Sales Email

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  • RFreeman0 on November 22, 2021
    1 Replies
    Usually when I create drag and drop templates for our users the setting are saved so they don't have to edit those. Today, all of the templates I have created are not saving the settings (from, subject, campaign, etc). Not sure why all of a sudden ...
    Top Contributor | Diamond Partner
    November 23, 2021 01:33
    Hi @RFreeman0 , You have to use DND theme base template and make sure code doesn not have error. If you have any error in template it will not sa...
  • Solved
    KEberle on November 08, 2021
    1 Replies
    Hello, I was preparing an email to send to a prospect this morning. I sent the email at 9:35 AM MST and received a notification that my prospect viewed the document at 8:55 AM MST. This... doesn't make sense. I think that HS is capturing my...
    Community Manager
    November 09, 2021 03:29
    Hi @KEberle Thank you for reaching out You can block self open notifications/IPs by following these steps (outlook desktop add in + ...
  • Solved
    Kashish_Garg on October 01, 2021
    1 Replies
    Hi all, I am using Hubspot Marketing and sales starter package. I am creating an email where I need to insert a personalized date token. For example, I have to give the customer a timeline for his application like this: Registration and A...
    Hall of Famer
    October 01, 2021 03:20
    Hi @Kashish_Garg , This is not possible in HubSpot Marketing Hub Starter, unfortunately. It requires the automation capabilities of Operations...
  • HarmonKaslow on September 27, 2021
    2 Replies
    1. Machine: Apple Macbook Air - M1 Chip 2. Chrome Version: 94.0.4606.61 3. Hubspot: Free Account When I try to use the Templates functionality in Gmail, even though there is a recipient email in the "To:" section of the email, I get an error m...
    September 29, 2021 11:32
    I am seeing other persons experiencing this issue. Has Hubspot confirmed whether the Hubspot extension functions properly with the Mac M1 chip (the o...
  • Erwin_Dyntra on June 04, 2021
    9 Replies
    Hi, I had a starter plan before, now just a free account. I want to create a new template, but I have more than 5o templates. When I want to delete folders, I get an error as the folders are not empty. When I enter in the folder, the folders are e...
    Community Manager
    June 09, 2021 13:53
    Hello @Erwin_Dyntra , please change the "owner" view to your user, and will show all templates that are still being used. That template will have t...
  • RAbilar on May 28, 2021
    2 Replies
    Is there a way to easily identify which email template was used just by looking at the received email, or its headers perhaps?
    June 01, 2021 06:09
    All good Tiphaine, Thanks for confirming. Cheers! Ryan
  • Solved
    Neil27 on May 09, 2021
    1 Replies
    I need to send emails that include the date of our next meeting (not booked using the meeting tool). Templates can include the field "Contact: Next activity date" How do I format this field? At the moment it's something like 1/6/2021, which is a...
    Hall of Famer
    May 09, 2021 02:11
    Hi @Neil27 , Date properties in HubSpot do not include a time of the day, unfortunately there aren't any date and time default formatting opti...
  • aleciaridout on November 11, 2020
    2 Replies
    Hello, I'm in a sales role and I'd like to use the template feature to send a 'one to many' email. My team are concerned that using the template feature would increase the risk of my emails going to spam. Does using the template featur...
    Recognized Expert | Platinum Partner
    November 12, 2020 05:01
    Hi @aleciaridout , I agree with @sharonlicari on this one. Just using a template in a 1:1 email scenario isn't going to result in being bloc...
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