Hi, My company changed from gmail hosted emails to Outlook and after re-adding the Outlook Team Email in my inboxes I can't edit the Agent Name 'send from' field anymore. I saw a 2+ years old community post on the same topic, surely you ha read more

Email sent from Outlook (with extension added) to multiple recipients. The recipients are on Hubspot and linked to both the Company and the Deal. The BCC is completed with the Hubspot link however, the email does not show anywhere on Hubspot?

Hello - I recently upgraded to sales hub pro and have begun using sequences for emailing prospective customers. I know that HubSpot has had a no cold email policy, but I confirmed with my account rep that as part of the new propsecting functionality read more

Is it possible using Zapier? Or I have no other choice than moving to an Enterprise plan?

Hi all, I've run into some issues with a client splitting hairs over a partially completed sequence, and the advice my leadership gave me was to find some benchmarks on cold email to provide. The problem is, when I search "cold email benchm read more

I am wondering if anyone has experienced the same issue I have, wherein a customer or co worker forwarding an email fails to register as a new ticket 'action'. I use my ticket pipeline as an actions board, and ignore the actual Gmail inbox as it read more

Hello, This morning I am on a crunch and my emails stopped sending. It says: "An error occurred while trying to send this email. Please try again." There is no difference between these I am trying to send and those I have sent success read more

When sending emails to multiple recipients, I understand that Hubspot cannot distinguish between who opens the email and just will say "someone opened email." My question would be, is it possible to remove email open tracking from certain email addr read more

Allow the ability to edit contact information included on email receipt sent to HubSpot users. Right now it only includes an email address but we need it to include a name.

Hi, I have completed a data clean-up exercise and removed unengaged leads. I am growing our CRM with new Accounts and leads. I am hoping to create bespoke content and target industry specific. I am Outbound marketing, but looking to work wit read more

Is there a way to have a sequence follow certain actions if an enrolled contact opens the prior email vs. does not open? For example, all enrolled contacts would receive Email #1, and then those who opened #1 would receive Email #2, but those who di read more

Hello, Short Version: Is there a way to email mutliple contacts on the same email, automatically using sequences? For example, John and David are both associated to Deal ABC. I want to email John and David together, on the same email. How read more