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JDBell7966 on July 19, 2024
When sending emails to multiple recipients, I understand that Hubspot cannot distinguish between who opens the email and just will say "someone opened email." My question would be, is it possible to remove email open tracking from certain email addr read more
0 upvote
1 Reply
Hall of Famer | Partner
July 19, 2024 12:36
Hi @JDBell7966 , No, this is not possible, because you're delivering just one email to multiple recipients: https://knowledge.hubspot.com/con...read more
RLyons1 on July 17, 2024
Hi When I copy text from word into an email the sent email appears as a mixture of different fonts. At the moment I am using 'sans serif collection' font in word however it is really time consuming to change the font each time I send an email read more
0 upvote
1 Reply
Thought Leader | Platinum Partner
July 17, 2024 04:26
Hey @RLyons1 this can happen due to the formatting set on rich text (such as a word document). The email client is interpreting the font differentl...read more
TDeemer9 on July 16, 2024
Why would a sequence be sending the second email before the delay happens? How can I prevent this?
0 upvote
3 Replies
Member
July 16, 2024 11:29
Solved
MMarafioti5 on July 13, 2024
Hi everyone, I hope you're all doing well! I need some advice on optimizing my email outreach process using the free version of HubSpot. Here's the situation: I have a database of around 2500 contacts, and I want to email app read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 15, 2024 04:55
Hi @MMarafioti5 , In the free CRM, you won't be able to speed up or scale this process, unfortunately. The automation features in HubSpot for ...read more
Solved
AftonSchipper on July 10, 2024
Allow the ability to edit contact information included on email receipt sent to HubSpot users. Right now it only includes an email address but we need it to include a name.
0 upvote
4 Replies
Accepted solution
Thought Leader | Platinum Partner
July 10, 2024 13:42
Hey @AftonSchipper so this are the automatic payment receipt emails the Merchant receives and for the moment this cannot be edited (more info...read more
Solved
fratimo on July 10, 2024
We use a list of templates to communicate with our users. I'd like the standard reply-to address to be different from the agents' addresses. How can I set this up?
1 upvote
3 Replies
Accepted solution
Top Contributor | Partner
July 10, 2024 07:23
Hey @fratimo From the dropdown menu, you can select the different email address and send the emails : For marketing emails kindly go...read more
Solved
COGorman on July 09, 2024
Hi, I have completed a data clean-up exercise and removed unengaged leads. I am growing our CRM with new Accounts and leads. I am hoping to create bespoke content and target industry specific. I am Outbound marketing, but looking to work wit read more
1 upvote
7 Replies
Accepted solution
Thought Leader | Platinum Partner
July 09, 2024 11:05
Yes @COGorman you can! Select all the companies from the company view click edit > seach for the Target Account property and add the value...read more
HelpfulMarketer on July 09, 2024
Emails I've sent to the Forwarding Address have never bounced back or returned an error, they just vanish enroute, never arriving to HubSpot. The BCC address has always worked 100% . The "Team" email I connected auto-creates Support Tickets when read more
0 upvote
5 Replies
Participant
July 10, 2024 23:32
@RatulRahman no apologies needed! I'm just grateful for any help I can get! I only added the comment with the @ tag just in case it didn't send y...read more
Solved
Juniver on July 08, 2024
Is there a way to have a sequence follow certain actions if an enrolled contact opens the prior email vs. does not open? For example, all enrolled contacts would receive Email #1, and then those who opened #1 would receive Email #2, but those who di read more
1 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 08, 2024 09:29
Hi @Juniver , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.co...read more
Solved
SKalpaka on July 08, 2024
Hello I need urgent support, i have created an email to send to my contacts and while i have followed the process the email is not sending i have had this issue last week as well. i am new to hubspot it has a green dot saying it has been sent read more
0 upvote
11 Replies
Accepted solution
Hall of Famer | Partner
July 15, 2024 04:52
@SKalpaka "Recipients Confirmation Required" refers to the HubSpot double opt-in: https://knowledge.hubspot.com/marketing-email/set-up-double-opt-...read more
GYilmaz on July 07, 2024
Dear HubSpot Community, I have connected several inboxes with a pipeline in Tickets within my HubSpot account. Unfortunately, I am experiencing an issue with the selection of the sender address in the CRM/Tickets. When I reply to a ticket via emai read more
0 upvote
1 Reply
Community Manager
July 08, 2024 08:45
Hi @GYilmaz , Thanks for reaching out to the Community! Could you please provide some examples with screenshots to better understand the ...read more
Solved
RMcGill on July 03, 2024
How do I connect a shared mailbox to Hubspot please sales@ Kind regards Ros McGill
1 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 03, 2024 05:48
Hi @RMcGill , To connect a shared inbox, you would follow these steps: https://knowledge.hubspot.com/inbox/connect-channels-to-the-conversati...read more
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