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SJanssen0 on June 01, 2023
Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more
Community Manager
June 01, 2023 16:43
Hello @SJanssen0 , thank you for reaching out! I want to share some resources with more information about it, are you currently using the inte...read more
hroberts on July 18, 2022
What is it? Microsoft is deprecating Basic Authentication for Exchange Online in October 2022 and requiring Modern Authentication . HubSpot’s Exchange integration uses Basic Authentication. However, our integration is desig read more
Community Manager
November 11, 2022 13:12
Hi @SRigamonti , thank you for reaching out to the Community. We're not seeing an increase in error reports from other customers. Have you already...read more
hroberts on May 10, 2022
What is it? As you may have heard, Microsoft is decommissioning the Outlook REST API in November 2022. This is the API we have historically used for our Outlook email integration . In preparation for this change, we at HubSpot have bee read more
Community Manager
September 16, 2022 12:53
Thanks for sharing this update with the Community, @hroberts !
Solved
JLangley on March 23, 2022
We have an Outlook integration which works fine in the office. But, we have a sales team on the road who are using Hubspot on mobile / ipad apps and they use Mail for their emails. Is there anyway to get the 2 apps to sync, at the moment our best so read more
Accepted Solution
Thought Leader | Elite Partner
April 07, 2022 23:31
Hi @JLangley , Currently, the only possible way for the phone is to do the HubSpot address BCC. There's no other option currently not ...read more
Solved
PrasadKD on December 20, 2021
Our company has a sales hub package. We want to send a mail to different clients at a time. I have nearly 20k+ clients. What is the limit to sending mail at a time? How many people we can send at a time in the day?
Accepted Solution
Guide | Diamond Partner
December 20, 2021 23:44
Hi @PrasadKD , Found this article here for you regarding email sending limits for connected email accounts. For marketing emails, it depends on ...read more
MPenney on June 03, 2021
Trying to download the hubspot sales extension for my imac, it downloads then says "open in outlook web" as my only option ... anyone had this problem before and how did you solve it? I need it to be in the outlook app
0 upvote
4 Replies
Member
June 04, 2021 06:21
Yep i've turned off the new outlook but no luck - it's a supported version so still unsure why it's not working unfortunately
mfenoglio on November 03, 2020
Good morning, like told me David from the live chat I post my problem here. I'm trying to connect my inbox in "Email integrations" but I recive this error: "Error Sorry. HubSpot can’t access your inbox. Please allow non-secure certificati read more
0 upvote
1 Reply
Community Manager
November 04, 2020 11:54
Hello @mfenoglio I was not able to see an email with errors or connected using the email that your Community user is associated with. Is t...read more
Solved
knutole on October 06, 2020
I've managed to connect my IMAP to Personal Email in HubSpot. However, when I want to configure a channel for an inbox, I only have the option of Shared Email, and there is no option to add IMAP for this Shared Email. So how to do I connect and read more
Accepted Solution
HubSpot Employee
October 06, 2020 15:24
Hey there- Cheers for engaging with the Community. At the moment, if you're not able to work around the forwarding solution, IMAP/SMTP is just...read more
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