Sales Email

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JBolton on March 30, 2023
We get loads of clicks showing up which we don't think are real. This undermines our click tracking as we have a mix of positive signals (real clicks) and false positives. The false positives all have the same timestamp as the email is sent, an read more
0 upvote
3 Replies
March 30, 2023 23:15
Hello @JBolton , I understand your issue and I have seen respected @karstenkoehler have also tried to help you. But luckily I had more
dtminahan on March 29, 2023
Hello! I am experiencing an issue where some sales emails that have been opened do not have a "Recent sales email open date" value. I cannot figure out why this is happening. I have contacts in the same sequence where both contacts opened various em read more
0 upvote
1 Reply
Accepted Solution
March 29, 2023 16:51
I found the solution in case anyone else runs into this problem. The "Legal basis for processing contact's data" field must have a value. See this more
MFalamas on March 28, 2023
Hi there, I am facing a challenge and hoping you can help me with a workaround: We have a sequence with multiple actions, the first one being a customized email, including the subject line and we want the emails to continue as threads. On the read more
0 upvote
1 Reply
Community Manager
March 29, 2023 07:40
Hi @MFalamas , Thank you for reaching out to the Community! The expected behaviour here is that the threading feature in Sequences will more
CFreezman on March 27, 2023
I have a question: I send a ton of 1-1 emails. Today, I sent 50 emails (not mass emails but 1-1). Tomorrow I plan to send 50 more and by the end of the month, I will send a total of 400+ 1-1 personalized emails. Now, can I report on all these and s read more
0 upvote
1 Reply
Hall of Famer | Partner
March 27, 2023 21:35
Hi @CFreezman , You can create custom reports on sales emails in the custom report builder: Menu > Reports > Reports > Create more
Ynotslingmeat on March 20, 2023
Here's my issue - I love the email tracking feature, but at my company, we work in teams and oftentimes there are several people from within my organization that are cc'd on sales emails. Is there a way to exempt internal email addresses from trigg read more
0 upvote
1 Reply
Hall of Famer | Partner
March 20, 2023 08:58
Hi @Ynotslingmeat , Unfortunately that's not possible, no. The tracking pixel doesn't know by whom it's being loaded. There's more more
JFord7 on March 14, 2023
Hello all, My company sells into many different partners and we have to provide disclosures that are partner dependant. Because of this I created contact properties that could be used in Templates to allow for partner independant Templates. These pr read more
0 upvote
5 Replies
Accepted Solution
Top Contributor | Partner
March 16, 2023 12:05
Oh oh! You want that property to be formatted with a link. To the best of my knowledge, you may not be able to insert a link into that property via more
PercheronSMS on February 24, 2023
We're having a few issues when sending marketing emails. When sent they will come back as bounced or sent but not delivered. Then when going back to view the contact's profile, it shows with email tracking that the email was opened. How is thi read more
0 upvote
1 Reply
Accepted Solution
Community Manager
February 27, 2023 05:49
Hi @PercheronSMS , Thank you for reaching out to the Community! The most likely cause for this is some sort of security filter or more
charliesteiner on February 22, 2023
Sometimes our prospects ask us to contact them at a more suitable time, when they have a better idea on budget, specification, plans etc. Is there a way that we can use a workflow or sequence to automatically send an email at a date which will c read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 22, 2023 04:00
Hi @charliesteiner , There are different options here. For single sales emails, there is simple option right in the email editor: more
SBrako on February 06, 2023
I've created a sequence where the first task in the sequence is a task is created for the sales manager to manually send an email and every email after will be automated. Will the first email be included in the thread?
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 06, 2023 22:27
Hi @SBrako , No, I don't think so. I'm not sure the an email created through a task is considered a sequence email by HubSpot, since the more
brandon98 on January 31, 2023
I would like for my sales team to be notified when an email from a sequence is opened or clicked. I would like the enroller or sequence owner to be notified (usually the same person anyway). Is there any way to set up a workflow or notifications read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 31, 2023 10:43
Hi @brandon98 , One way to bypass this re-enrollment limitation is to enroll contacts via list membership. You create a list for contacts more
basdenhoed on November 23, 2022
Hello, Our website allows visitors to register via an HS form. With each registration, 3 objects are created and associated to each other: Contact Company Deal Contacts receive an automatic email confirmation after submitting a form (mark read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
November 23, 2022 21:19
Hi @basdenhoed and thanks for tagging, @danmoyle , Correct, this is currently expected behavior. It's not possible to show marketing email more
PhilAllanson on October 19, 2022
Hi all. I have upgraded to Professional and the quotes have the Hubspot logo suddenly in the top right of quotes. Have not had any luck finding a way to remove it. Can you help? Cheers Phil
0 upvote
4 Replies
Accepted Solution
Thought Leader | Partner
October 19, 2022 17:57
Hi @PhilAllanson You're welcome! I think it is only visible because you're logged in to HubSpot and viewing your own quotes (would be the more
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