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Solved
Emmanuele1 on December 10, 2024
Automated email not attached to ticket when sent by workflow
Hi. I have a ticketing workflow that send an email. The mail sends fine and everything works as expected, but when I look in the "Emails" section or in a ticket thread, there's no email there. It does show up under the contact, just not the ticket. read more
Reply Tickets Workflows
0 upvote
2 Replies
Accepted solution
mangelet
Guide | Platinum Partner
December 10, 2024 14:14
@Emmanuele1 Yeah, I can see why this would be valuable to you, but by desing, marketing emails only appear in the contact. A workaround we've...read more
Solved
STudcaroğlu on November 05, 2021
Excel table in emails
Hi There, When writing an email, we cannot copy-paste a section of an excel table. It appears in straight word format. When dealing with a sales business, this property is a must. Is there a way to do it or it's just not supported? If so, Hubspot read more
Reply How-To Service Tickets
5 upvotes
2 Replies
Accepted solution
natsumimori
Community Manager
November 08, 2021 00:54
Hi @STudcaroğlu , thank you for your post. I wanted to share this Community post- How to insert a table into an Email template? where @K...read more
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