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Solved
ace-youri on October 10, 2024
Hi, My company changed from gmail hosted emails to Outlook and after re-adding the Outlook Team Email in my inboxes I can't edit the Agent Name 'send from' field anymore. I saw a 2+ years old community post on the same topic, surely you ha read more
0 upvote
2 Replies
Accepted solution
Member
October 11, 2024 03:22
Hey Tom I appreciate your quick response. If that is the case, then I understand there is nothing HubSpot can do to offer this feature on O365 connec...read more
Solved
GRichards4 on October 09, 2024
Hi all, I'm a one-man band, so "Starter" at $15/month is where I'm at. Thus, I don't and won't have access to Sequences or fully featured automation. Marketing email is available, but I have an old 250-name list for which permissions don't exis read more
1 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 00:09
Hi @GRichards4 m Your best option, if you want to do this natively within HubSpot, would be the marketing email tool. It is intended exactly f...read more
Solved
MCochrane on October 09, 2024
Email sent from Outlook (with extension added) to multiple recipients. The recipients are on Hubspot and linked to both the Company and the Deal. The BCC is completed with the Hubspot link however, the email does not show anywhere on Hubspot?
1 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
October 10, 2024 07:15
Hi @MCochrane there are a number of things that might cause the email not to appear on the contact record. The first thing to check is when look...read more
cwsheppard35 on October 08, 2024
In HubSpot, we are having an issue where certain emails are being logged onto deals that are undesired. Let me explain. On each deal, we have contacts associated. Some of the contacts are the customers and have association labels such as "Main C read more
0 upvote
3 Replies
Community Manager
October 10, 2024 17:11
Hey @cwsheppard35 per this Knowledge Base article If a call, one-to-one email, meeting, note, task, postal mail, LinkedIn, SMS, or WhatsApp mess...read more
Solved
Ludmila on October 08, 2024
Hi, A colleague created an email sequence, and she left the company. How do I transfer the ownership of her sequence to another user and also the email sender? thanks
1 upvote
2 Replies
Accepted solution
Key Advisor | Partner
October 08, 2024 07:31
Hey @Ludmila As I can see there is no direct way to change the ownership of the sequence in HubSpot an idea has already been submitted for the...read more
Solved
pinchvalve on October 04, 2024
This seems like such a simple thing, but I cannot find any way to do it. I have an extended sales team, there is no need to add them all as users, I just want to be able to send them an email to alert them that a form has been submitted, along with read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 04, 2024 16:29
Hi @pinchvalve , This is simply a choice HubSpot made a while ago, only allowing notifications to invited users. The only way around that is M...read more
RDzwonkowski on October 04, 2024
we would like to be able ot make a report that shows us which email templates are more or less likely to get opens and clicks based on iteraction. notably, these are sales emails and not marketing emails and are sent by a human.
0 upvote
1 Reply
Community Manager
October 04, 2024 18:44
Hi @RDzwonkowski ! Welcome to the Community-- happy to have you here 😊 Currently, there would not be any way to outright evaluate the po...read more
Solved
NJones561 on October 01, 2024
Can AOL email addresses be integrated on HubSpot?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 02, 2024 00:05
HI @NJones561 , I haven't tested it myself but you should be able to connect an AOL email address by following these steps: https://knowledge...read more
Solved
SPhillips75 on October 01, 2024
Is there a way to see which individual pages on my website a prospect has viewed after they click the link to view the site in my sales email? For example, after they click on my website link, can I see if they navigated from the home page to vi read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
October 01, 2024 12:16
Hi @SPhillips75 , This article gives you more information on tracking visitors across the site in HubSpot. Based on your account settings ...read more
Solved
CMott on October 01, 2024
Hi. I have a few connected Outlook email accounts in HubSpot using different names and whilst I'm able to select the email address to use, the 'From' name is still my HubSpot Account Name. Is there a way to change this? I.e. The connected email add read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
October 01, 2024 08:39
Hey @CMott connected emails sends emails directly from your inbox, so you need to have access to that specific inbox (outlook account) in order to ...read more
Solved
RWomersley on September 29, 2024
Hi. I'm strugling to sync up my shopify customer list that are email subscribed to a newsletter list on hubspot. Any advice?
0 upvote
4 Replies
Accepted solution
Member
September 30, 2024 06:59
Yes, "Email Subscription" is indeed the correct field in Shopify to determine if a customer has opted in for your marketing emails. If you’re see...read more
Solved
BrittanyAVP on September 27, 2024
Hello! I am quite new to HubSpot, but fairly familiar with CRMs. The company I work with currently utilizes Flex Rental Solutions for inventory management as well as sending quotes to clients. I noticed that there is a way to include quotes read more
0 upvote
2 Replies
Accepted solution
Key Advisor
September 27, 2024 18:16
Any integerations with Hubspot would be found in the marketplace ( https://ecosystem.hubspot.com/marketplace/apps ) . It doesn't appear that there...read more
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