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dlcdaniel le Janvier 12, 2026
I have a few sequences that are marked as finished but only sent one email in the sequence. Even if it's a dynamic sequence why would it be finishing on its own? If the sequence only sent 1 email, is there a way that I can resume the sequence where Lire la suite
0 Mention J'aime
6 Réponses
Gestionnaire de communauté
Janvier 12, 2026 15:31
Hey @dlcdaniel - thanks for posting in the Community! Would you be able to provide a screenshot, per @karstenkoehler 's last reply, to bette...Lire la suite
Résolues
SGrossman6 le Décembre 10, 2025
Is there a way in HubSpot to associate a sequence not only with a contact, but also with a specific product or other records? When I send a one-off email, I’m able to manually associate it with multiple objects (like a product, deal, or company) Lire la suite
0 Mention J'aime
5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Décembre 12, 2025 10:25
@SGrossman6 I'm not suggesting going back - I'm suggesting changing the auto -association rules: https://knowledge.hubspot.com/object-settings/co...Lire la suite
Résolues
RegSchanzenbach le Novembre 26, 2025
I want to attach files to my campaign emails without them showing up as links—I’d like them to be fully embedded . HubSpot allows embedded attachments when sending individual emails, but not when creating email templates for sequences. Is t Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Participant
Novembre 26, 2025 12:44
As far as I know, there’s no way to embed actual file attachments inside sequence emails. HubSpot only allows that in one-off emails sent from a cont...Lire la suite
Résolues
galvanA81 le Novembre 20, 2025
Hi all, Have a quick question 🙂 Is it possible to (using association labels or something like that) Cc Contacts when we enroll Contacts that work in the same company in a sequence? So maybe something like Cc Contacts that have X assoc Lire la suite
1 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 20, 2025 08:18
Hi @galvanA81 , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....Lire la suite
Résolues
alexagatiss le Août 06, 2025
Am I missing something? Trying to send a sequence that is timed up with an event and there isn't an option to have it delay until a certain day? How can I do this? This is basic capability so would be surprising if it wasn't avaialble?
0 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Août 07, 2025 00:00
Hi @alexagatiss , You're not missing anything, this is not possible, at least not directly. Sequences are meant to elicit a response in sales ...Lire la suite
Résolues
zeharding le Juillet 31, 2025
Yesterday and today my company sent out automated email sequences and every person who opened the email is also tracked as having clicked every link in the email. This is not possible. Please fix this. The open rate is also much higher than usual. I Lire la suite
0 Mention J'aime
5 Réponses
Solution Acceptée
Juillet 31, 2025 17:28
Hi @zeharding , Have you noticed any past activity or insights confirming that these contacts actually opened your email and clicked the links th...Lire la suite
Résolues
Politech le Juin 10, 2025
I have a sequence that was sent but the contact name was different from the contact name in Properties. The example: Jackie is the contact, however in the sequence their name was sent as Jeckkie. How does this type of error occur, and can it be prev Lire la suite
0 Mention J'aime
2 Réponses
Solution Acceptée
Expert reconnu | Partenaire solutions Diamond
Juin 10, 2025 11:07
Hi @Politech , HubSpot locks in the contact's name and other properties at the moment you enroll them in a sequence. If you correct the name af...Lire la suite
Résolues
DClute le Mai 20, 2025
How can one go about designating the signature to be used in a specific sequence email template? I have multiple email signatures and I just created a Sequence for which I want a specific one of theses to be the specialized signature for the con Lire la suite
3 Mentions J'aime
7 Réponses
Solution Acceptée
Conseiller clé | Partenaire solutions Platinum
Juin 17, 2025 01:25
Hi @DClute , At this time, HubSpot does not support assigning different email signatures to individual sequence templates. Each user in HubSpot can...Lire la suite
Résolues
DShute le Mai 15, 2025
Hi, We are starting to utilise sequences for one to one Sales outreach. Tracking the engagement on these emails is really important for our reporting, especially within the "Sequence Performance" section. The issue we are facing is that for som Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mai 15, 2025 04:36
Hi @DShute , This is due to how sales email tracking works, see here: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-...Lire la suite
Résolues
galvanA81 le Mars 12, 2025
Hello all, So pretty straight forward. We wanted to enroll around 3.6k contacts that were in a list into a Sequence through a workflow. However I didnt notice that Hubspot has a setting that limits the amount of emails that can be sent from a co Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mars 12, 2025 05:01
Hi @galvanA81 , As far as I know, the limit of 1,000 per connected account cannot be increased further – this is also due to the limits impose...Lire la suite
Résolues
Andy_pmi le Février 21, 2025
Hello, I want to create an email sequence for onboarding my customers. I want them to receive all the emails from my sequence, but if a customer replies to one of those emails they will be unenrolled from the sequence and won't receive the remaining Lire la suite
1 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 21, 2025 11:36
Hi @Andy_pmi , Unfortunately, that's not possible. It's a key functionality of sequences to unenroll contacts upon reply: https://knowledge.h...Lire la suite
Résolues
BeamMagic le Février 07, 2025
I am emailing customers via a sequence. However, I have issues with email addresses in HubSpot being incorrect by a character or two. I can typically address this once noticed, but want to re-enter the customer into the sequence that bounced wit Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 07, 2025 06:13
Hi @BeamMagic , HubSpot should unenrolled contacts automatically from the sequence when they bounce: https://knowledge.hubspot.com/sequences/...Lire la suite
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