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SVerheyen on May 24, 2022
Hi, We've been using hubspot for a while, with little issue. Though now we had a weird issue today. I was mailing with a contact which all synced without issue. Though now my colleague started a new cemail chain with the same contact and his read more
0 upvote
1 Reply
Hall of Famer | Partner
May 24, 2022 21:23
Hi @SVerheyen , When an email is sent, either from HubSpot or using the HubSpot Sales extension for Gmail or Outlook, there is an option to ti...read more
Solved
CFitzgerald on May 23, 2022
I can't seem to create a Workflow trigger based on a sales rep manually sending out using a designated email template. (see attached draft) I've found ways to pull reports that pull this trigger list, but can't seem to create this in a workflow read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 23, 2022 21:40
Hi @CFitzgerald , When you switch this on, only enrolling contacts who meet the criteria from that point on, that shouldn't be an issue. Ignor...read more
SSteep on May 20, 2022
Why are my emails unrelated to hubspot, going into hubspot and also being sent to my colleagues email inboxes. HELP!
0 upvote
2 Replies
Contributeur de premier rang
May 23, 2022 05:15
Hi @SSteep There are a few threads on this forum which discuss this issue. https://community.hubspot.com/t5/Gmail-Sales-Extension/Preven...read more
MSGConsults on May 19, 2022
"Unable to create inbox for this user" error message when Hubspot attempts to connect to personal email account. (I use Microsoft Office Outlook desktop) Hubspot extensions successfully installed and working from Outlook side. But attempting to se read more
0 upvote
7 Replies
Member
May 23, 2022 12:46
Soon! Just found a virus on my computer which has eliminated my ability to use "copy/paste"
ZMandel on May 18, 2022
I have been using Hubspot for about a year or so. Over the past few months the system has seriously slowed down - slowed to the point that I type and then I have to wait 10 or 15 seconds for what I typed to show up on the screen. This issue appea read more
0 upvote
3 Replies
Community Manager
May 23, 2022 07:11
Hi @ZMandel , I'm sorry to hear that you're experiencing issues with the software performance. Thank you @Jnix284 for some great tips! I ...read more
Solved
CSmidt on May 16, 2022
Hello, I am looking to find a way for the system to send a weekly reminder to users who have a deal in our system. I don't want to send 1 email per 1 deal (so lets say John has 50 deals and Bob has 2 deals - I want them both to just get one email) read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 16, 2022 21:33
Hi @CSmidt , The best way to achieve this would be a recurring report or dashboard email: https://knowledge.hubspot.com/dashboard/email-or-ex...read more
krhc on May 15, 2022
BCC and Forward emails do not show in Hubspot inbox. Emails sent to the connected email address are delivered to the inbox. Replies from the email address with BCC to Hubspot do not show up in inbox. Email address is attached to super admin user.
0 upvote
1 Reply
Member
May 15, 2022 18:35
Even more confused. BCC for conversations both in and no longer in my Hubspot inbox was delivered are visible by going to the activity for the contac...read more
Solved
Robertsantos on May 13, 2022
contacts are being assigned automatically on first send of the first email how do i disable this option and not auto-assign? Exemple source atribuition: help me please!!!
0 upvote
1 Reply
Accepted Solution
Community Manager
May 13, 2022 12:48
Hi @Robertsantos , I would like to share this idea here and this conversation that provide more details on how you can stop this. I also...read more
Solved
LWidynowski on May 11, 2022
We have just implemented Sales Hub Professional and I'm wondering if we can log emails to HubSpot contact/company records that have already been sent and are located in our Outlook sent folder?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 11, 2022 21:29
Hi @LWidynowski , Yes, this can be done manually and one-by-one using the forwarding email address or in bulk by purchasing a third-party in...read more
Solved
Kashish_Garg on May 11, 2022
Hi, I am aware that it's not possible through Hubspot. But is there any integration we can use to send one-on-one emails from our team members' email addresses?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 11, 2022 23:58
Hi @Kashish_Garg , You can in fact send one-to-one emails from another user's email address, via a workaround that requires an Enterprise lice...read more
hroberts on May 10, 2022
What is it? As you may have heard, Microsoft is decommissioning the Outlook REST API in November 2022. This is the API we have historically used for our Outlook email integration . In preparation for this change, we at HubSpot have bee read more
Community Manager
May 11, 2022 11:00
Thank you for sharing this update with us, @hroberts !
courtney_hickey on May 09, 2022
Seeing as the creator of a quote gets notified via email when all signatures are complete, it would be really nice if the customers who sign the quote could also receive an email that the countersignature is complete (if countersignature is required read more
0 upvote
6 Replies
Contributor
May 10, 2022 08:50
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