Hi, so a sales man created a deal and assigned it to me to send an offer to the client. I sent the e mail to the client via hubspot. The sales man couldnt see that, when he entered his hubspot. Both we could see all the notes,comments, attachements Leer más
@VVasileiou3 No, there are only the options shown in the dropdown. If you have teams set up and both the affected and the sending user are on the s...Leer más
Hello everyone, I just tried creating a signature and I have a problem with the social network links. In the source code they are present. Before sending an email too..but when receiving it the logos and links do not appear (see screenshot) Thanks f Leer más
Hey @ABertrande the HubSpot signature tool just creates the HTML layout for a signature, unfortunately email clients really vary wildyly on how the...Leer más
Good day, everyone! I see that HubSpot has capabilities to see how many times an email was opened, by whom (Contact, email), and at what time if we send it using HubSpot, but not an email Client we use—Gmail/ Outlook, right? I can see it in a fe Leer más
Hello, If I looks under contacts, in my newsletter subscribers list it comes up with those who have subscribed to my news letter. But when I got to create an email and I select who I am sending to, my newsletter subscribers list if showing ( Leer más
Hi I've tried to look at the other threads but there don't seem to be any definite solutions. Three of us are using Hubspot in our small company. For two of us, the emails are being logged when sent through Outlook. The other colleague's Leer más
Hi @TPPREC ,
There are a few more requirements that must be met, you can find them here: https://knowledge.hubspot.com/connected-email/log-em...Leer más
Hi HubSpot Community, I'm having an issue with dynamically inserting a custom field into a URL within an email template. Here's the situation: I have a URL structure like this: https://website.com/{{contact.franchise_urls}}/purpose-driven-care/ Leer más
Hello, I could use some help with custom event triggers for unenrollment within a workflow. I know you can create enrollment triggers based on custom events, but is this possible for unenrolling contacts within a workflow? Any help is appreciate Leer más
Hi @JMarketing4 and welcome, we are so glad to have you here! Thanks for asking the Community! I'd like to share these articles that might be o...Leer más
We just added our engineers to HubSpot and have asked them to start tracking correspondence with customers. He has a contact he always engages with, but since he added HubSpot to his email, when he logs and tracks the email, she is not receiving the Leer más
Hi @SZampogna ,
Tracked emails contain a tracking pixel: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-an...Leer más
Hi @AM84 ,
Unbouncing a contact is not possible in the free tools, it's a Marketing or Content Hub Professional or Enterprise feature. See the...Leer más
I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. Leer más
Hey @DandGrid To track email views and document link clicks using the HubSpot extension in Gmail ensure that your HubSpot account's privacy s...Leer más
Is there any way to get a popup or switch to manual sending before the sequence is executed and the email is automatically sent? My colleague is afraid of misdirects. Thank you!
Hi @SadaomiNishi_24 ,
Do you mean that, after the sequence is scheduled for a contact, a message reconfirms the sending shortly before it is d...Leer más
Hey all! I'm hoping for some help on a topic that feels a little bit hard to solve. Basically we send sales sequence emails generally grouped by a topic / category. E.g. Sequences might include specific content or a topic and be sent to a su Leer más