We've been getting a lot of issues with various templates not referencing document or sender links when editting via sequence steps. Previous links will become broken and furthermore, we won't be able to save the template because of the various read more

How secure is the data in the email integration?

Hi, so my emails dont copy over from outlook. thi has been an issue for months now despite continued "advice" from Hubspot, ive followed the steps below and yet i am still unable to collerate my emails form any account and havnt been able to do so read more

Hi, someone has got in touch with us to say she's not receiving our emails. I've checked and her email address is correct/valid but it's previously hard bounced. We're on the free plan, so I can't choose to unbounce. If I delete her as a contac read more

I have a sequence that was sent but the contact name was different from the contact name in Properties. The example: Jackie is the contact, however in the sequence their name was sent as Jeckkie. How does this type of error occur, and can it be prev read more

Hi, For second time in a few I received a message advicing that my email has been deactivated. The last time I was able to activate it but now I can't. Could someone help me and let me know what I should do and why is this happening?

Hi I am using the Free Hubspot at the moment trialling it for a few months so I can report back to management. I have used Hubspot in the past and love it. With the free version I am trying to sync it to my outlook calendar and emails so that I c read more

I'm trying to clean up our templates and add a few more, but it won't let me delete the template folder as it says there are still templates in there. I've confirmed—the folders I want to delete are empty. please advise!

Hello HubSpot Community, I'm reaching out to gather insights on an issue I've encountered with the AI Assistant: When drafting follow-up emails for stalled deals, the AI doesn't seem to pull in previous conversation contexts like past emails, read more

I'm having an issue with HubSpot’s BCC and forwarding functionality not working for one of my team members, and I'm hoping someone can help clarify what’s going on. Here’s what I’ve confirmed: My teammate’s email address is correct and verif read more

Hello everyone, A while ago, I set up an opt-out inbox on HubSpot with it's own email address. It worked great, but I was notified today that it was bouncing emails addresses to it. The error message you get when you attempt to send an email read more

I have looked through the solutions offered for connecting a shared inbox and they don't work for me. We have a shared Outlook email that does not have it's own credentials. I was told to follow the settings>inbox>inboxes>add channel workfl read more