Hi all — I'm still new to HubSpot and want to understand how to set up my email client to log all email to/from a HubSpot Contact. I'm aware of bcc:ing HS using the bcc email for email logging — is there any other way to do this using my e read more
How come when I put my signature as HTML and put it in HubSpot, it says that my headshot image is too large to load? I have tried reducing the file size of the image and that didn't work either. The photo does not display and I reduced the file size read more
Hi, I think you can do the following: On the left hand menu, click on CRM -> Contacts, once there, search for the contact that you need to update...read more
I'm trying to figure out why meeting reminders are randomly being translated to Spanish from English? Subject: " Transactional email Un recordatorio de nuestra próxima reunión." These have been sent to both Spanish and non-Spanish speaking contact read more
Our team uses HubSpot Sales Sequencing for cold outreach and I make sure to keep them within the limits of less than 1,000 emails per day. Usually around 500-700 per day. We usually limit enrollments to 50-200 per day as well. This week our tea read more
Hey @JonahWilson , thank you for posting in our Community!
Google has recently updated its email-sending limits. If you're using HubSpot Seq...read more
Is there a way to manually select only certain contacts to track, then set them up so every communication with that specific contact is automaticaly tracked?
Hi @RG14 ,
No, sales email tracking is either turned on entirely or turned off: https://knowledge.hubspot.com/connected-email/turn-off-one-to...read more
Hi there, I'm trying to roll up the number of contacts currently in a sequence up to the account so we can see how many contacts at an account are in an active sequence. This is my current rollup. The problem is that it seems to be counting any read more
@tlynncook the custom formula would just replace the workflow part, not the entire roll up, correct. In any case, a separate Boolean custom contact...read more
Sequences are based on templates that contain specific text. If the text in the template is customised, it is not transferred directly to the sequences, even though it is the same template. Contacts must be removed from the sequence and added again. read more
Hi @MWyss ,
Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-edits-of-sequence-templates-for-sequ...read more
Hi We are tracking the emails, and is especially interested if receiver opens them. From time to time you see that it has been opened multiple and unrealistic times, and it seems to be a counter or refresher at the receivers side that impacts the n read more
Recently I have noticed that when I go into a contact/deal I will see an email has come in and then the next time I go back to the contact, the email has disappeared. This also happens with emails I have sent, sometimes its shows and sometimes it do read more
Hi @PHall0 ,
Can you confirm that you're looking at an unfiltered timeline? https://knowledge.hubspot.com/records/filter-activities-on-a-reco...read more