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HWegner1 on July 16, 2025
Hi everyone, I am wondering how I can attach files to an E-Mail, esp. from the attachment-card on the right hand side in a contacts view. The case is as follows: Our colleagues are preparing documents which the customer should receive via E read more
Participant
July 16, 2025 10:08
Thanks a lot @ArisudanTiwari . Yes, for some of our problems it will be the right solution - e.g. for brochures or product data which we can re-use...read more
Solved
DamianDonk on July 15, 2025
Hi all, One of my clients is trying to connect a shared mailbox ( info@... ) to HubSpot, but since this is a shared Microsoft 365 mailbox, it doesn’t have its own password or direct login. She is the manager of the shared mailbox and can read more
0 upvote
1 Reply
Accepted solution
Guide | Gold Partner
July 15, 2025 14:49
Hi @DamianDonk , Based on HubSpot documentation and community feedback, connecting a shared mailbox without a password is not natively supported ...read more
Solved
CasebookJessica on July 11, 2025
In some of my contact records, I see a message stating "Contact has bounced globally". From what I understand, this means the email address has been flagged as invalid across multiple HubSpot accounts. However, I can’t find a property or fi read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 11, 2025 09:22
Hi @CasebookJessica , As far as I know, there is currently no filter that would reliably identify globally bounced contacts. You can identify ...read more
Solved
TLieberum on July 09, 2025
Hey folks, appreciate your help on finding the best way to leverage Workflow to achieve the following goal: Create a deal for new contact added to the CRM, which has Lead Type = x (manually labeled when creating the record) --> If there is read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 09, 2025 07:04
@PPaul47 no need for custom code or third-party tools for creating associations, see my previous reply. There is a workflow action 'Create associat...read more
Solved
ZSutcliffe on July 09, 2025
Hi, So I've created a sequence, and I've noticed that follow-up emails besides the first one I create, comes without a subject line and it is sent independently of the first email. I've set it to 'Reply' which assures me that each email with thi read more
0 upvote
1 Reply
Accepted solution
Guide | Gold Partner
July 09, 2025 05:04
Hi @ZSutcliffe , If your follow-ups aren’t threading, double-check that you're using the "Send as reply" option without adding a subject line. If...read more
Solved
ITCCC on July 08, 2025
¡Saludos cordiales! Tenemos un problema y es el siguiente: nuestro Dominio para enviar correos desde Hubspot es cursosccc.com; al enviar correos desde Hubspot, autorizados por nuestro Dominio (DKIM, DMAR, SPF, etc: verificado), a outlook y hotma read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
July 08, 2025 21:19
¡Hola @ITCCC ! Encontre un caso similar en la comunidad, de un usuario que paso por lo mismo que tu, te comparto enlace para que veas la sol...read more
Solved
CAI6 on July 07, 2025
Hi HubSpot Community, I’m experiencing issues with sending emails from my connected inbox in HubSpot. Although the email address is linked correctly, messages aren’t being delivered – they’re either rejected or end up caught in spam filters. read more
Accepted solution
Top Contributor | Platinum Partner
July 08, 2025 06:50
Hey @CAI6 , If you’re just trying to reach out 1:1, use HubSpot to store contact info and track activity. Keep HubSpot connected to log emails ...read more
Solved
JGrace8 on July 05, 2025
Hello, I am inserting dates into email templates using Personalization tokens. The date comes out like so: 2025-07-05. I want it to come out as: July 5, 2025 For the life of me I can't figure out how to get HubSpot to format read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 07, 2025 15:53
@JGrace8 could you please show a screenshot of the country dropdown? I am not aware of any default settings that would format a date property...read more
Solved
Lee2022 on June 30, 2025
We have 100s of scheduled emails and some just don't send - there are no deliverability issues as we can manually email from the same object - these emails are not sent . It's now 16:41 GMT 30/06/2025. This is not a timezone issue - we have lef read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
June 30, 2025 12:03
@Lee2022 in that case I'd recommend reaching out to HubSpot support directly, via chat or email. They can access backend status and error messages....read more
Solved
JHymers on June 30, 2025
Hi All, I am trying to create a workflow that triggers a task for the owner of the contact to follow up with said contact after they are inactive for 90+ days. I have created the trigger enrollment and that seems to be fine. When I am read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
June 30, 2025 05:04
@JHymers in your original question you mentioned following up with contacts . You are creating a workflow that is enrolling people who are interna...read more
Solved
MLevinsky1 on June 26, 2025
I would love to see a personalization token in sales email templates where I can input the senders signature. I swear this used to be possible but has disappeared. Having the signature automatically populate is cool but It does not take into conside read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 26, 2025 14:30
Hi @MLevinsky1 , This is possible through presets 🙂 https://knowledge.hubspot.com/user-management/manage-user-preferences-with-user-groups...read more
Solved
Shaykh on June 26, 2025
I’m facing an issue with email engagement and deliverability when using HubSpot Sequences. Here’s the situation: I’m sending outreach emails via Sequences using my connected personal inbox. The content is exactly the same as what I send manua read more
0 upvote
1 Reply
Accepted solution
Member
June 26, 2025 07:37
Deliverability Improvements for HubSpot Sequences Have you considered the following @Shaykh • Turn off open tracking to avoid adding tra...read more
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