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Gelöst
DMcLaren4 on Dezember 04, 2025
I've sent an automated workflow email with the deal stage as a trigger however it's missed out sending the sequence email to 96 contacts. 9 emails failed for various reasons which is fine but the rest I can't work out way. None of them are enrolled Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Stratege/Strategin
Dezember 15, 2025 14:21
Hi @DMcLaren4 , that’s frustrating, and Karsten is right that the workflow action logs are the first place to look, because HubSpot will usually te...Beitrag ansehen
RPopovich on Oktober 16, 2025
Hi everyone, quick question that’s turning into a surprisingly painful one. We’re building thousands of email templates for about 200 sales reps. Each rep sends emails on behalf of other users, so to make that possible we had to connect everyone Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
Oktober 16, 2025 19:05
Hi @RPopovich , I understand that you’re struggling to dynamically insert the correct sender’s meeting link into email templates however, due to ...Beitrag ansehen
Gelöst
SNissenson on Oktober 02, 2025
We work in an environment where RFP's have a future release date measured in years. I would very much appreciate being able to schedule an email to align with the prospects request to contact them in advance of the date in question without having t Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 02, 2025 14:33
Hi @SNissenson , The best place for these kinds of requests would be the ideas section of the community, monitored by the product team: https...Beitrag ansehen
Gelöst
Josh1826 on Oktober 01, 2025
We recently transitioned to Hubspot from Pipedrive. In Pipedrive, once your email is connected, you can see your entire correspondence history with the contact on the contact page. This is invaluable for us. In Hubspot, where we've migrated ou Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 02, 2025 00:01
Hi @Josh1826 , If I'm not mistaken, HubSpot still does not have a native option to log historic emails in bulk by just connecting an inbox. ...Beitrag ansehen
Gelöst
Josh1826 on Oktober 01, 2025
I have an issue with indescriminate email logging on our Deal pages/records. At our company, the 'service provider' is included as an associated contact on each deal along with the client, so we can run reports on our service providers and check th Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Oktober 02, 2025 00:02
@STierney I'd be surprised if custom code actions continued to work after a trial. I would assume assume that these actions in workflows are then s...Beitrag ansehen
Gelöst
KBoyer1 on September 23, 2025
We have had a lead re-enquire with us on our website where they consented to receiving communication from us, after unsubscribing a while ago. They will no longer receive communication from us. How can I amend their opt-in status without asking Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
September 23, 2025 23:50
Hi @KBoyer1 , There was an update on this roughly a year ago – see below. In general, you cannot opt-in a contact who has opted out via the us...Beitrag ansehen
Gelöst
VikasGupta on August 19, 2025
Hi HubSpot Community, I’m facing an issue with HubSpot email tracking in Outlook. Whenever I send an email, HubSpot also tracks it when I open the message from my Sent Items folder. This is being counted as an "open," which makes the track Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
August 19, 2025 02:02
Hi @VikasGupta , There you go 🙂 https://knowledge.hubspot.com/connected-email/block-self-open-notifications-with-the-hubspot-sales-outlook...Beitrag ansehen
Gelöst
SCarr88 on August 06, 2025
Hi everyone, I have a really random question. I am trying to set up my email signature. In my signature in outlook I have some favicons and logos that sit side by side. However, in Hubspot the images keep stacking. How do I get them to res Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Ratgeber/-in | Gold Partner
August 06, 2025 15:04
Hi @SCarr88 , Are you trying to create your email signature in the “Manage email signatures” settings, or are you adding a signature directly whe...Beitrag ansehen
Gelöst
JFox0 on Juli 17, 2025
Hello, is there a way to make a DNC list company wide that will prevent accidentally sending a sequence email to a current client? Right now I am just manually checking 50 at a time to make sure they aren't but I imagine there is a better way.
0 Likes
3 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende
Juli 17, 2025 14:26
Hi @JFox0 , I think you can easily do that if you are using the contact index page with just 2 steps: Note : I assume you are identify you...Beitrag ansehen
Gelöst
Shaykh on Juni 26, 2025
I’m facing an issue with email engagement and deliverability when using HubSpot Sequences. Here’s the situation: I’m sending outreach emails via Sequences using my connected personal inbox. The content is exactly the same as what I send manua Beitrag ansehen
1 Likes
3 Antworten
Akzeptierte Lösung
Mitglied
Juni 26, 2025 07:37
Deliverability Improvements for HubSpot Sequences Have you considered the following @Shaykh • Turn off open tracking to avoid adding tra...Beitrag ansehen
Gelöst
CPan5 on Juni 24, 2025
Hi HubSpot! Some users of the platform seem to be having intermittent issues with logging their replies to emails. When replying to an email and trying to log said reply, the error appears beside the contact name: Your HubSpot account has Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Ratgeber/-in | Gold Partner
Juni 24, 2025 07:42
Hi @CPan5 , This issue is fairly common when GDPR tools are enabled in HubSpot. Even if a legal basis is set, email replies sometimes fail to l...Beitrag ansehen
Gelöst
TLarson3 on Juni 16, 2025
Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti Beitrag ansehen
Akzeptierte Lösung
Berühmtheit | Partner
Juni 16, 2025 13:00
Hi @TLarson3 , As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...Beitrag ansehen
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