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DEckert1 en Enero 22, 2025
Is there a place where I can see email replies. I have gone through and I can see the replies if I click on the contact directly. Is there a place where I can see new replies so I know if someone has responded?
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Enero 22, 2025 15:08
Hi @DEckert1 , Generally, HubSpot expects you to use your regular email client alongside the CRM. The best place to check for replies would be...Leer más
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MAllende6 en Enero 17, 2025
Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Enero 17, 2025 15:44
Hi @MAllende6 , The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverag...Leer más
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ReKarlsson en Enero 03, 2025
Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Enero 03, 2025 07:37
Hi @ReKarlsson , This is a known issue, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Filtering-by-contacts-that-global-bounced/id...Leer más
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FCAS2024 en Diciembre 23, 2024
Please help! I am new to HS and having an awful time trying to get set up and trying to get any support. I am testing my email and when I send myself a test email to my @gmail address or to my business email (outlook) from my personal HS contact Leer más
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1 Respuestas
Solución Aceptada
Administrador de la comunidad
Diciembre 23, 2024 14:03
Hi @FCAS2024 ! Welcome to the Community-- happy to have you here 😊 I apologize for any frustration you have experienced while testing thi...Leer más
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DRayner en Diciembre 19, 2024
Hi, does anyone know whether deleting an email address, deletes all emails previously sent to that emaill address? We have a client with 3 email addresses on file but only wants us to use one but i'm anxious about deleting the record in case it del Leer más
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2 Respuestas
Solución Aceptada
Asesor destacado | Partner nivel Diamond
Diciembre 19, 2024 06:00
Hi @DRayner , Deleting an email address from HubSpot will not remove the historical emails associated with it. The emails will remain in the...Leer más
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SWard75 en Diciembre 06, 2024
Hello, We have a sequence of emails with call task intervals (not pausing the sequence). We want our sales team to receive a call task for anyone who clicks on a link in the emails, but not pause the sequence. Many thanks Steven
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4 Respuestas
Solución Aceptada
Colaborador líder | Partner nivel Elite
Diciembre 06, 2024 12:36
Hi @SWard75 this needs testing but I would look for: You'll need to select Sequence enollment here Testing is to underst...Leer más
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ABertrande en Diciembre 04, 2024
Hello everyone, I just tried creating a signature and I have a problem with the social network links. In the source code they are present. Before sending an email too..but when receiving it the logos and links do not appear (see screenshot) Thanks f Leer más
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2 Respuestas
Solución Aceptada
Líder intelectual | Partner nivel Platinum
Diciembre 04, 2024 10:36
Hey @ABertrande the HubSpot signature tool just creates the HTML layout for a signature, unfortunately email clients really vary wildyly on how the...Leer más
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AM84 en Noviembre 21, 2024
Hello, I need to unbounce a contact. When I visit the contact it does say "Contact has bounced" but nothing else, no option to remove it.
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3 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 21, 2024 07:45
Hi @AM84 , Unbouncing a contact is not possible in the free tools, it's a Marketing or Content Hub Professional or Enterprise feature. See the...Leer más
DandGrid en Noviembre 21, 2024
I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. Leer más
1 Me gusta
2 Respuestas
Miembro
Noviembre 21, 2024 04:13
Hi Gaurav, As mentioned, my privacy settings are turned off- so it should not impact tracking. I have already gone through this article earlier and...Leer más
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GErlichman en Octubre 23, 2024
All emails I send through Hubspot are not being delivered to the recipients. I received the following error message (see image)
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2 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Octubre 24, 2024 00:30
Hi @GErlichman , There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...Leer más
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AMednis en Septiembre 17, 2024
Hi, I trying to change my login email address but there is error. Tried. ms edge, safary (both also incognito). No chrome as Im not using it on my mac. Tried several days, support tol, that as Im am free user, should ask here. Below is a screen Leer más
0 Me gusta
2 Respuestas
Solución Aceptada
Asesor destacado | Partner
Septiembre 17, 2024 09:45
Hey @AMednis Have you followed this article here: https://knowledge.hubspot.com/account-management/how-do-i-change-the-email-address-of-a-use...Leer más
BRancaño en Septiembre 04, 2024
Dear Community, I have encountered an issue in which the CRM won't let me send an E-Mail to a contact directly from the contact preview in the Contacts sheet. When I press the Email circle the attached error shows up: Any help is appreciated! Leer más
0 Me gusta
6 Respuestas
Participante
Septiembre 09, 2024 15:24
Hi Kennedy, I've checked with the user, and it it is working now. Thanks!
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