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Sales Email

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Solved

JoaotiBatista on July 29, 2024

Lead Replying to Email Not Reaching Gmail, Only Hubspot

Hello community, I'm facing an issue and would like to know if anyone has experienced this and can help me out. Recently, I sent an email to a lead through Hubspot. When the lead replied, the response appeared only in Hubspot and did not reach m read more

Reply Integrations

0 upvote

4 Replies

Accepted solution

JoaotiBatista

Participant

July 30, 2024 15:22

Hello @TomM2 , Thank you for responding to my post. I hope you are well. I have identified the reason for not receiving the email in the Gmail...read more

ShaunR on May 22, 2024

(New) Outlook, HubSpot plugin on top of other elements when pinned.

There is a display issue with the new version of Outlook and the HubSpot plugin. When pinned the addin doesn't move the content it's on top of. I've found the only way to correct this is to have the "My Day" panel open, which I'd like to have read more

Reply Integrations

1 upvote

2 Replies

ShaunR

Member

May 23, 2024 01:15

I'm sure this is not limited to my individual configuration. I'm a computer consultant, I do technology for a living so I've gone through all the re...read more

SJanssen0 on June 01, 2023

Email open tracking issue

Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more

Reply Connected Email Email Deliverability FREE Integrations Sales

0 upvote

1 Reply

PamCotton

Community Manager

June 01, 2023 16:43

Hello @SJanssen0 , thank you for reaching out! I want to share some resources with more information about it, are you currently using the inte...read more

hroberts on July 18, 2022

Microsoft deprecating Basic Authentication for Exchange Online

What is it? Microsoft is deprecating Basic Authentication for Exchange Online in October 2022 and requiring Modern Authentication . HubSpot’s Exchange integration uses Basic Authentication. However, our integration is desig read more

Reply Announcement Connected Email Integrations

7 upvotes

3 Replies

MiaSrebrnjak

Community Manager

November 11, 2022 13:12

Hi @SRigamonti , thank you for reaching out to the Community. We're not seeing an increase in error reports from other customers. Have you already...read more

hroberts on May 10, 2022

Microsoft Graph for Outlook Inboxes

What is it? As you may have heard, Microsoft is decommissioning the Outlook REST API in November 2022. This is the API we have historically used for our Outlook email integration . In preparation for this change, we at HubSpot have bee read more

Reply Announcement Connected Email Conversations Integrations

2 upvotes

3 Replies

kvlschaefer

Community Manager

September 16, 2022 12:53

Thanks for sharing this update with the Community, @hroberts !

Solved

JLangley on March 23, 2022

Using mail app to sync with Hubspot

We have an Outlook integration which works fine in the office. But, we have a sales team on the road who are using Hubspot on mobile / ipad apps and they use Mail for their emails. Is there anyway to get the 2 apps to sync, at the moment our best so read more

Reply Admin Connected Email Conversations Getting Started Integrations Knowledge Base Mobile App Sales Workaround

0 upvote

2 Replies

Accepted solution

himanshurauthan

Thought Leader | Elite Partner

April 07, 2022 23:31

Hi @JLangley , Currently, the only possible way for the phone is to do the HubSpot address BCC. There's no other option currently not ...read more

Solved

PrasadKD on December 20, 2021

Urgent Info Needed Regarding marketing mail

Our company has a sales hub package. We want to send a mail to different clients at a time. I have nearly 20k+ clients. What is the limit to sending mail at a time? How many people we can send at a time in the day?

Reply Campaigns Connected Email Integrations Marketing Email Professional Starter

0 upvote

2 Replies

Accepted solution

webdew

Guide | Diamond Partner

December 20, 2021 23:44

Hi @PrasadKD , Found this article here for you regarding email sending limits for connected email accounts. For marketing emails, it depends on ...read more

Solved

knutole on October 06, 2020

Setting up Shared Email with IMAP for Inbox

I've managed to connect my IMAP to Personal Email in HubSpot. However, when I want to configure a channel for an inbox, I only have the option of Shared Email, and there is no option to add IMAP for this Shared Email. So how to do I connect and read more

Reply Connected Email How-To Integrations

1 upvote

3 Replies

Accepted solution

Aleeson

HubSpot Employee

October 06, 2020 15:24

Hey there- Cheers for engaging with the Community. At the moment, if you're not able to work around the forwarding solution, IMAP/SMTP is just...read more

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