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Solved
LINCScott on July 25, 2022
We often send a broad email campaign to our database. It's common to see 1-2-3-4 opens of the same email. But sometimes, there are 6+ opens of that email, making me wonder if the prospect is sharing the email with coworkers. How might I send a read more
0 upvote
6 Replies
Accepted Solution
Key Advisor
August 05, 2022 20:17
Hi, @LINCScott There's no way to define the SAME email. That's why I used AND logic with the email name, which is not optimal but works. We can nar...read more
AKitay on July 06, 2022
Hi all, I'm looking to have a promoted question asking why the client wishes to unenroll from our emails, I believe that Marketing Emails has this option but I don't see it for Sales Emails. Does anyone know if this is possible?
0 upvote
1 Reply
Community Manager
July 11, 2022 12:16
Hi @AKitay , Thanks for reaching out! I can confirm that this is currently not possible to add an unsubscribe reason to sales emails. Th...read more
Solved
AKitay on July 06, 2022
I have my sequences set to unenroll contacts if anyone from the same company responds to an email. It would be great if we could pause the sequence instead of unenrolling, does anyone have a workaround for this?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
July 06, 2022 10:58
Hi @AKitay , I gave this some thought but I don't think that there are any workarounds at the moment. The basic actions in workflows are enrol...read more
Solved
Gwenou92 on June 23, 2022
I need to select deals in a specific "stage" to send them all an email. How do I do this? I see that I can select all of them to create a task for them (our, mail, call) but I can't find the way to send them all a mail. Sorry if the answer is somew read more
0 upvote
2 Replies
Accepted Solution
Contributor | Partner
June 23, 2022 06:46
Hi @Gwenou92 , to send a one-time email, you can do this by first creating a list of contacts related to deals in a certain stage and then using th...read more
Solved
Robertsantos on May 13, 2022
contacts are being assigned automatically on first send of the first email how do i disable this option and not auto-assign? Exemple source atribuition: help me please!!!
0 upvote
1 Reply
Accepted Solution
Community Manager
May 13, 2022 12:48
Hi @Robertsantos , I would like to share this idea here and this conversation that provide more details on how you can stop this. I also...read more
courtney_hickey on May 09, 2022
Seeing as the creator of a quote gets notified via email when all signatures are complete, it would be really nice if the customers who sign the quote could also receive an email that the countersignature is complete (if countersignature is required read more
0 upvote
6 Replies
Contributor
May 10, 2022 08:50
ConcernedCali on April 28, 2022
I have a plumbing company client, they recieved a hubspot.com email threating them of copy right infringement. Pretending to be the Lawyer of Hubspot. Whose name they gave was Jose. I only signed up to report this, the client is scared for no reason read more
Community Manager
April 29, 2022 08:41
Hi @ConcernedCali , Thank you for reaching out to us. HubSpot takes abuse and unsolicited emails very seriously. Can you please f...read more
Solved
HStork on April 14, 2022
Hello, I have contacts for one of my deals with a different email extension than the company's email extension and it is not tracking the emails properly. Is there a way to fix this?
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Elite Partner
April 18, 2022 12:45
Hi @HStork . In addition to what @Josh mentioned, let me ask this: Are you emailing the contact and expecting it to automatically show up in the D...read more
Solved
SComeau on March 24, 2022
If I enroll a Contact that is currently owned by someone else in one of my sequences, will it come from Me? or the Contact Owner? I want to make sure it will not come from the Contact owner and only from me. Thanks
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 24, 2022 11:45
Hi @SComeau , Sequences are sent from the person who is enrolling the contact into the sequence, not the Contact owner . Through the regular ...read more
NMutch on February 04, 2022
I have recently created an email template with an image. I decided to change the image in the email, and did so. The desired image appears in a preview of the email and of the template, but the incorrect, previous image appears when I send a test em read more
0 upvote
2 Replies
Member
February 04, 2022 11:16
Hi good suggestion, there is no smart rule active on the email.
FOchambela on January 27, 2022
Hi, I have seen that I get notified of a contact replying to a Hubspot automated email. The "Contact has replied to (...) email" activity is logged, yet there is no existing reply within Hubspot or any existing reply email in my inbox. I just w read more
0 upvote
2 Replies
Member
January 28, 2022 10:35
Hey @webdew , So I initially thought that might have been the problem, but I checked that before posting this. All the cases in which I see an ...read more
smk on January 12, 2022
Hi Hubspot Community, We encountered an issue with a new sequence in which it pulled incorrect dates for a panel; however, it pulled the correct panel names. For example, Panel "A" is scheduled to be on Jan 18 from 4:00 PM to 5:30 PM PT u read more
0 upvote
1 Reply
Hall of Famer | Partner
January 12, 2022 22:08
Hi @smk , When you say "pull", are you referring to personalization tokens in sequence emails? To investigate this, could share screensh...read more
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