Hi everyone, quick question that’s turning into a surprisingly painful one. We’re building thousands of email templates for about 200 sales reps. Each rep sends emails on behalf of other users, so to make that possible we had to connect everyone read more

We work in an environment where RFP's have a future release date measured in years. I would very much appreciate being able to schedule an email to align with the prospects request to contact them in advance of the date in question without having t read more

We recently transitioned to Hubspot from Pipedrive. In Pipedrive, once your email is connected, you can see your entire correspondence history with the contact on the contact page. This is invaluable for us. In Hubspot, where we've migrated ou read more

I have an issue with indescriminate email logging on our Deal pages/records. At our company, the 'service provider' is included as an associated contact on each deal along with the client, so we can run reports on our service providers and check th read more

We have had a lead re-enquire with us on our website where they consented to receiving communication from us, after unsubscribing a while ago. They will no longer receive communication from us. How can I amend their opt-in status without asking read more

Hi HubSpot Community, I’m facing an issue with HubSpot email tracking in Outlook. Whenever I send an email, HubSpot also tracks it when I open the message from my Sent Items folder. This is being counted as an "open," which makes the track read more

Hi everyone, I have a really random question. I am trying to set up my email signature. In my signature in outlook I have some favicons and logos that sit side by side. However, in Hubspot the images keep stacking. How do I get them to res read more

Hello, is there a way to make a DNC list company wide that will prevent accidentally sending a sequence email to a current client? Right now I am just manually checking 50 at a time to make sure they aren't but I imagine there is a better way.

I’m facing an issue with email engagement and deliverability when using HubSpot Sequences. Here’s the situation: I’m sending outreach emails via Sequences using my connected personal inbox. The content is exactly the same as what I send manua read more

Hi HubSpot! Some users of the platform seem to be having intermittent issues with logging their replies to emails. When replying to an email and trying to log said reply, the error appears beside the contact name: Your HubSpot account has read more

Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more

Hi everyone, Quick question - if I am sending a one-to-one sales mail and I want to see who clicks a specific link, how is this done? I know that you can get real time notifications for paid sales hub users, but what if I wanted to see them i read more