, but HubSpot seems to ignore the space. I'd prefer not to use bullets. For exam read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
December 09, 2025 04:32
Hi @ChristoV , The HubSpot template editor doesn't have any corresponding options, unfortunately. Other users have requested this before here:...read more
Solved
DMcLaren4 on December 04, 2025
I've sent an automated workflow email with the deal stage as a trigger however it's missed out sending the sequence email to 96 contacts. 9 emails failed for various reasons which is fine but the rest I can't work out way. None of them are enrolled read more
0 upvote
2 Replies
Accepted solution
Guide
December 15, 2025 14:21
Hi @DMcLaren4 , that’s frustrating, and Karsten is right that the workflow action logs are the first place to look, because HubSpot will usually te...read more
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