I am trying to create a list of customers who have submitted contact forms on our site, but never opened the emails we sent to contact them. Nothing I find on line had the correct filters to what I see.
Help! We have a new issue that just popped up. Scenerio : a user schedules a meeting with a client in Outlook and it tracks over to HubSpot Sales Hub in the company activity section. Problem : The activity used to just show up attributed to t read more
A phone call to HubSpot solved the question. Answer: The contacts were associated with the wrong company. [insert facepalm, such a simple solution w...read more
I'm unable to change the Unsubscribe Link option. I'm trying to make the change from Settings, General, Email, then clicking "Preview Unsubscribe Link". A popup window titled "Text of Unsubscribe Link" appears but a message indicates only the admin read more
I found the correct link to make the change. When you click Settings | General | Email, you're looking at user-specific settings. There's a message n...read more
Hi Everyone, I'm a parent volunteering to do marketing at my kids' *very small* Montessori school (think less than 40 kids from infant through 8). I get contact lists from teachers after open houses and they *swear* the emails are good. Appare read more
Hey @CShaw73 what's the exact error you're seeing when trying to send mass emails to contacts?
My assumption is you sent to too many bounced co...read more
Hi there, I'd like to automatically update the Lead Status from 'Attempting' to 'Open' when a contact replies to an outbound sales email for the first time. I originally created a workflow with an event trigger of 'Replied to Email' and it didn read more
Hi @spl24 ,
You can use the contact property 'Recent sales email replied date' for this workflow. When it is known (or: less than 7 days ago, ...read more
We have experienced recently that some one to one emails sent to contacts are not received. HubSpot tracking says the emails are sent but they do not appear in the users sent folder. We use Microsoft 365 and the sent emails can not be found with read more
I have a number of email addressed on my never log list but these are still appearing in the main conversations inbox. This means that sensitive data is able to be viewed by the rest of the team and is causing huge security issues. I have even re read more
Hi @GErlichman ,
There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...read more
We are trying to use our email templates. They have been successfully used for over a year, and today, when we send out an email all of the images go left aligned. Our sales emails are all formatted to be center aligned, which is what the templa read more
@CBongard I can't seem to reproduce this issue when I center align images. My only guess here is maybe some rendering changed, it's hard to say wit...read more
I had/have a signature that is mostly text with some links, where I also like to center a few lines of the text. It works solidly in Outlook, I have it setup in Hubspot in the signature. In the signature editor, it shows up perfectly in the preview. read more
Hello, I'm struggling with adding a URL to a sales template. We are creating a sequence and we save a specific checkout link as a URL property in the contact (we use this to track it on multiple platforms). We would need to include that link in the read more