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RBell3 le Juin 07, 2023
I've been using the email tracking feature for months now without issue, and now all of a sudden, it has stopped working. I've recently switched to a newer computer, but I use Chrome, so all my settings should be saved the same. I've tried the f Lire la suite
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1 Réponse
Gestionnaire de communauté
Juin 08, 2023 16:30
Hello @RBell3 thank you for reaching out to our Community! Have you tested with the BCC forward option? ( More information here ) Are you sending t...Lire la suite
SWaring le Juin 01, 2023
This is an issue regarding gmail. I just discovered that despite deleting, an old autosignature (created in Hubspot) is still showing up on my outbound emails. I have deleted my current autosignature, refreshed my cookies and cache, checked for any Lire la suite
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1 Réponse
Au panthéon de la communauté | Partenaire solutions
Juin 02, 2023 00:22
Hi @SWaring , How exactly are you sending this emails? From HubSpot, using an email client like Gmail/Outlook, using an email client with the ...Lire la suite
ChrisEgger le Juin 01, 2023
I am new to Hubspot and i have problems setting up personal emails. I can receive and send contact emails but i dont get ANY notifications at all. I am not using Team Emails / Conversations. Every employee has a personal email and customers assigne Lire la suite
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3 Réponses
Contributeur de premier rang | Partenaire solutions Elite
Juin 01, 2023 11:30
@ChrisEgger - There is a report (Reports > Reports > Create report) called 'Sales email tracked to my inbox' which can be added to a dashboar...Lire la suite
SJanssen0 le Juin 01, 2023
Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t Lire la suite
Gestionnaire de communauté
Juin 01, 2023 16:43
Hello @SJanssen0 , thank you for reaching out! I want to share some resources with more information about it, are you currently using the inte...Lire la suite
Résolues
Aseman le Juin 01, 2023
Hi there! I have connected my IMAP email account to HubSpot and would like to log emails automatically. However, for Mac users, the only option seems to be to use manual BCC logging? Is this correct? The HubSpot add-in for Outlook is only availa Lire la suite
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1 Réponse
Accepted Solution
Leader d'opinion | Partenaire solutions Elite
Juin 01, 2023 05:52
Hello @Aseman If you're using a Mac and the HubSpot add-in for Outlook is not available for your setup, you're correct that manual logging via BC...Lire la suite
Résolues
ScottcNJ le Mai 17, 2023
I just linked up my google email to hubspot and now every email I get is going into hubspot and adding a new contact. Is there a way to stop that? I want relevant emails but not everything. Is there a setting or something?
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1 Réponse
Accepted Solution
Contributeur de premier rang | Partenaire solutions
Mai 17, 2023 17:32
Hi, @ScottcNJ , if you've linked the inbox, that is expected behaviour. What you could do is to unlink that and then install the Google Chro...Lire la suite
Résolues
AGott2 le Mai 12, 2023
We have a contact form on our website, but it has stopped working - if someone adds a request for further information it breaks the form?
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Accepted Solution
Contributeur de premier rang | Partenaire solutions
Mai 15, 2023 07:20
Hey @AGott2 can you confirm how you've added these forms to your site? These really don't look like HubSpot forms at all, so my hunch is that these...Lire la suite
Résolues
ANorci le Mai 06, 2023
I noticed that very often when I send an email via HubSpot to people using an Apple device/software, it goes directly in the spam directory. I mean simple mail, without pictures or other 'weird things'. Simple text emails. I was surprised that peopl Lire la suite
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Mai 08, 2023 07:23
Hi @ANorci , This is a common problem, unfortunately. Could you confirm that you have connected your email sending domain and set up e...Lire la suite
ComZee le Mai 05, 2023
my emails are not showing up in any mailbox, and I'm not sure why. I've checked my sent folder and everything looks normal from my end, but it seems like the messages are not getting through to their recipients. Could you please investigate the iss Lire la suite
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3 Réponses
Contributeur de premier rang | Partenaire solutions
Mai 17, 2023 18:08
Hi, @ComZee , have you checked to see what the spam score of your domain is? Is it possible that you've not warmed up the domain, so some are...Lire la suite
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BFair le Mai 05, 2023
Is there a way that when you assign a task to someone that when they click the link in the email it goes to the Deal and not the associated company page?
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1 Réponse
Accepted Solution
Contributeur de premier rang | Partenaire solutions
Mai 05, 2023 10:54
Hey @BFair there's no way to update the default HubSpot notifications, the only way to create custom notifications within HubSpot would be through ...Lire la suite
Résolues
Cindy2 le Avril 25, 2023
Hi there, I am using Husbpot Free account and I have a doubt about emails limits. I have seen that in paid account there is a limit of number of marketing contacts (for example, there are 1000 marketing contact included in hub starter subscripti Lire la suite
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1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Avril 25, 2023 07:11
Hi @Cindy2 , You're referring to a few different concepts in HubSpot: Marketing contacts are those contacts that can receive marketing ema...Lire la suite
MGriffiths8 le Avril 12, 2023
I started sending 1 to 1 emails today, and the first few sent just fine, then I started getting: "There was an issue sending your email. This email wasn’t sent." Is there a reason for this? I have a test contact I sent an email to v Lire la suite
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2 Réponses
Membre
Avril 13, 2023 01:42
This email wasn’t sent: this message appears when the contact cannot be sent an email and HubSpot was unable to determine a specific reason for the f...Lire la suite
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