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  • LJones27 on October 20, 2021
    0 upvotes
    1 Replies
    Hi, Some of my logged emails have 15-20 'associations' ticked for them - which can be quite annoying. It can be both 'Contacts' as well as 'Companies' that are wrongly ticked. I go into the email and untick all the unrellevant associations to f...
    Reply
    Community Manager
    October 22, 2021 06:56
    Hi @LJones27 , Thank you for reaching out to the Community! You can use the Outlook Desktop add-in with any email host, that shouldn't be t...
  • JChallen on October 17, 2021
    0 upvotes
    2 Replies
    Hello Sorry if this has been discussed before I have been reading up on BCC and CC in hubspot I am just trying to understand how this works I have a seperate program that send emails to customers, and thought that if i put the hubspot BCC email ...
    Reply
    Member
    October 17, 2021 23:54
    thankyou for your prompt reply, so just to confirm it will ONLY forward if the mail is sending from outlook , gmail and 365? I am sending from a pr...
  • rfernandes1994 on October 12, 2021
    0 upvotes
    4 Replies
    We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk...
    Reply
    Most Valuable Member
    October 13, 2021 01:10
    Hi @rfernandes1994 , You're right, you should only send marketing emails to contacts for whom there is a legal basis. If you're not 100% sure,...
  • RBeausse on October 06, 2021
    0 upvotes
    1 Replies
    Hi everyone, We are trying to use Hupspot to send our emails. When I go to Contacts, I select my contact, create my email and I send it. When I did everything, couple seconds after I received a mail error and my recipient do not receive my mail. ...
    Reply
    Most Valuable Member
    October 06, 2021 04:24
    Hi @RBeausse , Unfortunately there's not much you can do here. As the error message states, the receiver's email provider rejected the email a...
  • Solved
    galileran on October 06, 2021
    1 upvotes
    1 Replies
    Hi, We have few sequences that are being sent on behalf of another manager for leads. That manager want to later see those emails without looking them up in hubspot around different contacts since he doesn't know what was sent to who specificall...
    Reply
    HubSpot Moderator
    October 06, 2021 16:51
    Hi @galileran , Thanks for reaching out! From what I am understanding, the best solution here would be to CC the manager from the Sequence. W...
  • MLen on October 05, 2021
    0 upvotes
    1 Replies
    We are a claims management company and are importing data into HubSpot using the jotform api. All our data on Hubspot of our clients is now in contacts. If I wish to send an email to a separate company using merge fields from a contact, how do I do ...
    Reply
    Recognized Expert | Platinum Partner
    October 05, 2021 08:47
    Hi @MLen , Using personalizations tokens in HubSpot, you won't be able to pull contact record information from one contact in which the compan...
  • Solved
    SMorrison29 on October 01, 2021
    0 upvotes
    4 Replies
    How do I add "alt text" to a graphic embedded in an email in a sequence? Or can I? Thanks!
    Reply
    Participant
    October 05, 2021 11:39
    Thanks, webdew! We are new at HubSpot and obviously need to get smarter about when to use sales emails, marketing emails, sequences, and workflows. ...
  • yourpalneeraj on October 01, 2021
    0 upvotes
    1 Replies
    Hey guys. Quick question! If I import an opt-out list of bounced emails to HS, will these contacts also be excluded from receiving emails when added to a sequence? If not, please suggest a solution to manage the same.
    Reply
    Most Valuable Member
    October 01, 2021 03:16
    Hi @yourpalneeraj , Yes, these contacts will be excluded automatically. Most likely, you won't be able to add them to a sequence to begin with...
  • Kashish_Garg on October 01, 2021
    0 upvotes
    1 Replies
    Hi all, I am using Hubspot Marketing and sales starter package. I am creating an email where I need to insert a personalized date token. For example, I have to give the customer a timeline for his application like this: Registration and A...
    Reply
    Most Valuable Member
    October 01, 2021 03:20
    Hi @Kashish_Garg , This is not possible in HubSpot Marketing Hub Starter, unfortunately. It requires the automation capabilities of Operations...
  • Solved
    przemmaj on September 28, 2021
    0 upvotes
    4 Replies
    I have my sales box connected to HS and when I receive an email to it from the new lead it's all fine - there is an email to contact attached. However, when I sent an email to the new lead I don't have this email attached to the contact. H...
    Reply
    Participant
    October 11, 2021 06:19
    Agree, this is really bad...
  • HAsch on September 27, 2021
    1 upvotes
    1 Replies
    Does anyone else wish they could save a note without "complete task" being done automatically? Like a lot of people it usually takes me a few calls for me to finish a job. The "save note and complete task" makes saving a note more trouble than ...
    Reply
    Community Manager
    September 28, 2021 01:26
    Hi @HAsch , thank you for your post! You're certainly not alone, I've found that the ability to save note without completing task was brought...
  • HarmonKaslow on September 27, 2021
    0 upvotes
    2 Replies
    1. Machine: Apple Macbook Air - M1 Chip 2. Chrome Version: 94.0.4606.61 3. Hubspot: Free Account When I try to use the Templates functionality in Gmail, even though there is a recipient email in the "To:" section of the email, I get an error m...
    Reply
    Participant
    September 29, 2021 11:32
    I am seeing other persons experiencing this issue. Has Hubspot confirmed whether the Hubspot extension functions properly with the Mac M1 chip (the o...
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