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JKeegan1 on Abril 10, 2024
This is likely been addressed in a previous thread, but my team has repeatedly encountered issues with the logging and tracking of sales emails -- Sequences sent through Hubspot will log an email / activity to the contact but opens are not tracked, Leia mais
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1 Respostas
Membro | Parceiro Diamante
Abril 10, 2024 15:37
Double-Check Your Tracking Settings : Sometimes, it's the simplest things—make sure that email tracking is turned on for your sequences and mail...Leia mais
CRavnsborg on Abril 10, 2024
Hi there, We had a strange experience. One of our contacts sent us an email and we can see it in the contact record, but we did not receive it in the shared inboxe that it was sent to. What could be the reason for this? I check that we did n Leia mais
0 avaliações positivas
5 Respostas
Top colaborador(a)
Abril 11, 2024 09:58
Understood. Definitely want you all to be able to see what you need to see. A couple follow-up questions: Is this a one-off instance or is it hap...Leia mais
KellyR on Abril 02, 2024
Hello, I'm trying to set up a workflow for contacts who complete a sequence without responding or scheduling a meeting. If a contact finishes a sequence without unenrolling, I want to trigger a workflow to automatically assign a new property Leia mais
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1 Respostas
Top colaborador(a)
Abril 02, 2024 14:51
Hi @KellyR , I find this resource helpful when trying to identify the meaning of HubSpot properties. Here's an attempt to accomplish...Leia mais
Solucionado
val_spot_on on Março 12, 2024
I've created a sequence which consists of 3 manual email in one thread, when I've launched the sequence, HubSpot has created for me 2 tasks, one with checkbox and another named 'Sequence Activity'. When I click on the second task and click on 'Actio Leia mais
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6 Respostas
Accepted Solution
Conselheiro(a) de destaque
Março 13, 2024 03:40
Hi @val_spot_on Just adding to @Jnix284 questions, you have a sequence that consists of tasks, correct? Could you maybe share the full b...Leia mais
Solucionado
invisibleon on Março 01, 2024
Hello, How to make auto-reply for clients if sales manager is at a vacation? Is there an auto status for vacation situations?
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 01, 2024 09:39
Hi @invisibleon , HubSpot does not have any default settings for this. This is generally best solved with auto-responders directly in the inbo...Leia mais
Solucionado
CateDuarte on Fevereiro 09, 2024
I have increasing number of customers asking me for contact Follow-Up flows. Sequences would be a perfect fit. Issue is that they use a shared inbox to follow-up on enquiries. Anybody has a workaround for this? Thank you!
0 avaliações positivas
5 Respostas
Accepted Solution
Top colaborador(a) | Parceiro Elite
Fevereiro 09, 2024 07:16
Issues with Sequences is that they are not to be used with a shared inbox (personal inbox only). A user could be created with the shared inbox email ...Leia mais
Solucionado
SDay29 on Fevereiro 01, 2024
Hello, I'd love to be able to send a sales email template within an automated workflow, rather than a marketing email. It doesn't appear that there is a way to do this? Has anyone identified any workarounds to achieving this? Thank you!
1 avaliações positivas
7 Respostas
Accepted Solution
Autoridade no assunto | Parceiro Platinum
Fevereiro 02, 2024 07:42
Hey @SDay29 you can either use sequences or use plain text templates for your marketing emails and personalize the owner's firm so that they...Leia mais
AMason81 on Janeiro 30, 2024
I have a set of 20 google sheets wwhich are sales report. I need to send these sales report to the customers through a hubspot mail campaign. One google sheet is actually associated with 3 or 4 contacts. On the mails i send i want to add a summary Leia mais
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1 Respostas
Conselheiro(a) de destaque | Parceiro
Janeiro 30, 2024 06:39
Hey @AMason81 the way you've suggested would be the simplest way to do this. Just have each contacts email in one column and the "quick summary" in...Leia mais
Solucionado
RobertaC on Janeiro 29, 2024
Hello, I am sending invoice emails directly from NetSuite (From address is system@sent-via.netsuite.com ) and I would like these emails to be automatically logged against the recipients' Contact records in our HubSpot account. I'm bcc'ing 99 Leia mais
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4 Respostas
Participante
Fevereiro 04, 2024 22:05
Hi @Jonas_De_Mets , I hadn't previously, but I have now logged a Support Ticket with HubSpot. We'll see what they say. Many thanks, Robert...Leia mais
Solucionado
Glodeka on Janeiro 15, 2024
Last Thursday, notifications suddenly started sending to all of the team and keep coming. We've narrowed it down to a internal contact/company record patroncrm@patronpoints.com. Images attached for reference. We can't find the root of the cau Leia mais
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4 Respostas
Accepted Solution
Participante
Janeiro 15, 2024 23:07
I may have figured it out. It appears on Thursday the internal users email was set up for the channel inbox and access shared with everyone. I just...Leia mais
Solucionado
HSaunders on Janeiro 15, 2024
Hi Community I am trying to enroll contacts into a sequence from my deals dashboard but I'm having issues. On my deals screen I have my pipeline split out into silos - Leads, Discovery, Scope, Demo, Won, Closed, Lost. I am trying to c Leia mais
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2 Respostas
Accepted Solution
Membro
Janeiro 16, 2024 11:06
Hi Karsten That's great, thank you so much for your help. I've been able to create the list and send the sequence 😀
Solucionado
MRichter1 on Janeiro 05, 2024
Hallo zusammen, 1. gibt es eine Möglichkeit einen User davor zu bewahren eine Vorlage zu versenden, wenn ein personlisierter Token leer ist. 2. gib es die Möglichkeit einen Text einfzufügen, der es grundsätzlich verhindert, dass eine Vorlag Leia mais
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1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Janeiro 05, 2024 04:48
Hallo @MRichter1 , beim Versand von Sequenzen, die eine Vorlage verwenden, weist HubSpot darauf hin. Wenn du aber eine Vorlage direkt für den ...Leia mais
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