Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS

Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far read more

Please help! I am new to HS and having an awful time trying to get set up and trying to get any support. I am testing my email and when I send myself a test email to my @gmail address or to my business email (outlook) from my personal HS contact read more

Hi, does anyone know whether deleting an email address, deletes all emails previously sent to that emaill address? We have a client with 3 email addresses on file but only wants us to use one but i'm anxious about deleting the record in case it del read more

Hello, We have a sequence of emails with call task intervals (not pausing the sequence). We want our sales team to receive a call task for anyone who clicks on a link in the emails, but not pause the sequence. Many thanks Steven

Hello everyone, I just tried creating a signature and I have a problem with the social network links. In the source code they are present. Before sending an email too..but when receiving it the logos and links do not appear (see screenshot) Thanks f read more

Hello, I need to unbounce a contact. When I visit the contact it does say "Contact has bounced" but nothing else, no option to remove it.

I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. read more

All emails I send through Hubspot are not being delivered to the recipients. I received the following error message (see image)

Hi, I trying to change my login email address but there is error. Tried. ms edge, safary (both also incognito). No chrome as Im not using it on my mac. Tried several days, support tol, that as Im am free user, should ask here. Below is a screen read more

Dear Community, I have encountered an issue in which the CRM won't let me send an E-Mail to a contact directly from the contact preview in the Contacts sheet. When I press the Email circle the attached error shows up: Any help is appreciated! read more

I create email templates in Hubspot. I add 'personalisation' elements to my templates. I can't help noticing that, when I launch a template in the email client, the font of the resulting personalisation looks to be either a slightly differen read more