Hi, A colleague created an email sequence, and she left the company. How do I transfer the ownership of her sequence to another user and also the email sender? thanks
Hey @Ludmila As I can see there is no direct way to change the ownership of the sequence in HubSpot an idea has already been submitted for the...read more
This seems like such a simple thing, but I cannot find any way to do it. I have an extended sales team, there is no need to add them all as users, I just want to be able to send them an email to alert them that a form has been submitted, along with read more
Hi @pinchvalve ,
This is simply a choice HubSpot made a while ago, only allowing notifications to invited users. The only way around that is M...read more
Hi When I copy text from word into an email the sent email appears as a mixture of different fonts. At the moment I am using 'sans serif collection' font in word however it is really time consuming to change the font each time I send an email read more
Hey @RLyons1 this can happen due to the formatting set on rich text (such as a word document). The email client is interpreting the font differentl...read more
{% macro utm() %}
{% set utm = '' %}
{% endmacro %} We recently had a case where we saw the template code because we used a custom object personalization token in a field. When the people at hubspot looked at the code, they told us using read more
Hey @dduymelinck , thank you for posting in our Community! And sharing this solution! This will help other users searching for the same issue....read more
Hi, So I'm wondering if anyone knows if Sales can access marketing emails and materials to send to prospects where relevant? I can see templates for sales emails in conatct record but nothing for marketing email content. Any ideas?
Hi @RSingleton1 ,
Sales user can be assigned permissions to send marketing emails, yes: https://knowledge.hubspot.com/user-management/hubspot...read more
Optimizing emails is essential for improving engagement, increasing open rates, and driving conversions. Here are some tips to help you optimize your emails effectively: Understand Your Audience: Segment your email list based on demographics, b read more
Hi @silginkorkmaz ,
If you want to apply your own HTML code, it's recommended creating a custom template: https://knowledge.hubspot.com/desig...read more
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas read more
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately.
...read more
Hi I'm using HubSpot for the first time and have created an email with some bullet points with short paragrapgs of text- My question is how do I add an extra line space between paragraph bullet points without just adding an extra bullet point that h read more
We are attempting to create a referral program where members complete a form with a friend's contact information to offer a free month's services. Ideally, this would create a new marketing contact for the new email, and then trigger two differ read more
Hi @clint_powell
The way we approached it, with one of our clients, was to create a Referral Code that could be entered into the form (or au...read more
We are a real estate company looking for a way to notify clients on a certain subscription list when a new property becomes available. For example, our sales team often talks to clients who want a very specific property type. We will then add them read more
Hey @SColemanRTR
As I understand, you have a custom Object "Properties", and when a new Record, for example "House 1" appears there, you want th...read more