For logged emails, the associations (contacts, companies, deals, ...) should be selected at the top. Emails can often be long and you have to scroll down the entire email to view or enter the associations. The logged email also lacks the comment read more
Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS
Hi @MAllende6 ,
The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverag...read more
Hi All, As I've gone through my call list, I've noticed that several contacts have emails that were not delivered for reasons other than bouncing. I would like to know if there is a way to easily find these emails so I can address whatever read more
We need the ability to enroll a bounced email contact into a sequence. Some of our sequences are "call only" or "call & LinkedIn only" sequences that do not require valid emails and we still need our outbound team to work these.
Hi friends, We have a goal for our sales people to proactively reach out to our customers monthly. And we'd like to track the number of proactive outreaches or the percentage of customers contacted each month. Number of sales touches won't work read more
Hubspot is disconnected from my email, Zoho. My email provider, Zoho, said it's a Hubspot problem. How do I reconnect my Zoho business email to Hubspot? Thank you, Vicky
Hi @VCastillo2 and welcome, we are so glad to have you here! Thanks for asking HubSpot Community! Are you getting an error message? If yes, whi...read more
Hello, I sent a bulk email to 44 of my contacts two days ago. Now I am trying to see/understand who received the email and who hasn't. Nothing is showing up under last contacted or last activity - does anybody have any ideas? 😁
Hi @ESteele0 ,
Are you referring to a marketing email or a sales email when you say 'bulk'? Marketing emails are not reflected under 'Last con...read more
HI @MLagana
yes, some of our clients use sequences to follow up after a proposal was sent.
This is better than a workflow, because once the cl...read more
Happy New Year to all! A small problem. When I personalize a snippet for use in 1 to 1 email, in the resulting email, the font for the personalized "fields" appears slightly lighter in color (more gray than black). The personalized email doe read more
As a follow-up, I received similar advice from Hubspot support. They said "a good tip while using templates and snippets is to make sure you paste w...read more
Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far read more
Hi @ReKarlsson ,
This is a known issue, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Filtering-by-contacts-that-global-bounced/id...read more
Hi team, I am trying to remove a specific email whenever I click the "Reply" button on the email so that it will only reply to the associated contact. This specific email came from a form. Is there a way to do this?
Hey @Emmanuele1 ! Thanks so much for that context. In this case, since the original sender is still part of that email thread, they will always be...read more