I was wondering if there was a way to stop being notified when I opened an email that I wrote. Many times I go to my sent folder in Outlook to reread emails for information that I originally sent out. When this happens I get notified that "someone read more
Hi @RMeng65 ,
This depends on whether you're using the sales extensions, but generally yes, this is possible. You can find instructions here: ...read more
Hi, I would like to change the settings so emails from our CEO and CFO are not tracked internally, without using the IP address or turning off tracking completely. I am wondering how other companies manage this.
Hello, I'd love to be able to send a sales email template within an automated workflow, rather than a marketing email. It doesn't appear that there is a way to do this? Has anyone identified any workarounds to achieving this? Thank you!
I have a set of 20 google sheets wwhich are sales report. I need to send these sales report to the customers through a hubspot mail campaign. One google sheet is actually associated with 3 or 4 contacts. On the mails i send i want to add a summary read more
Hey @AMason81 the way you've suggested would be the simplest way to do this. Just have each contacts email in one column and the "quick summary" in...read more
A client emails me and asks me to confirm some contract info that my Ops team has saved as a Custom Property under the Company. How do I pull that info (like Personalize in Templates and Snippets) without taking 2 mins per email to dig through t read more
Hi @HFles ,
No, snippets are meant for text expansion only. If you need to include images, your best options would be templates: https://know...read more
Hello I have a request and find no answer to my question: We want to have a no-reply email ( we launched the request from our team to have it done in Gmail) and we want to know if we have those 2 possibilities: 1. The contacts can't not reply read more
Hi @Nikie ,
The auto-reply would have to be set up in Google, not in HubSpot. HubSpot does not have any auto-reply features that I'm aware of....read more
Hello, We have multiple Inboxes connected to our CRM for different support teams, and therefore have multiple "From" options when sending emails out. Our team members don't always check which email they are sending from, so emails are accidental read more
@Jnix284 - No one other than myself has ever had access to this Inbox, but everyone can still select it as an Inbox to send from when emailing Conta...read more
Hi HS Community, Looking for feedback and guidance on the following: 1. I've created a sequence where I enrolled 1000 contacts. The sequence is over and the last email has gone out. 2. How can I build a list that shows me - Contacts read more
Hi @KLama ,
I'll preface my reply by saying that opens are not a very reliable metric anymore. Still, if you want to pursue this, you could cr...read more
Hi @kieranknock , Yes. If you have an enterprise account you should be able to use tokens from your custom objects in automated marketing emails. H...read more
Hi we're attempting to turn off open tracking for our email sequences as they have impaired our email deliverability substantially with new email server updates. While we turned off one-on-one tracking there was a note that said this does not appl read more
Hi @omirandaa ,
As far as I know, this is not possible. Sequences seem to require one-to-one email tracking to be enabled, see also here: htt...read more
If my first workflow enrolls contact A in Sequence 1 and my 2nd workflow tries to enroll contact A in Sequence 2, will it just not do it b/c you cannot enroll one person in more than one sequence? Or will it enroll them when they are no longer in an read more