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Solucionado
DTipple on Junho 19, 2024
Hi there, When I'm sending emails to a contact, these can be saved into the CRM which is great however, when looking at the "Company" page there is no activity logged for these emails. They can only be found when looking at the "contact" that Leia mais
0 avaliações positivas
5 Respostas
Solução Aceita
Top colaborador(a) | Parceiro
Junho 19, 2024 07:22
Hi @DTipple , If you click into Log and Track settings do you see something that looks like this? Thanks, Loui...Leia mais
MaxUnlockedDigi on Junho 08, 2024
As you can see here, I have ticked log and track. Howver, in the CRM you can see this message: When sent through the CRM they are tracked:
0 avaliações positivas
1 Respostas
Colaborador(a)
Junho 10, 2024 00:48
Hi @MaxUnlockedDigi , Is this happening regulary or some times? Sometimes, there can be a delay in the tracking data coz of slow internet or netwo...Leia mais
Solucionado
PaulHub on Fevereiro 15, 2024
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas Leia mais
0 avaliações positivas
7 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 15, 2024 07:32
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately. ...Leia mais
Solucionado
AYaretz on Janeiro 22, 2024
Hi. We have a contracter at our company and instead of creating a work email for her, is there a way she can use her personal email address and still have it appear as though it was sent from our company within HubSpot?
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Janeiro 22, 2024 14:31
Hi @AYaretz , When you connect a team email to a conversations inbox and give this person access to that inbox, she should see that address as...Leia mais
CP123 on Julho 26, 2023
Is it possible to change the size of the font in your email signature template? For instance if I wanted to add a disclaimer at the bottom of my signature block. I'd like it to be 8pt versus 10-12pt for the remainder of my signature.
0 avaliações positivas
2 Respostas
Membro
Julho 28, 2023 11:19
Hey Chris, thanks for the response. I like the look of the signature creation options using the signature generator. I'm having an issue including a ...Leia mais
Solucionado
VRakitski on Março 27, 2023
Hi there, If the one tracked sales email had multiple recipients and in the contact details any of them I see that some email opens occured. Is it possible to find out which specific recipient opened this email? Thank you,
1 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Março 27, 2023 04:37
Hi @VRakitski , Unfortunately not, no. A sales email tracking pixel does not know by whom it is loaded. You can find out more about how this w...Leia mais
JJonk on Janeiro 18, 2023
All messages in my inbox are in bold. It used to be when I read a message it would not be bold anymore. Anyone know how to fix?
1 avaliações positivas
2 Respostas
Participante de valor | Parceiro Elite
Janeiro 18, 2023 11:20
Hi @JJonk do you know if your account super admin opted into the beta for the new conversations inbox? The style/layout is updated and causes...Leia mais
Solucionado
Arjen on Março 14, 2022
Hello, I've used the email signature generator from hubspot and made a nice signature with it but when I import it into outlook mail, all the icons get some weird stripe on the right side of the icon. I could not find the reason of why this is Leia mais
0 avaliações positivas
5 Respostas
Solução Aceita
Membro
Maio 04, 2023 10:33
Hi there! We've also had a similar issue- unwanted lines above and below the icons, but only visible in Google. The client had an Outlook account an...Leia mais
Solucionado
AWeaverIII on Dezembro 16, 2021
Hi all, I am trying to reconnect my email account (x@bellsouth.net ) to my Hub ID 8587047 account. Is there any way of doing this even though my email is my only way of accessing the Hub ID? Thank you!
0 avaliações positivas
4 Respostas
Solução Aceita
Gerente da Comunidade
Dezembro 17, 2021 05:57
Hey @AWeaverIII I was checking and your account was deactivated due to an extended period of inactivity. I was able to have your account res...Leia mais
Solucionado
STudcaroğlu on Novembro 05, 2021
Hi There, When writing an email, we cannot copy-paste a section of an excel table. It appears in straight word format. When dealing with a sales business, this property is a must. Is there a way to do it or it's just not supported? If so, Hubspot Leia mais
5 avaliações positivas
2 Respostas
Solução Aceita
Gerente da Comunidade
Novembro 08, 2021 00:54
Hi @STudcaroğlu , thank you for your post. I wanted to share this Community post- How to insert a table into an Email template? where @K...Leia mais
Solucionado
rfernandes1994 on Outubro 12, 2021
We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Outubro 13, 2021 00:25
Hi @rfernandes1994 , Sequences would indeed be your best option here as they allow you to enroll contacts in bulks of 50 . Alternativ...Leia mais
Solucionado
RD5 on Abril 15, 2021
Hi guys! i've just created a new email signature using the free tool on Hubspot. Once created, the signature preview on Hubspot looks just fine (see below) I then click on the "Copy Signature" button to copy this signature and paste it int Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Especialista reconhecido(a) | Parceiro Elite
Abril 16, 2021 10:00
@RD5 Repositioning the cursor can be tricky. The font needs to read Calibiri 11 where you put it; not Arial, not Calibri 10, Calibri 11 . If th...Leia mais
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