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Solved
cclark2 on January 16, 2026
Hello, we currently have our domain on the never log list within , however we recently implemented Hubspot help desk and notice our IT replies from outlook are not showing on the ticket. Since this email comes from this domain is this why the repl read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 17, 2026 01:21
Hi @cclark2 , Yes, that might be the reason, see here: https://knowledge.hubspot.com/inbox/manage-your-allow-and-deny-list email add...read more
Solved
Sai1950 on December 23, 2025
Hi Team, I have doubt in sales sequence email. I am running 5 steps email sequence in hubspot. Now my query is "if i enroll 20 contact to the sequence at a time. Will got by bulk instantly or Hubspot will have queue setup internally to send the e read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
December 23, 2025 08:25
Hi @Sai1950 , This is explained here: https://knowledge.hubspot.com/sequences/enroll-contacts-in-a-sequence#enroll-multiple-contacts-in-a-seq...read more
Solved
RDyck on November 04, 2025
Hallo Zusammen, ich hätte folgende Frage: Wir haben einen Nutzer bei den die E-Mail Benachrichtigung nicht funktioniert obwohl alle Benachrichtigungsrechte freigegeben sind. Wir kommen hier nicht weiter, wir haben bereits den Chatbot genutzt un read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 04, 2025 05:59
Hallo @RDyck , Welche Benachrichtigung genau wird denn nicht versendet? Mit Benachrichtigungsrechten meinst du sicher die Einstellungen ...read more
Solved
GBenz4 on October 25, 2025
When I send emails, a default list pops up (set up by an SEO tech). How do I change to another list from my contacts when sending the email:)
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 25, 2025 10:48
Hi @GBenz4 , If you're referring to the marketing email editor, and particularly the step where you can select a recipient list, this dropdown...read more
Solved
BBates on September 09, 2025
Hi, I would like to add/paste a 2-column x 5-row table into my template, but I cannot figure out how to do that. Below is what the table would look like, but HubSpot has removed the HTML, so the individual cells are not visible as they are in the read more
1 upvote
1 Reply
Accepted solution
September 09, 2025 01:59
@BBates If you want to insert and easily edit a table each time you use the template, use a Classic Email or custom-coded template, not the dr...read more
Solved
VetriManoharan on August 06, 2025
Hi, We recently started using Hubspot and we bought Customer Starter Platform license to utilize all the sales/marketing/operations features. Basically our Sales Team will export the prospect data from Apollo.io and import in Hubspot contact, s read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
August 06, 2025 10:11
@VetriManoharan when you say cold outreach, are you referring to personal, one-to-one emails or to marketing emails? Marketing emails require...read more
Solved
ManharChaurasia on July 24, 2025
A company have emails in our Hubspot and its associated to contact owner but the contact owner is not be able to see any activities under that company. But me as an admin can see. I tried re-associating the company with that contact owner.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 24, 2025 02:28
Hi @ManharChaurasia , Can you confirm you're looking at an unfiltered activity timeline? https://knowledge.hubspot.com/records/filter-activit...read more
Solved
EVejar on May 13, 2025
Hola, actualmente estoy tratando de configurar mi bandeja para recibir correos, sin embargo yo no cuento con los permisos para configurar, pero mi administrador tampoco sabe como activarlos, para que yo lo pueda realizar, ¿Nos podrian orientar por f read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 14, 2025 00:15
Hola @EVejar , El permiso de acceso al correo electrónico puede concederse como se explica aquí: https://knowledge.hubspot.com/es/user-manage...read more
Solved
Sudharsan1293 on April 07, 2025
Hi what type of campaign do you run for lead generation and how you convert Non SQL to SQL
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
April 07, 2025 21:05
Hi @Sudharsan1293 I totally agree with Karsten and wanted to jump in with a few tips that have really helped me convert more effectively using t...read more
Solved
ACastonguay on April 02, 2025
Hello I'm new at using HubSpot, we just purchased the Customer Starter platorm. I have looked into the posts, but not sure I found my answer. In the Inbox view, the right part gives informaiton about the contact and company. Is there a wa read more
0 upvote
4 Replies
Accepted solution
Community Manager
April 07, 2025 18:26
At this time, record customization is not possible for Activities.
Solved
Bonki on March 24, 2025
お世話になります。 Eメールを送る際、お客様の会社名をプロパティにて入れましたが、会社名が空白(入ってない)場合には会社名を埋め込まないような振る舞いはできないでしょうか?よろしくお願いします。
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 25, 2025 01:12
こんにちは、 現在、トークンが値を保持していない場合、トークンを完全に削除する設定はありません。デフォルト値としてスペース文字を追加することはできますが、そうすると合計3つのスペース文字(トークンの前の文字、デフォルト値、トークンの後の文字)が入ってしまうので、あまりお勧めできません。 日...read more
Solved
JMueller2 on February 06, 2025
Hi - I have inherited a few contacts in Hubspot where the email address is incorrect. How can I go to the Contact record and update it? Thanks.
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 06, 2025 23:54
Hi @JMueller2 , First, you would open the contact record, then simply click into the Email field in the left sidebar to update it: ...read more
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