Sales Email

Good day, I am creating a Message Template that will be used by Sales to confirm the address of a contact. I'd like to add indents or white spaces to the template, but HubSpot seems to ignore the space. I'd prefer not to use bullets. For exam read more

We use a variety of personalization tokens in emails. Mostly they work well, but when sending a Templated email that contains a Personalization Token that is empty, we have to manually edit the email before sending. Instead, we'd prefer that emp read more

It seems that only incorrectly formatted phone numbers get correctly formatted when used as Personalization Tokens in Email Templates. What can be done to work around this issue? Example: On the left is a Contact with two phone nu read more

I would love to see a personalization token in sales email templates where I can input the senders signature. I swear this used to be possible but has disappeared. Having the signature automatically populate is cool but It does not take into conside read more

I'm trying to clean up our templates and add a few more, but it won't let me delete the template folder as it says there are still templates in there. I've confirmed—the folders I want to delete are empty. please advise!

Hi. I am using templates for a Sales email to customers. The email is sent one by one. I do not get any data from the template analysis. But when making av report based on usages of templates in emails, then I get the number up about how many has r read more

We are trying to use our email templates. They have been successfully used for over a year, and today, when we send out an email all of the images go left aligned. Our sales emails are all formatted to be center aligned, which is what the templa read more

I built a email template with a personalization token of a custom property from the company record. When I use the email template from the customer object the property populates as expected. When I use the same email template, but sending it from read more

{% macro utm() %} {% set utm = '' %} {% endmacro %} We recently had a case where we saw the template code because we used a custom object personalization token in a field. When the people at hubspot looked at the code, they told us using read more

It is possible to add a template within a template? Problem We have multiple email templates, which require some standard text in each of them. it is time-consuming to update every template, if we update the wording of this text. Sol read more

Hi all, We have Sales Hub Enterprise and use some Custom Objects. In my Sales Email Templates, I wish to customize Personalization Tokens with data from these Custom Objects. However, no Custom Objects as Personalization Tokens data source a read more

I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more