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LIncidentalOr on Februar 15, 2025
One of our accounts has a customised 'About this contact' property list on the right hand side WHEN IN INBOX - CONVERSATIONS. This is not the 'About this contact' default preview that appears on the left, we know how to customise that. I know it's Beitrag ansehen
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0 Antwort
Gelöst
MStephen1 on Februar 13, 2025
I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?
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1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Februar 13, 2025 11:16
Hi @MStephen1 , There is a dedicated thread for this topic here: https://community.hubspot.com/t5/Sales-Hub-Tools/PLEASE-READ-Deleting-Sequen...Beitrag ansehen
Gelöst
DEckert1 on Januar 22, 2025
Is there a place where I can see email replies. I have gone through and I can see the replies if I click on the contact directly. Is there a place where I can see new replies so I know if someone has responded?
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1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Januar 22, 2025 15:08
Hi @DEckert1 , Generally, HubSpot expects you to use your regular email client alongside the CRM. The best place to check for replies would be...Beitrag ansehen
Gelöst
MAllende6 on Januar 17, 2025
Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Januar 17, 2025 15:44
Hi @MAllende6 , The extensions and the email connection are two separate things. The extensions for Office 365 and Chrome allow you to leverag...Beitrag ansehen
Gelöst
ReKarlsson on Januar 03, 2025
Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far Beitrag ansehen
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1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Januar 03, 2025 07:37
Hi @ReKarlsson , This is a known issue, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Filtering-by-contacts-that-global-bounced/id...Beitrag ansehen
Gelöst
FCAS2024 on Dezember 23, 2024
Please help! I am new to HS and having an awful time trying to get set up and trying to get any support. I am testing my email and when I send myself a test email to my @gmail address or to my business email (outlook) from my personal HS contact Beitrag ansehen
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1 Antwort
Akzeptierte Lösung
Community-Manager/-in
Dezember 23, 2024 14:03
Hi @FCAS2024 ! Welcome to the Community-- happy to have you here 😊 I apologize for any frustration you have experienced while testing thi...Beitrag ansehen
Gelöst
DRayner on Dezember 19, 2024
Hi, does anyone know whether deleting an email address, deletes all emails previously sent to that emaill address? We have a client with 3 email addresses on file but only wants us to use one but i'm anxious about deleting the record in case it del Beitrag ansehen
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2 Antworten
Akzeptierte Lösung
Autorität | Diamond Partner
Dezember 19, 2024 06:00
Hi @DRayner , Deleting an email address from HubSpot will not remove the historical emails associated with it. The emails will remain in the...Beitrag ansehen
Gelöst
SWard75 on Dezember 06, 2024
Hello, We have a sequence of emails with call task intervals (not pausing the sequence). We want our sales team to receive a call task for anyone who clicks on a link in the emails, but not pause the sequence. Many thanks Steven
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4 Antworten
Akzeptierte Lösung
Stratege/Strategin | Elite Partner
Dezember 06, 2024 12:36
Hi @SWard75 this needs testing but I would look for: You'll need to select Sequence enollment here Testing is to underst...Beitrag ansehen
Gelöst
ABertrande on Dezember 04, 2024
Hello everyone, I just tried creating a signature and I have a problem with the social network links. In the source code they are present. Before sending an email too..but when receiving it the logos and links do not appear (see screenshot) Thanks f Beitrag ansehen
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2 Antworten
Akzeptierte Lösung
Vordenker/-in | Platinum Partner
Dezember 04, 2024 10:36
Hey @ABertrande the HubSpot signature tool just creates the HTML layout for a signature, unfortunately email clients really vary wildyly on how the...Beitrag ansehen
Gelöst
AM84 on November 21, 2024
Hello, I need to unbounce a contact. When I visit the contact it does say "Contact has bounced" but nothing else, no option to remove it.
0 Likes
3 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 21, 2024 07:45
Hi @AM84 , Unbouncing a contact is not possible in the free tools, it's a Marketing or Content Hub Professional or Enterprise feature. See the...Beitrag ansehen
DandGrid on November 21, 2024
I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. Beitrag ansehen
1 Likes
2 Antworten
Mitglied
November 21, 2024 04:13
Hi Gaurav, As mentioned, my privacy settings are turned off- so it should not impact tracking. I have already gone through this article earlier and...Beitrag ansehen
Gelöst
GErlichman on Oktober 23, 2024
All emails I send through Hubspot are not being delivered to the recipients. I received the following error message (see image)
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 24, 2024 00:30
Hi @GErlichman , There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...Beitrag ansehen
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