Sales Email

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EPorter8 on June 08, 2023
Hi there, I've created a couple sequences with automated emails that I want to send out (automatically), however my sales people are getting tasked to manually send out the email. I have the automated emails in a queue, is this the issue? If I r read more
0 upvote
1 Reply
Hall of Famer | Partner
June 08, 2023 12:58
Hi @EPorter8 , This depends on how you set up the sequence. There is a checkbox whether the sequence should pause for tasks or not: more
RBell3 on June 07, 2023
I've been using the email tracking feature for months now without issue, and now all of a sudden, it has stopped working. I've recently switched to a newer computer, but I use Chrome, so all my settings should be saved the same. I've tried the f read more
0 upvote
1 Reply
Community Manager
June 08, 2023 16:30
Hello @RBell3 thank you for reaching out to our Community! Have you tested with the BCC forward option? ( More information here ) Are you sending more
SSheppard on June 07, 2023
Hey, there Hubspot Community, My email signature's pictures load properly when sending emails out of HubSpot but when sending emails using sequences, these photos do not load properly and cause my signature to get messed up. Has anyone else exp read more
0 upvote
2 Replies
June 08, 2023 16:35
Hey there Pam, Outlook, Gmail, and Icloud are all displaying my signature incorrectly unfortunately. Is there possibly a way to change my more
JHackler on June 05, 2023
I hit my daily email limit and then noticed in the notifications of task that it didnt go out because of my email limit. What is the best way to handle this to resend the email to those who it got kicked back? Not to buy more, looking to manage wha read more
0 upvote
1 Reply
Hall of Famer | Partner
June 05, 2023 14:16
Hi @JHackler , Which type of sales email are you referring to, regular one-to-one or sequence? Generally, if you filter by the Last more
TLombardozzi on June 02, 2023
Whenever I send an email, the preview text has the weird text that says "Group" followed by two separate numbers... Anyone know how to remove?
0 upvote
1 Reply
Hall of Famer | Partner
June 02, 2023 14:42
Hi @TLombardozzi , Have you specified a preview text in the Settings tab of your email editor? If not, HubSpot will look at the first text it more
SWaring on June 01, 2023
This is an issue regarding gmail. I just discovered that despite deleting, an old autosignature (created in Hubspot) is still showing up on my outbound emails. I have deleted my current autosignature, refreshed my cookies and cache, checked for any read more
0 upvote
1 Reply
Hall of Famer | Partner
June 02, 2023 00:22
Hi @SWaring , How exactly are you sending this emails? From HubSpot, using an email client like Gmail/Outlook, using an email client with the more
ChrisEgger on June 01, 2023
I am new to Hubspot and i have problems setting up personal emails. I can receive and send contact emails but i dont get ANY notifications at all. I am not using Team Emails / Conversations. Every employee has a personal email and customers assigne read more
0 upvote
3 Replies
Top Contributor | Elite Partner
June 01, 2023 11:30
@ChrisEgger - There is a report (Reports > Reports > Create report) called 'Sales email tracked to my inbox' which can be added to a more
SJanssen0 on June 01, 2023
Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more
Community Manager
June 01, 2023 16:43
Hello @SJanssen0 , thank you for reaching out! I want to share some resources with more information about it, are you currently using the more
Aseman on June 01, 2023
Hi there! I have connected my IMAP email account to HubSpot and would like to log emails automatically. However, for Mac users, the only option seems to be to use manual BCC logging? Is this correct? The HubSpot add-in for Outlook is only availa read more
0 upvote
1 Reply
Accepted Solution
Thought Leader | Elite Partner
June 01, 2023 05:52
Hello @Aseman If you're using a Mac and the HubSpot add-in for Outlook is not available for your setup, you're correct that manual logging via more
PKirova on May 31, 2023
Hi guys, is there a way to automatically add utms to the lilnks in sequence emails? Similar to marketing emails where utms are added if not existing. This would be very helpful as the Sales team often forgets to do it manually.
0 upvote
3 Replies
Accepted Solution
Community Manager
June 01, 2023 07:55
Hi @PKirova , Thank you for reaching out to the Community! I believe it's not possible to automatically apply UTMs to links in sequence more
NGu on May 26, 2023
I have drafted emails offline on a google sheet along with the contact details. There is a sequence of 5 emails for each person. Each email is personalised to that invididual. Am I able to upload each email as a personalisation token, which I read more
0 upvote
1 Reply
Top Contributor | Elite Partner
May 26, 2023 09:21
@NGu - You can use the templates tool in HubSpot to acheive this: Create and send sales templates Hannah Fisher | HubSpot Platform Consultant more
NWoodward on May 25, 2023
Hello, we want to start people on a new sequence that we have created, but most of them are already on one. In testing, I just realised that we cannot put people onto more than 1 sequence. Is there a way this can be done and if not, is there read more
0 upvote
4 Replies
May 25, 2023 05:08
This is really helpful, thank you - I will take a look at this as an option.
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