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Solved
MStephen1 on February 13, 2025
I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 13, 2025 11:16
Hi @MStephen1 , There is a dedicated thread for this topic here: https://community.hubspot.com/t5/Sales-Hub-Tools/PLEASE-READ-Deleting-Sequen...read more
Serviqo on February 13, 2025
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
0 upvote
6 Replies
Member
February 13, 2025 05:03
Sure, I will upload the image there. Thanks
veemahesh on February 11, 2025
Hi, I am looking to analyze activities by leads across multiple clients for various durations. Particularly looking at direct outreach mails logged into the system using a chrome extension, and not marketing emails. Here is a quick scenario - I read more
0 upvote
3 Replies
Participant
February 12, 2025 23:52
Thank you! This unfortunately requires a professional/enterprise subscription, and we have a starter kit.
Solved
YFeld on February 10, 2025
I'm trying to go back and add custom tags to individual emails so that I can then analyze email performance filtered by the tag. For example, I'd like to go back and add a "case-study-ref" as a tag to emails referenced a case study. And then I want read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 11, 2025 06:40
Hi @YFeld , No, such a feature does currently not exist – neither for marketing nor for sales emails. For marketing emails, other users typica...read more
HBarden on February 07, 2025
Hi, I've used HubSpot's email signature generate and tweaked the code slightly so that the position of the social icons are where I need them to be. I've sent the code out to our team and they've sent me a test email... I can't understand why th read more
0 upvote
2 Replies
Contributor
February 10, 2025 12:50
Hi, This signature is correct for me. You have to test with several mailers and see if the sending email has another html/css code which interfer...read more
Solved
BeamMagic on February 07, 2025
I am emailing customers via a sequence. However, I have issues with email addresses in HubSpot being incorrect by a character or two. I can typically address this once noticed, but want to re-enter the customer into the sequence that bounced wit read more
Accepted solution
Hall of Famer | Partner
February 07, 2025 06:13
Hi @BeamMagic , HubSpot should unenrolled contacts automatically from the sequence when they bounce: https://knowledge.hubspot.com/sequences/...read more
HedonismAus on February 06, 2025
we are stuck on an old signature, does not seem to rcongnise any new attempts to update it, any suggestions much appreciated thx
0 upvote
2 Replies
Participant | Gold Partner
February 07, 2025 01:27
Hi @HedonismAus , To change your personal email signature, follow these steps: Click the Settings icon in the top navigation bar. Navig...read more
Solved
neilredding on February 06, 2025
Hi all — I'm still new to HubSpot and want to understand how to set up my email client to log all email to/from a HubSpot Contact. I'm aware of bcc:ing HS using the bcc email for email logging — is there any other way to do this using my e read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 07, 2025 00:21
Hi @neilredding , If you can get your email client to auto-bcc all outgoing emails, that would work, correct. If not, you would have to do it ...read more
Solved
alexagatiss on February 06, 2025
How come when I put my signature as HTML and put it in HubSpot, it says that my headshot image is too large to load? I have tried reducing the file size of the image and that didn't work either. The photo does not display and I reduced the file size read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 07, 2025 00:25
Hi @alexagatiss , Could you share a screenshot of that error message, the HTML of your signature including the link to your image? This ...read more
Solved
JMueller2 on February 06, 2025
Hi - I have inherited a few contacts in Hubspot where the email address is incorrect. How can I go to the Contact record and update it? Thanks.
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 06, 2025 23:54
Hi @JMueller2 , First, you would open the contact record, then simply click into the Email field in the left sidebar to update it: ...read more
Solved
Markops_HubSpot on February 06, 2025
I'm trying to figure out why meeting reminders are randomly being translated to Spanish from English? Subject: " Transactional email Un recordatorio de nuestra próxima reunión." These have been sent to both Spanish and non-Spanish speaking contact read more
0 upvote
1 Reply
Accepted solution
Participant
February 06, 2025 16:24
Please disregard - it was one of the original property settings that was never corrected!
JonahWilson on February 06, 2025
Our team uses HubSpot Sales Sequencing for cold outreach and I make sure to keep them within the limits of less than 1,000 emails per day. Usually around 500-700 per day. We usually limit enrollments to 50-200 per day as well. This week our tea read more
Community Manager
February 06, 2025 16:44
Hey @JonahWilson , thank you for posting in our Community! Google has recently updated its email-sending limits. If you're using HubSpot Seq...read more
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