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jessicavs on January 14, 2025
Hi friends, We have a goal for our sales people to proactively reach out to our customers monthly. And we'd like to track the number of proactive outreaches or the percentage of customers contacted each month. Number of sales touches won't work read more
0 upvote
1 Reply
Top Contributor | Elite Partner
January 14, 2025 13:18
Hi @jessicavs have you thought of using Sales Sequences for the outreach? You could then report on these.
VCastillo2 on January 13, 2025
Hubspot is disconnected from my email, Zoho. My email provider, Zoho, said it's a Hubspot problem. How do I reconnect my Zoho business email to Hubspot? Thank you, Vicky
0 upvote
1 Reply
Community Manager
January 14, 2025 03:09
Hi @VCastillo2 and welcome, we are so glad to have you here! Thanks for asking HubSpot Community! Are you getting an error message? If yes, whi...read more
Solved
Isobel on January 08, 2025
My company moved from Outlook to Gmail. If my email address has't changed , then what do I need to change for my email and calendar meeting settings?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 08, 2025 12:52
Hi @Isobel , You probably need to reconnect your email and calendar: https://knowledge.hubspot.com/connected-email/connect-your-inbox-t...read more
Solved
ESteele0 on January 08, 2025
Hello, I sent a bulk email to 44 of my contacts two days ago. Now I am trying to see/understand who received the email and who hasn't. Nothing is showing up under last contacted or last activity - does anybody have any ideas? 😁
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 08, 2025 05:40
Hi @ESteele0 , Are you referring to a marketing email or a sales email when you say 'bulk'? Marketing emails are not reflected under 'Last con...read more
MLagana on January 07, 2025
Is there a way to have HS automatically send an email 5 days after a proposal was delivered, if the job was not moved to sold?
1 upvote
2 Replies
Thought Leader | Platinum Partner
January 08, 2025 03:10
HI @MLagana yes, some of our clients use sequences to follow up after a proposal was sent. This is better than a workflow, because once the cl...read more
Solved
GRichards4 on January 03, 2025
Happy New Year to all! A small problem. When I personalize a snippet for use in 1 to 1 email, in the resulting email, the font for the personalized "fields" appears slightly lighter in color (more gray than black). The personalized email doe read more
0 upvote
3 Replies
Accepted solution
Contributor
January 08, 2025 13:02
As a follow-up, I received similar advice from Hubspot support. They said "a good tip while using templates and snippets is to make sure you paste w...read more
Solved
ReKarlsson on January 03, 2025
Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 03, 2025 07:37
Hi @ReKarlsson , This is a known issue, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Filtering-by-contacts-that-global-bounced/id...read more
Emmanuele1 on January 02, 2025
Hi team, I am trying to remove a specific email whenever I click the "Reply" button on the email so that it will only reply to the associated contact. This specific email came from a form. Is there a way to do this?
0 upvote
3 Replies
Community Manager
January 06, 2025 17:08
Hey @Emmanuele1 ! Thanks so much for that context. In this case, since the original sender is still part of that email thread, they will always be...read more
mxmike21 on January 02, 2025
Hi all! I'm relatively new to Hubspot and I'm trying to get a better handle on managing my email. I often hit my 1000 email limit before I even start my workday due to scheduled sequence emails being sent. Couple questions: A) Is there read more
0 upvote
1 Reply
Community Manager
January 02, 2025 18:17
Hey @mxmike21 ! If you haven't already, I recommend familiarizing yourself with the details outlined in the sending limits for connected email K...read more
JNolasco0 on January 02, 2025
hi. I have this issue wherein the contact came in a ticket and the contents was in the description, is there a way for me to have them appear on the email section so that I can reply?
0 upvote
1 Reply
Community Manager
January 02, 2025 18:07
Hi @JNolasco0 ! Welcome to the Community-- happy to have you here 😊 How are these tickets being created? It looks like whatever automatio...read more
Solved
-Ayush_Kumar on January 02, 2025
How should we track number of follow ups done on a MQL that is No show No call setup Goal : We want to follow up atleast 8 times on an MQL till we mark it as closed lost ( Basically there has to be 8 touch points totally trying to get them on read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Platinum Partner
January 02, 2025 07:17
Hi @-Ayush_Kumar , I'd approach this with a numerical property starting at 8 and a series of workflows to manage that number. Workflow 1: -...read more
FCAS2024 on December 23, 2024
Please help! I am new to HS and having an awful time trying to get set up and trying to get any support. I am testing my email and when I send myself a test email to my @gmail address or to my business email (outlook) from my personal HS contact read more
0 upvote
1 Reply
Community Manager
December 23, 2024 14:03
Hi @FCAS2024 ! Welcome to the Community-- happy to have you here 😊 I apologize for any frustration you have experienced while testing thi...read more
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