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dawonhawkins on November 27, 2022
How do I see contacts with bounced emails not connected to marketing campaign? Currently, I create a filter using the " Email hard bounce reason " and select both " is any of " and select all reasons , and then I select " is known ". Then I del read more
0 upvote
1 Reply
Hall of Famer | Partner
November 27, 2022 21:02
Hi @dawonhawkins , With the exception of global bounces , HubSpot does not know whether a contact will bounce or not. HubSpot is not an email...read more
basdenhoed on November 23, 2022
Hello, Our website allows visitors to register via an HS form. With each registration, 3 objects are created and associated to each other: Contact Company Deal Contacts receive an automatic email confirmation after submitting a form (mark read more
0 upvote
4 Replies
Key Advisor | Diamond Partner
November 28, 2022 15:56
@danmoyle @karstenkoehler @Jnix284 I agree with all of the brilliant minds above, this is currently a platform limitation^ @basdenhoed...read more
JBosco1 on November 22, 2022
Has anyone had a problem with emails coming in overnight not being uploaded into hubspot? If I receive an email overnight, it will not automatically pull into my hubspot account when I open outlook in the morning. The only work around I have found i read more
0 upvote
1 Reply
Community Manager
November 23, 2022 00:28
Hi @JBosco1 Thank you for reaching out! This does look strange - I would recommend connecting with HubSpot Technical Support , as Support ...read more
CWhite54 on November 22, 2022
Hi need some help pls. A customer email we have regularly used is suddenly showing Bounce back yet when we we mail outside of Hubspot and bcc Hubspot code it appears OK. No problem with client server so must be an issue with Hubspot we believe? read more
0 upvote
1 Reply
Recognized Expert | Elite Partner
November 22, 2022 05:33
@CWhite54 the answer will depend on the bounce reason. I'd suggest starting with this resource: Email bounce types then Send emails to contacts ...read more
Solved
ozzge on November 22, 2022
Hello Community, If I create a contact via Microsoft Teams integration, the lifecycle stage of it starts with a "lead". Is it possible to define a lifecycle stage with this integration?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 22, 2022 02:57
Hi @ozzge , This type of automation is possible but requires a Professional subscription with workflows ( Menu > Automation > Workfl...read more
Solved
ACantarero0 on November 21, 2022
Hello all! Just found a bit of a problem when trying to send an email from outlook with some attachments. The thing is that the email gets recorded in Hubspot without any problem but not the attachements, so I have to upload the attachments manu read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 21, 2022 09:55
Hi @ACantarero0 , This sounds like someone may have turned off attachment logging, could you double check? https://knowledge.hubspot.com/conn...read more
s-stringa on November 18, 2022
Hi everyone, we are using free hubspot tools. We have a big issue: in the last two or three weeks many one to one emails, sent within hubspot with a personal email (not the shared), are not received. This is not a problem with the recipient becau read more
0 upvote
3 Replies
Contributor
November 23, 2022 07:38
Hi @franksteiner79 , I checked for some days and the issue is still present also if all contacts have the appropriate subscription to receibe one ...read more
Solved
ABenson2 on November 16, 2022
I'm running into a unique problem where I need to set a personalized token for certain users within hubspot and then display that token on specified shared inbox email signatures. I figured that I can create a preset for all the users that need to h read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Diamond Partner
November 16, 2022 09:27
@ABenson2 I don't believe it is possible to use custom tokens and display them on an email signature. Alternatively, is the License Number needs...read more
LBKoch on November 15, 2022
Hi I have problems with XING email signature. The signature is removed when sending via Outlook, but only when Track email & Log to Hubspot are on. https://www.xink.io/ Any one with same issue? Regards, Lars
0 upvote
1 Reply
Community Manager
November 16, 2022 02:50
Hi @LBKoch , Thank you for reaching out to the Community! This is unexpected behaviour: have you already tried reinstalling the add-in? Bef...read more
ERabaglia on November 10, 2022
Hello, I set up everything a few months ago, Chrome extension, Gmail synchronization and everything are activated. Suddenly, some emails are not synchronized with my Hubspot account. I don't understand why some emails are logged correctly and some read more
0 upvote
2 Replies
Member
November 10, 2022 00:25
Hi, This is not my case I think, because I track every kind of email like "new contact" or even "existing contact". For example, yesterday I sent an ...read more
JHebert on November 03, 2022
Hello Community, Does anyone know how to change the behavior of email replies in Hubspot? When I reply to an email from the activities pane in a contact record, a new window is spawned where I can reply (see attachment). Unfortunately, this new win read more
0 upvote
2 Replies
Participant
November 04, 2022 01:45
Hello c hrisworqflow, Thank you for replying. Unfortunately, I didn't provide enough information. Yes, you are correct; when replying to a message,...read more
Solved
LWakim on November 01, 2022
Hi. I created a sequence and enrolled contacts. My contacts are "Paused" and I can't figure out how to move them to "scheduled." Can anyone help? Please. Linda
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 01, 2022 22:40
Hi @LWakim , There are a few things I could see pausing a sequence: By default, a sequence will pause until the task is complete: https...read more
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