We have outlook integration, and we want to automate based on emails sent directly to customers and prospects from outlook but tracked through the Hubspot Sales extension. Here’s the Hubspot Workflow we want to create. Email Sent to Cont read more

Hi. I have a ticketing workflow that send an email. The mail sends fine and everything works as expected, but when I look in the "Emails" section or in a ticket thread, there's no email there. It does show up under the contact, just not the ticket. read more

Hello, I could use some help with custom event triggers for unenrollment within a workflow. I know you can create enrollment triggers based on custom events, but is this possible for unenrolling contacts within a workflow? Any help is appreciate read more

Hello, I'm trying to create a workflow that automatically sends an email to each enrolled contact after event sign-in. Because we sometimes have multiple events on one day, I want to make sure the workflow will only "fire" once the day after read more

How to generate email reminders to Deal owners to update deals status based on their last activity date?

Hi, I am a sales pro user of Hubspot and I am attempting to create a workflow which does the following : Move the deal to the next step in the pipeline when a reply is received. Currently, we send out Outbound emails to prospective clients and c read more

Hi HS Pros, I hope you are well. I wanted to see if there is a way to create a workflow that triggers a sequence based on an email not being replied to. We send a questions email with a specific subject line. Is there a way to trigger the workflow l read more

Currently our onboarding partner + hubspot help do not quite understand or know how to implement what we need. We're currently on-boarding with hubspot and running into a few issues. Our company use a centralised inbox for ALL inbound and outbo read more

We have a workflow that creates a task (assigned to the contact owner) every time we receive an email reply. Is there any way to exclude service-related emails from this automation? Every time a customer is associated with a ticket, and repl read more

We are a real estate company looking for a way to notify clients on a certain subscription list when a new property becomes available. For example, our sales team often talks to clients who want a very specific property type. We will then add them read more

Hi, I am asking for support, I have prepared a workflow for sending marketing emails. The first email is sent after a 1-minute delay, the second after 3 minutes and the third after 5 minutes. The logs show that the entire workflow is going throu read more

Hello there HubSpot community. As the title suggests, I'd like to build email/workflow that packs multiple Deals together and send an Order Confirmation Email to the customer. The Deals that are contained with the same Order have the same "Transac read more