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Helli on January 18, 2025
For logged emails, the associations (contacts, companies, deals, ...) should be selected at the top. Emails can often be long and you have to scroll down the entire email to view or enter the associations. The logged email also lacks the comment read more
0 upvote
2 Replies
Contributor
January 18, 2025 05:16
Thanks. Is it possible to move it there or do I need to enter it again.
Solved
MAllende6 on January 17, 2025
Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 17, 2025 15:44
Hi @MAllende6 , The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverag...read more
BJeffcoat on January 17, 2025
Hi All, As I've gone through my call list, I've noticed that several contacts have emails that were not delivered for reasons other than bouncing. I would like to know if there is a way to easily find these emails so I can address whatever read more
Key Advisor
January 17, 2025 11:00
Hi @BJeffcoat Are we talking about marketing emails, or sales emails? What reasons are you seeing in the activity timeline? Can you incl...read more
tlynncook on January 17, 2025
We need the ability to enroll a bounced email contact into a sequence. Some of our sequences are "call only" or "call & LinkedIn only" sequences that do not require valid emails and we still need our outbound team to work these.
0 upvote
2 Replies
Contributor
January 17, 2025 09:35
I keep going to add an idea and it's logged as a regular post... smh.
jessicavs on January 14, 2025
Hi friends, We have a goal for our sales people to proactively reach out to our customers monthly. And we'd like to track the number of proactive outreaches or the percentage of customers contacted each month. Number of sales touches won't work read more
0 upvote
1 Reply
Top Contributor | Elite Partner
January 14, 2025 13:18
Hi @jessicavs have you thought of using Sales Sequences for the outreach? You could then report on these.
VCastillo2 on January 13, 2025
Hubspot is disconnected from my email, Zoho. My email provider, Zoho, said it's a Hubspot problem. How do I reconnect my Zoho business email to Hubspot? Thank you, Vicky
0 upvote
1 Reply
Community Manager
January 14, 2025 03:09
Hi @VCastillo2 and welcome, we are so glad to have you here! Thanks for asking HubSpot Community! Are you getting an error message? If yes, whi...read more
Solved
Isobel on January 08, 2025
My company moved from Outlook to Gmail. If my email address has't changed , then what do I need to change for my email and calendar meeting settings?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 08, 2025 12:52
Hi @Isobel , You probably need to reconnect your email and calendar: https://knowledge.hubspot.com/connected-email/connect-your-inbox-t...read more
Solved
ESteele0 on January 08, 2025
Hello, I sent a bulk email to 44 of my contacts two days ago. Now I am trying to see/understand who received the email and who hasn't. Nothing is showing up under last contacted or last activity - does anybody have any ideas? 😁
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 08, 2025 05:40
Hi @ESteele0 , Are you referring to a marketing email or a sales email when you say 'bulk'? Marketing emails are not reflected under 'Last con...read more
MLagana on January 07, 2025
Is there a way to have HS automatically send an email 5 days after a proposal was delivered, if the job was not moved to sold?
1 upvote
2 Replies
Thought Leader | Platinum Partner
January 08, 2025 03:10
HI @MLagana yes, some of our clients use sequences to follow up after a proposal was sent. This is better than a workflow, because once the cl...read more
Solved
GRichards4 on January 03, 2025
Happy New Year to all! A small problem. When I personalize a snippet for use in 1 to 1 email, in the resulting email, the font for the personalized "fields" appears slightly lighter in color (more gray than black). The personalized email doe read more
0 upvote
3 Replies
Accepted solution
Contributor
January 08, 2025 13:02
As a follow-up, I received similar advice from Hubspot support. They said "a good tip while using templates and snippets is to make sure you paste w...read more
Solved
ReKarlsson on January 03, 2025
Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 03, 2025 07:37
Hi @ReKarlsson , This is a known issue, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Filtering-by-contacts-that-global-bounced/id...read more
Emmanuele1 on January 02, 2025
Hi team, I am trying to remove a specific email whenever I click the "Reply" button on the email so that it will only reply to the associated contact. This specific email came from a form. Is there a way to do this?
0 upvote
3 Replies
Community Manager
January 06, 2025 17:08
Hey @Emmanuele1 ! Thanks so much for that context. In this case, since the original sender is still part of that email thread, they will always be...read more
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