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PaymentSaving en Noviembre 29, 2023
Hello, I have repeated issues with 1-1 emails not sending. Can anyone help please? The settings for the email are working correctly, I can send an email to myself without issue, including BCC. However, when recently, when I send emails to Leer más
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1 Respuestas
Experto reconocido | Partner nivel Platinum
Noviembre 29, 2023 08:28
Hi @PaymentSaving , Hard to say, but it's likely something with your domain settings or with your email provider. Can you try sending som...Leer más
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sarahbecherer en Noviembre 28, 2023
Hi everyone, New to HubSpot and trying to set up some lists/reporting to track the effectiveness of a sales outreach campaign. Just for reference, let's call this the Airport Campaign, and everyone we're reaching out to with Sales emails (us Leer más
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5 Respuestas
Accepted Solution
Experto reconocido | Partner nivel Platinum
Noviembre 28, 2023 10:51
Hi @sarahbecherer , – Which contacts are in the Airport Campaign (is there a best practice way of tagging/classifying Contacts so we know the...Leer más
KSavchenko en Noviembre 27, 2023
Hi! I want to have AI assistant to help me to reply to my prospect's messages in HubSpot > Conversations. I know that HubSpot has AI Assistant in Conversations, but it can only rewrite content that you started to prepare. But it can't draft a Leer más
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1 Respuestas
Guía | Partner
Noviembre 27, 2023 08:36
Hey @KSavchenko As per my knowledge, this is not directly possible in HubSpot but you can take a look into the HubSpot knowledgebase if they...Leer más
kieranknock en Noviembre 24, 2023
Is it possible to use tokens from a custom object to fill out information in an email template?
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1 Respuestas
Colaborador
Noviembre 24, 2023 18:23
Hi @kieranknock , Yes. If you have an enterprise account you should be able to use tokens from your custom objects in automated marketing emails. H...Leer más
WNAmiqus en Noviembre 23, 2023
Hey, One of our users just spotted that some emails have not logged to the contact record as they usually would. Logging is still working in most cases but with some excpetions. We think the trend amongst the excptions is that the user has Leer más
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1 Respuestas
Asesor destacado
Noviembre 23, 2023 11:53
Hi @WNAmiqus Including someone in the email, either in the to, cc or bcc should not impact any of the other recipients and HubSpot's ability...Leer más
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JKhow en Noviembre 21, 2023
Hi all, I have searched the community for the same issue but didnt find one so hoping a new thread would be useful. I have been trying to sync my email with hubspot for my deals forever. I managed to get calendar invites syned but not emai Leer más
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8 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 22, 2023 01:22
Hi @JKhow , Is your Chrome extension set up to automatically track? https://knowledge.hubspot.com/email-tracking/track-and-log-emails-with-th...Leer más
JinG23 en Noviembre 21, 2023
Is there a way to find out whether the email template or module that we are woking on is used in a published/sent email?
1 Me gusta
1 Respuestas
Guía | Partner
Noviembre 22, 2023 03:15
Hey @JinG23 As per my Knowledge, this feature is not available in HubSpot but I recommed upvoting this idea here : Let me know if yo...Leer más
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hookholster en Noviembre 21, 2023
Hi, I would like to print email threads from my Hubspot inbox as pdfs to save them. I'm on the free plan currently. How can I do this? Thanks in advance for your help! Lisa
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 21, 2023 12:05
Hi @hookholster , HubSpot doesn't have any native printing capabilities, no matter the subscription level, unfortunately. You would have to us...Leer más
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neilfnewman en Noviembre 21, 2023
Hello, I am applying our dedicated BCC address to the field and sending emails to my contacts in hubspot. When I look at my contacts in hubspot I see no updates in the "recent communications" feild. What am I missing? Thanks in advance. Neil Leer más
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 21, 2023 05:43
Hi @neilfnewman , Can you confirm that you meet all of these requirements for the BCC logging? https://knowledge.hubspot.com/settings/log-ema...Leer más
ENilsen en Noviembre 18, 2023
A lot of users use dark mode in their email or phone, so what happens when I use my email signature made by Hubspot Free Email Signature Template, some of the symbols disappear and my logo is hard to see (because it must also be for bright mode too) Leer más
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1 Respuestas
Asesor destacado | Partner
Noviembre 20, 2023 05:20
Hey @ENilsen this isn't really possible within any email signature. Email HTML is very limited and even more limited if you wish to work across cli...Leer más
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PAtlan en Noviembre 16, 2023
Hi, One of our users is leaving the company, and we need to send an email to all contacts that have interacted with them via email for the last year. I've tried creating a list of contacts based on activities, but the email activities filters don Leer más
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 16, 2023 03:32
Hi @PAtlan , This should do the trick: Adjust the "Activity created by" and "Activity date" according to your requirements. ...Leer más
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jimprvym en Noviembre 15, 2023
I sent an email to multiple recipients. As expected, it shows in the Hub that it was sent. A few hours later, it shows that it was opened. How can I determine which of the email recipients opened the message? I looked throughout each of the contacts Leer más
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1 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 15, 2023 12:15
Hi @jimprvym , You can't, unfortunately.. HubSpot's email tracking is revolving around an invisible pixel, see here: https://knowledge.hubspo...Leer más
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