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Sales Email

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Solved

VRakitski on March 27, 2023

Tracking Opens for Emails with multiple recipients

Hi there, If the one tracked sales email had multiple recipients and in the contact details any of them I see that some email opens occured. Is it possible to find out which specific recipient opened this email? Thank you,

Reply How-To Sales

1 upvote

1 Reply

Accepted Solution

karstenkoehler

Hall of Famer | Partner

March 27, 2023 04:37

Hi @VRakitski , Unfortunately not, no. A sales email tracking pixel does not know by whom it is loaded. You can find out more about how this w...read more

JJonk on January 18, 2023

All messages in bold.

All messages in my inbox are in bold. It used to be when I read a message it would not be bold anymore. Anyone know how to fix?

Reply How-To

1 upvote

2 Replies

Jnix284

Thought Leader

January 18, 2023 11:20

Hi @JJonk do you know if your account super admin opted into the beta for the new conversations inbox? The style/layout is updated and causes...read more

Solved

Arjen on March 14, 2022

Email signature

Hello, I've used the email signature generator from hubspot and made a nice signature with it but when I import it into outlook mail, all the icons get some weird stripe on the right side of the icon. I could not find the reason of why this is read more

Reply Free How-To

0 upvote

4 Replies

Accepted Solution

AKokorina

Member

May 04, 2023 10:33

Hi there! We've also had a similar issue- unwanted lines above and below the icons, but only visible in Google. The client had an Outlook account an...read more

Solved

AWeaverIII on December 16, 2021

Reconnect HUB ID to email account

Hi all, I am trying to reconnect my email account (x@bellsouth.net ) to my Hub ID 8587047 account. Is there any way of doing this even though my email is my only way of accessing the Hub ID? Thank you!

Reply Free How-To

0 upvote

4 Replies

Accepted Solution

sharonlicari

Community Manager

December 17, 2021 05:57

Hey @AWeaverIII I was checking and your account was deactivated due to an extended period of inactivity. I was able to have your account res...read more

Solved

STudcaroğlu on November 05, 2021

Excel table in emails

Hi There, When writing an email, we cannot copy-paste a section of an excel table. It appears in straight word format. When dealing with a sales business, this property is a must. Is there a way to do it or it's just not supported? If so, Hubspot read more

Reply How-To Service Tickets

4 upvotes

2 Replies

Accepted Solution

natsumimori

Community Manager

November 08, 2021 00:54

Hi @STudcaroğlu , thank you for your post. I wanted to share this Community post- How to insert a table into an Email template? where @K...read more

Solved

rfernandes1994 on October 12, 2021

Sending bulk sales email for webinar

We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk read more

Reply Contacts Email Deliverability How-To Workaround

0 upvote

4 Replies

Accepted Solution

karstenkoehler

Hall of Famer | Partner

October 13, 2021 00:25

Hi @rfernandes1994 , Sequences would indeed be your best option here as they allow you to enroll contacts in bulks of 50 . Alternativ...read more

Solved

RD5 on April 15, 2021

Problem using Email Signature

Hi guys! i've just created a new email signature using the free tool on Hubspot. Once created, the signature preview on Hubspot looks just fine (see below) I then click on the "Copy Signature" button to copy this signature and paste it int read more

Reply How-To

0 upvote

4 Replies

Accepted Solution

amwilie

Key Advisor | Elite Partner

April 16, 2021 10:00

@RD5 Repositioning the cursor can be tricky. The font needs to read Calibiri 11 where you put it; not Arial, not Calibri 10, Calibri 11 . If th...read more

m00wn on December 20, 2020

IMAP with Team's Conversations Inbox

For our team, the goal is - to send an email from the "Conversations" inbox and also have it shown in the "sent" folder of our non-hubspot email connections - to mark an "Conversations Inbox" email inside HubSpot as 'read' and also have it marked read more

Reply Connected Email Conversations How-To

2 upvotes

1 Reply

dennisedson

HubSpot Product Team

December 30, 2020 10:26

Hi @m00wn Apologies for delayed response. Wondering if @Mike_Eastwood can help here (at least on the second question 😀 )

Solved

knutole on October 06, 2020

Setting up Shared Email with IMAP for Inbox

I've managed to connect my IMAP to Personal Email in HubSpot. However, when I want to configure a channel for an inbox, I only have the option of Shared Email, and there is no option to add IMAP for this Shared Email. So how to do I connect and read more

Reply Connected Email How-To Integrations

1 upvote

3 Replies

Accepted Solution

Aleeson

HubSpot Employee

October 06, 2020 15:24

Hey there- Cheers for engaging with the Community. At the moment, if you're not able to work around the forwarding solution, IMAP/SMTP is just...read more

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