Hello, We have a sequence of emails with call task intervals (not pausing the sequence). We want our sales team to receive a call task for anyone who clicks on a link in the emails, but not pause the sequence. Many thanks Steven
Hello everyone, I just tried creating a signature and I have a problem with the social network links. In the source code they are present. Before sending an email too..but when receiving it the logos and links do not appear (see screenshot) Thanks f read more
Hey @ABertrande the HubSpot signature tool just creates the HTML layout for a signature, unfortunately email clients really vary wildyly on how the...read more
Hi @AM84 ,
Unbouncing a contact is not possible in the free tools, it's a Marketing or Content Hub Professional or Enterprise feature. See the...read more
I have been sending emails via Gmail using the hubspot extension, i don't have privacy settings enabled and I dont live in GDPR. I also have log and track enabled. Yet I am not able to view who has opened my email and nor can I track my link clicks. read more
Hey @DandGrid To track email views and document link clicks using the HubSpot extension in Gmail ensure that your HubSpot account's privacy s...read more
Hi @GErlichman ,
There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...read more
Hi, I trying to change my login email address but there is error. Tried. ms edge, safary (both also incognito). No chrome as Im not using it on my mac. Tried several days, support tol, that as Im am free user, should ask here. Below is a screen read more
Hey @AMednis Have you followed this article here: https://knowledge.hubspot.com/account-management/how-do-i-change-the-email-address-of-a-use...read more
Dear Community, I have encountered an issue in which the CRM won't let me send an E-Mail to a contact directly from the contact preview in the Contacts sheet. When I press the Email circle the attached error shows up: Any help is appreciated! read more
I create email templates in Hubspot. I add 'personalisation' elements to my templates. I can't help noticing that, when I launch a template in the email client, the font of the resulting personalisation looks to be either a slightly differen read more
Ryan. Thank you. The template font type matched my default HubSpot email font type, but the template font size needed re-setting to match the font si...read more
I really like the HubSpot email client and use the Templates I have created. My question is simple. Once I have designed an email for a specific contact, is it possible for me to save that email within the mail client. I often like to step away read more
Hi @MChanning ,
At the moment, no, not reliably. While HubSpot will typically autosave your progress, a lot of users report that this is not w...read more
I am using the HubSpot email client to send out my emails. I want to be able to create my emails during the first few days of the week but not send them until Thursdays or Fridays. How can I di this please? Thanks ini advance. Mike
@MChanning they are, unless you changed the settings since.
However, an automatic reply does not mean that the email has to be opened, see he...read more
Dear HubSpot Support Team, I hope this message finds you well. I am writing to report an issue that we belice is caused by the HubSpot plugin on our WordPress website. The problem pertains to the modification of the URL for the logo in emai read more
Hi everyone, I hope you're all doing well! I need some advice on optimizing my email outreach process using the free version of HubSpot. Here's the situation: I have a database of around 2500 contacts, and I want to email app read more
Hi @MMarafioti5 ,
In the free CRM, you won't be able to speed up or scale this process, unfortunately. The automation features in HubSpot for ...read more