Sales Email

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Solved
PaulHub on February 15, 2024
Hello, Does anybody knows how to disable tracking links in Hubspot emails, more specific in email templates and sequences? I do want to track the email itself but I don't want Hubspot to convert the links within the email (e.g. for spam reas read more
Accepted Solution
Hall of Famer | Partner
February 15, 2024 07:32
@PaulHub if you want to keep open tracking but disable link tracking, that's currently not possible. You either get both or none, unfortunately. ...read more
Solved
AYaretz on January 22, 2024
Hi. We have a contracter at our company and instead of creating a work email for her, is there a way she can use her personal email address and still have it appear as though it was sent from our company within HubSpot?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 22, 2024 14:31
Hi @AYaretz , When you connect a team email to a conversations inbox and give this person access to that inbox, she should see that address as...read more
CP123 on July 26, 2023
Is it possible to change the size of the font in your email signature template? For instance if I wanted to add a disclaimer at the bottom of my signature block. I'd like it to be 8pt versus 10-12pt for the remainder of my signature.
0 upvote
2 Replies
Member
July 28, 2023 11:19
Hey Chris, thanks for the response. I like the look of the signature creation options using the signature generator. I'm having an issue including a ...read more
Solved
VRakitski on March 27, 2023
Hi there, If the one tracked sales email had multiple recipients and in the contact details any of them I see that some email opens occured. Is it possible to find out which specific recipient opened this email? Thank you,
1 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 27, 2023 04:37
Hi @VRakitski , Unfortunately not, no. A sales email tracking pixel does not know by whom it is loaded. You can find out more about how this w...read more
JJonk on January 18, 2023
All messages in my inbox are in bold. It used to be when I read a message it would not be bold anymore. Anyone know how to fix?
1 upvote
2 Replies
Most Valuable Member | Diamond Partner
January 18, 2023 11:20
Hi @JJonk do you know if your account super admin opted into the beta for the new conversations inbox? The style/layout is updated and causes...read more
Solved
Arjen on March 14, 2022
Hello, I've used the email signature generator from hubspot and made a nice signature with it but when I import it into outlook mail, all the icons get some weird stripe on the right side of the icon. I could not find the reason of why this is read more
0 upvote
5 Replies
Accepted Solution
Member
May 04, 2023 10:33
Hi there! We've also had a similar issue- unwanted lines above and below the icons, but only visible in Google. The client had an Outlook account an...read more
Solved
AWeaverIII on December 16, 2021
Hi all, I am trying to reconnect my email account (x@bellsouth.net ) to my Hub ID 8587047 account. Is there any way of doing this even though my email is my only way of accessing the Hub ID? Thank you!
0 upvote
4 Replies
Accepted Solution
Community Manager
December 17, 2021 05:57
Hey @AWeaverIII I was checking and your account was deactivated due to an extended period of inactivity. I was able to have your account res...read more
Solved
STudcaroğlu on November 05, 2021
Hi There, When writing an email, we cannot copy-paste a section of an excel table. It appears in straight word format. When dealing with a sales business, this property is a must. Is there a way to do it or it's just not supported? If so, Hubspot read more
5 upvotes
2 Replies
Accepted Solution
Community Manager
November 08, 2021 00:54
Hi @STudcaroğlu , thank you for your post. I wanted to share this Community post- How to insert a table into an Email template? where @K...read more
Solved
rfernandes1994 on October 12, 2021
We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk read more
Accepted Solution
Hall of Famer | Partner
October 13, 2021 00:25
Hi @rfernandes1994 , Sequences would indeed be your best option here as they allow you to enroll contacts in bulks of 50 . Alternativ...read more
Solved
RD5 on April 15, 2021
Hi guys! i've just created a new email signature using the free tool on Hubspot. Once created, the signature preview on Hubspot looks just fine (see below) I then click on the "Copy Signature" button to copy this signature and paste it int read more
0 upvote
4 Replies
Accepted Solution
Recognized Expert | Elite Partner
April 16, 2021 10:00
@RD5 Repositioning the cursor can be tricky. The font needs to read Calibiri 11 where you put it; not Arial, not Calibri 10, Calibri 11 . If th...read more
m00wn on December 20, 2020
For our team, the goal is - to send an email from the "Conversations" inbox and also have it shown in the "sent" folder of our non-hubspot email connections - to mark an "Conversations Inbox" email inside HubSpot as 'read' and also have it marked read more
HubSpot Product Team
December 30, 2020 10:26
Hi @m00wn Apologies for delayed response. Wondering if @Mike_Eastwood can help here (at least on the second question 😀 )
Solved
knutole on October 06, 2020
I've managed to connect my IMAP to Personal Email in HubSpot. However, when I want to configure a channel for an inbox, I only have the option of Shared Email, and there is no option to add IMAP for this Shared Email. So how to do I connect and read more
Accepted Solution
HubSpot Employee
October 06, 2020 15:24
Hey there- Cheers for engaging with the Community. At the moment, if you're not able to work around the forwarding solution, IMAP/SMTP is just...read more
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