Hi there, I've created a couple sequences with automated emails that I want to send out (automatically), however my sales people are getting tasked to manually send out the email. I have the automated emails in a queue, is this the issue? If I r read more
I've been using the email tracking feature for months now without issue, and now all of a sudden, it has stopped working. I've recently switched to a newer computer, but I use Chrome, so all my settings should be saved the same. I've tried the f read more
Hello @RBell3 thank you for reaching out to our Community! Have you tested with the BCC forward option? ( More information here ) Are you sending t...read more
Hey, there Hubspot Community, My email signature's pictures load properly when sending emails out of HubSpot but when sending emails using sequences, these photos do not load properly and cause my signature to get messed up. Has anyone else exp read more
Hey there Pam, Outlook, Gmail, and Icloud are all displaying my signature incorrectly unfortunately. Is there possibly a way to change my sig...read more
I hit my daily email limit and then noticed in the notifications of task that it didnt go out because of my email limit. What is the best way to handle this to resend the email to those who it got kicked back? Not to buy more, looking to manage wha read more
Hi @TLombardozzi ,
Have you specified a preview text in the Settings tab of your email editor? If not, HubSpot will look at the first text it ...read more
This is an issue regarding gmail. I just discovered that despite deleting, an old autosignature (created in Hubspot) is still showing up on my outbound emails. I have deleted my current autosignature, refreshed my cookies and cache, checked for any read more
Hi @SWaring ,
How exactly are you sending this emails? From HubSpot, using an email client like Gmail/Outlook, using an email client with the ...read more
I am new to Hubspot and i have problems setting up personal emails. I can receive and send contact emails but i dont get ANY notifications at all. I am not using Team Emails / Conversations. Every employee has a personal email and customers assigne read more
@ChrisEgger - There is a report (Reports > Reports > Create report) called 'Sales email tracked to my inbox' which can be added to a dashboar...read more
Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more
Hello @SJanssen0 , thank you for reaching out!
I want to share some resources with more information about it, are you currently using the inte...read more
Hi there! I have connected my IMAP email account to HubSpot and would like to log emails automatically. However, for Mac users, the only option seems to be to use manual BCC logging? Is this correct? The HubSpot add-in for Outlook is only availa read more
Hello @Aseman If you're using a Mac and the HubSpot add-in for Outlook is not available for your setup, you're correct that manual logging via BC...read more
Hi guys, is there a way to automatically add utms to the lilnks in sequence emails? Similar to marketing emails where utms are added if not existing. This would be very helpful as the Sales team often forgets to do it manually.
Hi @PKirova ,
Thank you for reaching out to the Community!
I believe it's not possible to automatically apply UTMs to links in sequence ema...read more
I have drafted emails offline on a google sheet along with the contact details. There is a sequence of 5 emails for each person. Each email is personalised to that invididual. Am I able to upload each email as a personalisation token, which I read more
@NGu - You can use the templates tool in HubSpot to acheive this: Create and send sales templates Hannah Fisher | HubSpot Platform Consultant @...read more
Hello, we want to start people on a new sequence that we have created, but most of them are already on one. In testing, I just realised that we cannot put people onto more than 1 sequence. Is there a way this can be done and if not, is there read more