Hi. I have a ticketing workflow that send an email. The mail sends fine and everything works as expected, but when I look in the "Emails" section or in a ticket thread, there's no email there. It does show up under the contact, just not the ticket. read more

Hi Everyone, Yesterday my Gmail account was disabled for sending out multiple sales emails from Hubspot in a sequence i created. I have a free Gmail account which says it allows up to 500 emails before being considered spam. I setup the sequenc read more

Hello, We have a sequence of emails with call task intervals (not pausing the sequence). We want our sales team to receive a call task for anyone who clicks on a link in the emails, but not pause the sequence. Many thanks Steven

Hi, so a sales man created a deal and assigned it to me to send an offer to the client. I sent the e mail to the client via hubspot. The sales man couldnt see that, when he entered his hubspot. Both we could see all the notes,comments, attachements read more

Hello everyone, I just tried creating a signature and I have a problem with the social network links. In the source code they are present. Before sending an email too..but when receiving it the logos and links do not appear (see screenshot) Thanks f read more

Good day, everyone! I see that HubSpot has capabilities to see how many times an email was opened, by whom (Contact, email), and at what time if we send it using HubSpot, but not an email Client we use—Gmail/ Outlook, right? I can see it in a fe read more

Hello, If I looks under contacts, in my newsletter subscribers list it comes up with those who have subscribed to my news letter. But when I got to create an email and I select who I am sending to, my newsletter subscribers list if showing ( read more

Hi I've tried to look at the other threads but there don't seem to be any definite solutions. Three of us are using Hubspot in our small company. For two of us, the emails are being logged when sent through Outlook. The other colleague's read more

Hi HubSpot Community, I'm having an issue with dynamically inserting a custom field into a URL within an email template. Here's the situation: I have a URL structure like this: https://website.com/{{contact.franchise_urls}}/purpose-driven-care/ read more

Hello, I could use some help with custom event triggers for unenrollment within a workflow. I know you can create enrollment triggers based on custom events, but is this possible for unenrolling contacts within a workflow? Any help is appreciate read more

We just added our engineers to HubSpot and have asked them to start tracking correspondence with customers. He has a contact he always engages with, but since he added HubSpot to his email, when he logs and tracks the email, she is not receiving the read more

Hello, I need to unbounce a contact. When I visit the contact it does say "Contact has bounced" but nothing else, no option to remove it.