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Solved
ISmolin on November 28, 2024
Good day, everyone! I see that HubSpot has capabilities to see how many times an email was opened, by whom (Contact, email), and at what time if we send it using HubSpot, but not an email Client we use—Gmail/ Outlook, right? I can see it in a fe read more
0 upvote
2 Replies
Accepted solution
Key Advisor | Diamond Partner
November 28, 2024 08:21
Hi @ISmolin , Great questions! Here’s how it works: - You can send emails either directly from HubSpot or through your synced email ...read more
Solved
MBagert on November 28, 2024
Hello, If I looks under contacts, in my newsletter subscribers list it comes up with those who have subscribed to my news letter. But when I got to create an email and I select who I am sending to, my newsletter subscribers list if showing ( read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
November 28, 2024 07:43
Hi @MBagert , Can you please share a screenshot of this? @MBagert wrote: But when I got to create an email and I select who I am se...read more
Solved
TPPREC on November 26, 2024
Hi I've tried to look at the other threads but there don't seem to be any definite solutions. Three of us are using Hubspot in our small company. For two of us, the emails are being logged when sent through Outlook. The other colleague's read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 26, 2024 11:05
Hi @TPPREC , There are a few more requirements that must be met, you can find them here: https://knowledge.hubspot.com/connected-email/log-em...read more
Solved
MTrevino6 on November 22, 2024
Hi HubSpot Community, I'm having an issue with dynamically inserting a custom field into a URL within an email template. Here's the situation: I have a URL structure like this: https://website.com/{{contact.franchise_urls}}/purpose-driven-care/ read more
0 upvote
1 Reply
Accepted solution
Key Advisor
November 23, 2024 03:37
Hi @MTrevino6 Thanks for all the details and context. My best guess is that drop-down property might be the issue. Have you tried usin...read more
JMarketing4 on November 22, 2024
Hello, I could use some help with custom event triggers for unenrollment within a workflow. I know you can create enrollment triggers based on custom events, but is this possible for unenrolling contacts within a workflow? Any help is appreciate read more
1 upvote
1 Reply
Community Manager
November 25, 2024 03:12
Hi @JMarketing4 and welcome, we are so glad to have you here! Thanks for asking the Community! I'd like to share these articles that might be o...read more
Solved
SZampogna on November 21, 2024
We just added our engineers to HubSpot and have asked them to start tracking correspondence with customers. He has a contact he always engages with, but since he added HubSpot to his email, when he logs and tracks the email, she is not receiving the read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 21, 2024 15:28
Hi @SZampogna , Tracked emails contain a tracking pixel: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-an...read more
Solved
AM84 on November 21, 2024
Hello, I need to unbounce a contact. When I visit the contact it does say "Contact has bounced" but nothing else, no option to remove it.
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
November 21, 2024 07:45
Hi @AM84 , Unbouncing a contact is not possible in the free tools, it's a Marketing or Content Hub Professional or Enterprise feature. See the...read more
Solved
DandGrid on November 21, 2024
I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. read more
1 upvote
2 Replies
Accepted solution
Key Advisor | Partner
November 21, 2024 04:03
Hey @DandGrid To track email views and document link clicks using the HubSpot extension in Gmail ensure that your HubSpot account's privacy s...read more
Solved
SadaomiNishi_24 on November 20, 2024
Is there any way to get a popup or switch to manual sending before the sequence is executed and the email is automatically sent? My colleague is afraid of misdirects. Thank you!
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 20, 2024 15:09
Hi @SadaomiNishi_24 , Do you mean that, after the sequence is scheduled for a contact, a message reconfirms the sending shortly before it is d...read more
Solved
SRobb8 on November 18, 2024
Hey all! I'm hoping for some help on a topic that feels a little bit hard to solve. Basically we send sales sequence emails generally grouped by a topic / category. E.g. Sequences might include specific content or a topic and be sent to a su read more
0 upvote
4 Replies
Accepted solution
Member
November 19, 2024 01:18
Hi @SRobb8 , In addition to what @karstenkoehler has suggested. Here's what I suggest to my customers. You can create folders for each ca...read more
Solved
KariAlder on November 18, 2024
Hello! My Inside Sales team receives a large daily volume of email, which become Tickets. However, those sending the emails often include others as an 'FYI,' which results in hundreds of new Contacts being created in the database. Is there a way read more
1 upvote
2 Replies
Accepted solution
Guide | Elite Partner
November 18, 2024 16:30
Hi @KariAlder , I do not believe there is an OOTB fix, the only thing I would test would be the Never Log in HubSpot - If you never log the ...read more
JGrand1 on November 15, 2024
Per some of the data, putting a P.S. on your emails increases readability and action. I'd love to be able to do that within the templates for Sales emails that I add to sequences, having these in their proper placement...after the signature. Rig read more
0 upvote
1 Reply
Community Manager
November 18, 2024 02:38
Hi @JGrand1 , I hope that you are well! Thank you for reaching out to the Community! I can see how adding the P.S. after the signature in sales ...read more
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