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HedonismAus on February 06, 2025
we are stuck on an old signature, does not seem to rcongnise any new attempts to update it, any suggestions much appreciated thx
0 upvote
0 Reply
neilredding on February 06, 2025
Hi all — I'm still new to HubSpot and want to understand how to set up my email client to log all email to/from a HubSpot Contact. I'm aware of bcc:ing HS using the bcc email for email logging — is there any other way to do this using my e read more
0 upvote
0 Reply
alexagatiss on February 06, 2025
How come when I put my signature as HTML and put it in HubSpot, it says that my headshot image is too large to load? I have tried reducing the file size of the image and that didn't work either. The photo does not display and I reduced the file size read more
0 upvote
0 Reply
JMueller2 on February 06, 2025
Hi - I have inherited a few contacts in Hubspot where the email address is incorrect. How can I go to the Contact record and update it? Thanks.
0 upvote
1 Reply
Member
February 06, 2025 16:53
Hi, I think you can do the following: On the left hand menu, click on CRM -> Contacts, once there, search for the contact that you need to update...read more
Markops_HubSpot on February 06, 2025
I'm trying to figure out why meeting reminders are randomly being translated to Spanish from English? Subject: " Transactional email Un recordatorio de nuestra próxima reunión." These have been sent to both Spanish and non-Spanish speaking contact read more
0 upvote
1 Reply
Participant
February 06, 2025 16:24
Please disregard - it was one of the original property settings that was never corrected!
JonahWilson on February 06, 2025
Our team uses HubSpot Sales Sequencing for cold outreach and I make sure to keep them within the limits of less than 1,000 emails per day. Usually around 500-700 per day. We usually limit enrollments to 50-200 per day as well. This week our tea read more
Community Manager
February 06, 2025 16:44
Hey @JonahWilson , thank you for posting in our Community! Google has recently updated its email-sending limits. If you're using HubSpot Seq...read more
Solved
RG14 on February 05, 2025
Is there a way to manually select only certain contacts to track, then set them up so every communication with that specific contact is automaticaly tracked?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 05, 2025 11:59
Hi @RG14 , No, sales email tracking is either turned on entirely or turned off: https://knowledge.hubspot.com/connected-email/turn-off-one-to...read more
ABighiu90 on February 05, 2025
Hi, I am trying to connect my imap inbox but with no succes. I get this message. I can not figure out what am I doing wrong.
0 upvote
1 Reply
Community Manager
February 05, 2025 15:09
Hi @ABighiu90 ! Welcome to the Community-- happy to have you here 😊 Have you been able to review the technical requirements with your I...read more
Solved
tlynncook on February 04, 2025
Hi there, I'm trying to roll up the number of contacts currently in a sequence up to the account so we can see how many contacts at an account are in an active sequence. This is my current rollup. The problem is that it seems to be counting any read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
February 04, 2025 15:30
@tlynncook the custom formula would just replace the workflow part, not the entire roll up, correct. In any case, a separate Boolean custom contact...read more
Solved
MWyss on February 04, 2025
Sequences are based on templates that contain specific text. If the text in the template is customised, it is not transferred directly to the sequences, even though it is the same template. Contacts must be removed from the sequence and added again. read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 04, 2025 11:11
Hi @MWyss , Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-edits-of-sequence-templates-for-sequ...read more
HFles on February 03, 2025
Hi We are tracking the emails, and is especially interested if receiver opens them. From time to time you see that it has been opened multiple and unrealistic times, and it seems to be a counter or refresher at the receivers side that impacts the n read more
0 upvote
2 Replies
Participant
February 03, 2025 05:46
Ok. Thanks. it does not happen always, so this might be a reason. Thanks again.
PHall0 on January 31, 2025
Recently I have noticed that when I go into a contact/deal I will see an email has come in and then the next time I go back to the contact, the email has disappeared. This also happens with emails I have sent, sometimes its shows and sometimes it do read more
0 upvote
1 Reply
Hall of Famer | Partner
January 31, 2025 03:58
Hi @PHall0 , Can you confirm that you're looking at an unfiltered timeline? https://knowledge.hubspot.com/records/filter-activities-on-a-reco...read more
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