Does anyone know if there is a way to setup a sequence that is from a secondary email address? I operate in both .com.au and com.sg. I'd like to set up my email address com.sg in Hubspot and then add prospects to a sequence that will be sent fr read more
Hey @JGrek If you have connected more than one email address you can send sequences from different emails check this complete guide here: htt...read more
Hello, We've noticed that outgoing emails are being logged, but there seems to be an issue with incoming emails (replies) not getting logged, although email tracking still functions as expected. We've conducted tests using both the CRM and O read more
Hi there, I started to send some test emails back and forth between two of my mail accounts to get used to HubSpot. So I connected my one.com mail via IMAP+SMTP and sent some mails back and forth. At first all went fine, my send and received read more
I am testing Hubspot to send emails. I can send email to myself, but when send emails to outside emails, it says "message not delivered". I can not find any further information on why. How can I resolve this issue? Could it because that I am read more
Hi, I am asking for support, I have prepared a workflow for sending marketing emails. The first email is sent after a 1-minute delay, the second after 3 minutes and the third after 5 minutes. The logs show that the entire workflow is going throu read more
Hey @PJas there could be a number of reasons behind this. Have you checked any of the contact records who have not received the emails? There shoul...read more
We use outlook and chrome and hubspot is the only extension. Some emails track but dont log and some don't do either. There doesn't seem to be any reasoning behind it. Does anyone have a fix?
Hi @PWatts0 ,
HubSpot has troubleshooting steps for this case:
https://knowledge.hubspot.com/email-tracking/troubleshoot-the-hubspot-sales-...read more
How do I turn off this kind of reply in the emails? 'Hi there, Your request has been received and is being reviewed by our support team. We'll get back to you as soon as we can.'
Thank you fo your reply. All emails received are displayed without images via my Hubspot mobile app, but images are displayed when I open the same e...read more
Hello, I had a requirement I thought would be relatively straight forward, but there does not seem to be a good way to do it. When a Quote is created in HubSpot, I would like to email that Quote internally. This would go to a Production team read more
I'm having trouble figuring out how to have emails sent from HubSpot to default to 11pt Calibri font in black. Currently the default is 11pt Arial font in a light-grey color. I'm not seeing any options for editing font or size in HubSpot either. Has read more
Is it correct that if users have their work email linked to HubSpot and they email a contact who is from a company that is not in our HubSpot database that HubSpot will automatically create the company and the contact? If the above is correct and t read more
Hi @JBland0 ,
If the email that your user is sending is logged , yes. This happens automatically for emails sent through the CRM. Alternative...read more