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Solved
CShaw73 on November 05, 2024
Hi Everyone, I'm a parent volunteering to do marketing at my kids' *very small* Montessori school (think less than 40 kids from infant through 8). I get contact lists from teachers after open houses and they *swear* the emails are good. Appare read more
Accepted solution
Thought Leader | Platinum Partner
November 05, 2024 11:58
Hey @CShaw73 what's the exact error you're seeing when trying to send mass emails to contacts? My assumption is you sent to too many bounced co...read more
Solved
Accepted solution
Hall of Famer | Partner
November 01, 2024 04:01
Hi @SNutchanart , If you're referring to the conversations inbox in HubSpot, and you have your personal email connected, then it's simply ...read more
Solved
spl24 on October 30, 2024
Hi there, I'd like to automatically update the Lead Status from 'Attempting' to 'Open' when a contact replies to an outbound sales email for the first time. I originally created a workflow with an event trigger of 'Replied to Email' and it didn read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 31, 2024 02:19
Hi @spl24 , You can use the contact property 'Recent sales email replied date' for this workflow. When it is known (or: less than 7 days ago, ...read more
nbg on October 30, 2024
We have experienced recently that some one to one emails sent to contacts are not received. HubSpot tracking says the emails are sent but they do not appear in the users sent folder. We use Microsoft 365 and the sent emails can not be found with read more
0 upvote
2 Replies
nbg
Member
November 01, 2024 05:02
Hi @PamCotton What permissions in the Microsoft 365 Admin center are you refering to?
Solved
VMets on October 24, 2024
I have a number of email addressed on my never log list but these are still appearing in the main conversations inbox. This means that sensitive data is able to be viewed by the rest of the team and is causing huge security issues. I have even re read more
0 upvote
2 Replies
Accepted solution
Key Advisor
October 24, 2024 07:32
Hi @VMets The never log list applies to your personal connected inbox. The conversation inbox is a different tool which by default...read more
Solved
GErlichman on October 23, 2024
All emails I send through Hubspot are not being delivered to the recipients. I received the following error message (see image)
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 24, 2024 00:30
Hi @GErlichman , There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...read more
Solved
CBongard on October 23, 2024
We are trying to use our email templates. They have been successfully used for over a year, and today, when we send out an email all of the images go left aligned. Our sales emails are all formatted to be center aligned, which is what the templa read more
0 upvote
9 Replies
Accepted solution
Thought Leader | Platinum Partner
October 24, 2024 06:01
@CBongard I can't seem to reproduce this issue when I center align images. My only guess here is maybe some rendering changed, it's hard to say wit...read more
Solved
RoelofR on October 23, 2024
I had/have a signature that is mostly text with some links, where I also like to center a few lines of the text. It works solidly in Outlook, I have it setup in Hubspot in the signature. In the signature editor, it shows up perfectly in the preview. read more
0 upvote
2 Replies
Accepted solution
Participant | Partner
October 23, 2024 05:44
Hi @RoelofR , Did you create your signature using HubSpot's email signature generator? <center> tag has long been depreciated. If you'...read more
Solved
Bondi317 on October 21, 2024
Hello, I'm struggling with adding a URL to a sales template. We are creating a sequence and we save a specific checkout link as a URL property in the contact (we use this to track it on multiple platforms). We would need to include that link in the read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 21, 2024 04:59
Hi @Bondi317 , The syntax for personalization tokens is {{ object.internalpropertyname }} For example, the property "Website" woul...read more
Solved
CEvents on October 18, 2024
Hello, I'm trying to create a workflow that automatically sends an email to each enrolled contact after event sign-in. Because we sometimes have multiple events on one day, I want to make sure the workflow will only "fire" once the day after read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Elite Partner
October 20, 2024 04:54
Hi @CEvents , That totally makes sense, if someone attends two events on the same day, you don’t want them receiving multiple emails. Here’s ...read more
Solved
SSaunders0 on October 15, 2024
Hi, is there a way to have 2 different email signatures that you can toggle between?
0 upvote
2 Replies
Accepted solution
Community Manager
October 15, 2024 19:05
Hi @SSaunders0 ! Welcome to the Community-- happy to have you here 😊 As @Josh mentions in this thread You cannot have 2 signatures. ...read more
Solved
EPearce85 on October 14, 2024
Hi, our team are seeing very high email open counts where an email is opened at a time of say 10:44, and there will be several notifications all timestamped for 10:44, some saying 24 opens, some saying 1 or 2, some saying 9 or 10. We use these numbe read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 14, 2024 06:40
Hi @EPearce85 , This could be for a multitude of reasons. For one, email clients sometimes pre-load emails to be faster when the user actually...read more
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