Hi there, When I'm sending emails to a contact, these can be saved into the CRM which is great however, when looking at the "Company" page there is no activity logged for these emails. They can only be found when looking at the "contact" that read more
Hi @MaxUnlockedDigi , Is this happening regulary or some times? Sometimes, there can be a delay in the tracking data coz of slow internet or netwo...read more
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas read more
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately.
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Hi. We have a contracter at our company and instead of creating a work email for her, is there a way she can use her personal email address and still have it appear as though it was sent from our company within HubSpot?
Hi @AYaretz ,
When you connect a team email to a conversations inbox and give this person access to that inbox, she should see that address as...read more
Is it possible to change the size of the font in your email signature template? For instance if I wanted to add a disclaimer at the bottom of my signature block. I'd like it to be 8pt versus 10-12pt for the remainder of my signature.
Hey Chris, thanks for the response. I like the look of the signature creation options using the signature generator. I'm having an issue including a ...read more
Hi there, If the one tracked sales email had multiple recipients and in the contact details any of them I see that some email opens occured. Is it possible to find out which specific recipient opened this email? Thank you,
Hi @VRakitski ,
Unfortunately not, no. A sales email tracking pixel does not know by whom it is loaded. You can find out more about how this w...read more
Hi @JJonk do you know if your account super admin opted into the beta for the new conversations inbox?
The style/layout is updated and causes...read more
Hello, I've used the email signature generator from hubspot and made a nice signature with it but when I import it into outlook mail, all the icons get some weird stripe on the right side of the icon. I could not find the reason of why this is read more
Hi there! We've also had a similar issue- unwanted lines above and below the icons, but only visible in Google. The client had an Outlook account an...read more
Hi all,
I am trying to reconnect my email account (x@bellsouth.net ) to my Hub ID 8587047 account. Is there any way of doing this even though my email is my only way of accessing the Hub ID?
Thank you!
Hey @AWeaverIII
I was checking and your account was deactivated due to an extended period of inactivity. I was able to have your account res...read more
Hi There, When writing an email, we cannot copy-paste a section of an excel table. It appears in straight word format. When dealing with a sales business, this property is a must. Is there a way to do it or it's just not supported? If so, Hubspot read more
We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk read more
Hi guys! i've just created a new email signature using the free tool on Hubspot. Once created, the signature preview on Hubspot looks just fine (see below) I then click on the "Copy Signature" button to copy this signature and paste it int read more
@RD5
Repositioning the cursor can be tricky. The font needs to read Calibiri 11 where you put it; not Arial, not Calibri 10, Calibri 11 . If th...read more