Hi everyone, I am wondering how I can attach files to an E-Mail, esp. from the attachment-card on the right hand side in a contacts view. The case is as follows: Our colleagues are preparing documents which the customer should receive via E read more

Hi all, One of my clients is trying to connect a shared mailbox ( info@... ) to HubSpot, but since this is a shared Microsoft 365 mailbox, it doesn’t have its own password or direct login. She is the manager of the shared mailbox and can read more

In some of my contact records, I see a message stating "Contact has bounced globally". From what I understand, this means the email address has been flagged as invalid across multiple HubSpot accounts. However, I can’t find a property or fi read more

Hey folks, appreciate your help on finding the best way to leverage Workflow to achieve the following goal: Create a deal for new contact added to the CRM, which has Lead Type = x (manually labeled when creating the record) --> If there is read more

Hi, So I've created a sequence, and I've noticed that follow-up emails besides the first one I create, comes without a subject line and it is sent independently of the first email. I've set it to 'Reply' which assures me that each email with thi read more

¡Saludos cordiales! Tenemos un problema y es el siguiente: nuestro Dominio para enviar correos desde Hubspot es cursosccc.com; al enviar correos desde Hubspot, autorizados por nuestro Dominio (DKIM, DMAR, SPF, etc: verificado), a outlook y hotma read more

Hi HubSpot Community, I’m experiencing issues with sending emails from my connected inbox in HubSpot. Although the email address is linked correctly, messages aren’t being delivered – they’re either rejected or end up caught in spam filters. read more

Hello, I am inserting dates into email templates using Personalization tokens. The date comes out like so: 2025-07-05. I want it to come out as: July 5, 2025 For the life of me I can't figure out how to get HubSpot to format read more

We have 100s of scheduled emails and some just don't send - there are no deliverability issues as we can manually email from the same object - these emails are not sent . It's now 16:41 GMT 30/06/2025. This is not a timezone issue - we have lef read more

Hi All, I am trying to create a workflow that triggers a task for the owner of the contact to follow up with said contact after they are inactive for 90+ days. I have created the trigger enrollment and that seems to be fine. When I am read more

I would love to see a personalization token in sales email templates where I can input the senders signature. I swear this used to be possible but has disappeared. Having the signature automatically populate is cool but It does not take into conside read more

I’m facing an issue with email engagement and deliverability when using HubSpot Sequences. Here’s the situation: I’m sending outreach emails via Sequences using my connected personal inbox. The content is exactly the same as what I send manua read more